Summary
Overview
Work History
Education
Skills
Timeline
Generic

Adam Henke

Portage,WI

Summary

Punctual Delivery Driver possessing current Class B CDL and clean driving record. Safety-conscious and proactive in inspecting and maintaining vehicles. Focused on maintaining accurate delivery records, recording tracking information and completing driver log and truck performance forms.

Overview

24
24
years of professional experience

Work History

Propane Delivery Driver

Hohl's Propane Inc.
Baraboo, WI
10.2002 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Communicated customer complaints, requests and feedback to company management for swift resolution.
  • Maintained accurate accounts by documenting orders, collecting payments and issuing receipts for every purchase.
  • Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
  • Inspected truck equipment and supplies and reported problems and safety hazards to supervisors following each shift.
  • Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
  • Fostered positive working relationships with regular customers.
  • Contacted customers prior to delivery to confirm and coordinate delivery times.
  • Navigated 400-900 miles every week in Bobtail vehicle to deliver propane to customers.
  • Determined best routes for driving to customer sites, accounting for such factors as weather and road construction.
  • Displayed products properly at customer sites and according to company specifications and policies.
  • Delivered top customer satisfaction, reviewing feedback closely and addressing needs and requests of account holders.
  • Worked overnight shifts during peak periods to meet coverage needs.
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.

Tow Truck Operator

Interstate Salvage Auction
Portage, WI
09.2000 - 08.2002
  • Secured vehicle to tow truck and checked all attachments for safe operation.
  • Maintained telephone and radio contact with supervisor to receive delivery instructions.
  • Fastened chains, straps, covers and binders to secure load during transit.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
  • Troubleshot and diagnosed mechanical issues, completed basic repairs and conducted preventive maintenance actions to keep equipment functional.
  • Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.

Diesel Mechanic

Peterbilt Truck Sales
Madison, WI
07.1998 - 05.2000
  • Performed preventive maintenance on engines, transmissions, tires and other vehicle systems.
  • Used specialty equipment, standard tools, and gauges to complete assessments and repairs.
  • Troubleshot and diagnosed problems with brakes, steering and transmissions.
  • Completed checklist of fluid levels, air filter, tire pressure and more as part of service orders.
  • Ordered parts necessary for vehicle repairs and new installations.
  • Disassembled and repaired diesel engines in automobiles, trucks, buses and construction vehicles.
  • Inspected vehicle systems to assess function and uncover defects.
  • Installed new systems and components in vehicles.
  • Documented findings and actions taken.
  • Discussed repairs with customers and advocated for vehicle safety.
  • Diagnosed mechanical problems for repair or replacement.
  • Conducted full operational compliance inspections before releasing vehicles for use.
  • Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
  • Followed factory and dealership standards to accurately perform repairs according to work order.
  • Assessed equipment for damage, wear, battery life and fluid levels.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.

Education

Diesel Technology -

WyoTech - Laramie
Laramie, WY
06.1998

Skills

  • Dependability and Honesty
  • Equipment Repairs
  • Customer Relationships
  • Delivery and Shipment Records
  • Traffic Laws and Regulations
  • Efficiency and Time Management
  • DOT Compliance
  • Valid Driver's License
  • Time Management
  • Vehicle Inspection
  • Safety Rules

Timeline

Propane Delivery Driver

Hohl's Propane Inc.
10.2002 - Current

Tow Truck Operator

Interstate Salvage Auction
09.2000 - 08.2002

Diesel Mechanic

Peterbilt Truck Sales
07.1998 - 05.2000

Diesel Technology -

WyoTech - Laramie

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Adam Henke