Adam Hicks
Arden
Summary
Dynamic Sales Manager with a proven track record at Fred Anderson Toyota, excelling in relationship building and sales coaching. Achieved consistent revenue growth by implementing effective strategies and fostering team performance. Skilled in CRM software, I cultivated strong client relationships and led a motivated team to exceed sales targets, driving business success.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
Fred Anderson Toyota
10.2018 - 03.2025
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Analyzed market trends to identify new business opportunities, leading to expansion into profitable territories.
General Manager
Autostar
12.2012 - 09.2018
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
No Degree - EFFECTIVE LEADERSHIP
NCM
Kansas City, KS02-2025
No Degree - SERVICE MGMT 1 AND SERVICE MGMT2
NCM
Kansas City, KS02-2025
High School Diploma -
Haralson County High School
Buchanan, GA05-1996
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Sales coaching
- Performance management
- Persuasive negotiations
- CRM software
- Team oversight
- Revenue forecasting
- Training and development
Accomplishments
- Managed the number certified preowned in the disctrict for multiple years award winning sales team at Fred Anderson Toyta .
- Supervised team of 25 staff members.
Certification
- NC Driver's License
Timeline
Sales Manager
Fred Anderson Toyota
10.2018 - 03.2025
General Manager
Autostar
12.2012 - 09.2018
No Degree - EFFECTIVE LEADERSHIP
NCM
No Degree - SERVICE MGMT 1 AND SERVICE MGMT2
NCM
High School Diploma -
Haralson County High School
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