Adam Hedrick
Pfafftown,NC
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Manager
Carolina Souther Painting Company
Pfafftown, NC
06.2022 - Current
- Created monthly reports for senior management summarizing operational performance metrics.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
- Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
- Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
- Ensured compliance with all applicable laws, regulations, industry standards.
- Delegated work to staff, setting priorities and goals.
- Proposed or approved modifications to project plans.
Operations Manager
Organix Recycling
Moken, IL
11.2012 - 03.2022
- Implemented innovative strategies that reduced operating costs while maintaining high levels of customer satisfaction.
- Assessed employee development needs and provided feedback on their progress towards meeting goals.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Developed and implemented operational procedures to ensure quality standards are met.
- Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Conducted regular reviews of existing policies and procedures for continuous improvement opportunities.
- Ensured compliance with relevant laws, regulations, industry standards. related to the operation of the business.
- Managed day-to-day operations while ensuring high levels of customer satisfaction were met at all times.
- Identified opportunities for process improvement initiatives through analysis of current processes and procedures.
- Conducted regular audits of employee performance and provided feedback on areas of improvement.
- Maintained effective communication between staff members by providing guidance on tasks and projects or addressing any concerns they may have had about their work environment or job duties.
- Coordinated training sessions for new employees regarding company policies, procedures as well as job roles, responsibilities associated with their positions.
- Established, maintained, and enforced organizational standards of performance, quality, and safety compliance.
- Developed and implemented operational policies and procedures to ensure efficient business operations.
- Implemented policies and standard operating procedures and managed quality, customer service and logistics.
- Oversaw daily operations, optimizing efficiency and productivity for over 100 Tractor Trailers and drivers.
Owner
Novartis Pharmaceuticals
Baton Rouge, LA
01.2010 - 11.2011
- Identified new opportunities for growth, expansion, and diversification.
- Provided direction and guidance to employees.
- Participated in meetings with investors regarding financing options for the company.
- Reviewed legal documents related to business operations.
- Collaborated with other owners on joint ventures and shared resources.
- Oversaw budgeting and financial management.
- Researched potential partners in order to expand services offered.
- Ensured compliance with applicable laws and regulations related to business operations.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Developed policies and procedures for the organization.
- Monitored performance of personnel against goals set forth by the company.
- Developed strategic plans to increase profitability and efficiency.
- Managed daily operations of business, including hiring and training staff.
- Led startup and creation of operational procedures and workflow planning.
- Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
- Prepared staff work schedules and assigned team members to specific duties.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Directed or coordinated financial or budget activities to fund operations and maximize investments.
Store Manager
The Loop Pizza Grill
Jacksonville, FL
01.2004 - 01.2010
Education
BBA - Business Management
University of North Florida
Jacksonville, FL05-2008
Skills
- Expense Tracking
- Operations Management
- Staff Development
- Business Administration
- Financial Management
- Business Development
- Strategic Planning
- Policy Implementation
- Time Management
- Verbal and written communication
- Schedule Preparation
- Project Management
- Staff Management
Certification
- Class A CDL holder
References
References available upon request.
Timeline
Manager
Carolina Souther Painting Company
06.2022 - Current
Operations Manager
Organix Recycling
11.2012 - 03.2022
Owner
Novartis Pharmaceuticals
01.2010 - 11.2011
Store Manager
The Loop Pizza Grill
01.2004 - 01.2010
BBA - Business Management
University of North Florida
- Class A CDL holder
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