Adam Hicks
North Augusta,SC
Summary
Results-driven Supervisor with experience steering and directing all aspects of operations. Practiced in orchestrating multiple projects with competing priorities involving process improvements, safety initiatives and quality control. Recognized and commended for collaborating with upper management to achieve organizational objectives. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Supervisor
Sage Valley
GraniteVille, SC
11.2022 - Current
- Reviewed completed work to verify consistency, quality and conformance.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Organized special events such as Transportations or holiday parties for employees and guests.
- Resolved customer complaints and adjusted policies to meet changing needs.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Created plans to propose solutions to problems related to efficiency.
- Identified needs of customers promptly and efficiently.
- Planned and completed group projects, working smoothly with others.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Completed day-to-day duties accurately and efficiently.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Answered calls per shift to assist with customer questions and concerns.
- Assisted with customer requests and answered questions to improve satisfaction.
Stocking Associate/Cart Attendant
Walmart
North Augusta, SC
05.2022 - 12.2022
- Stocked and zoned merchandise in assigned department.
- Collected shopping carts from parking lot according to safety standards.
- Shopped for customer's online orders and delivered to their vehicles upon arrival.
- Greeted customers and retrieved requested products to drive satisfaction.
- Maintained neat, safe and orderly workspace to prevent accidents and injuries.
Pizza Cook
Ferrando's Italian Pizzeria
Aiken, SC
10.2021 - 04.2022
- Communicated with customer to provide menu offering details and assist with decision-making.
- Kept work area clean by sweeping floors, washing surfaces, and disposing of trash.
- Crafted pizzas using proper amount of dough and quantities of toppings according to specifications.
- Used pizza cutter to slice whole pizzas according to customer size specifications.
- Maintained accurate records of supplies received and used on a daily basis.
- Packaged and bagged cooked food and prepared items.
- Prepared multiple orders at once for speedy service.
- Ensured that all recipes were followed accurately when making pizzas.
- Complied with health department rules regarding sanitation practices in the kitchen.
- Maintained clean and orderly appearance throughout kitchen and dining area.
Education
High School Diploma -
Fox Creek Charter High School
North Augusta, SC05-2022
Skills
- Operations Management
- Business Development
- Strategic Planning
- Staff Management
- Project Management
- Training and Mentoring
- Process Monitoring and Improvement
Timeline
Supervisor
Sage Valley
11.2022 - Current
Stocking Associate/Cart Attendant
Walmart
05.2022 - 12.2022
Pizza Cook
Ferrando's Italian Pizzeria
10.2021 - 04.2022
High School Diploma -
Fox Creek Charter High School