Adam Higgason
Hamilton,OH
Summary
A man of integrity with vast customer centered technical and business experience. Customer Service/Sales: Over 20 years experience developing and maintaining customer relationships. Can do attitude with the ability to solve problems creatively. Customer Training: Over 20 years experience training customers and students in group and individual settings. Technical: Over 20 years PC experience. Microsoft Office. Ability to troubleshoot and repair audio, video, electrical/mechanical equipment, & PC systems. Business: 19 years of successful business ownership experience. Working knowledge of sales, marketing, accounting, budgeting, & strategic planning. Strengths: Discernment, analytical skills, encouraging attitude, & concern for others.
Overview
36
36
years of professional experience
Work History
Therapeutic Program Worker
State of Ohio, Ohio Mental Health & Addiction Services
04.2017 - 01.2025
- Monitor and assist patients in a State Mental Hospital.
- Short term goal of helping patients have the best day possible no matter how they are behaving or feeling.
- Medium term goal of helping patients function better on a daily and weekly basis.
- Long term goal of helping patients improve in overall functioning so that when possible they can return to society.
Resident Leader
MonDay Community Correctional Institution
10.2016 - 04.2017
- Monitor clients in a Community Based Correctional Facility.
Operational Lead
Talbert House
09.2015 - 10.2016
- Directly supervise up to 8 employees. Monitor criminal justice clients in a community-based corrections environment. Oversee activities and movement of clients in and out of the facility, monitor clients self-administer medications, enforce client accountability for rules and regulations, assist clients in problem solving, and demonstrate pro-social boundaries and behaviors as a role model to clients.
Activities and Security Monitor, Practitioner
Talbert House
08.2014 - 09.2015
- Supervise and lead shift. Monitor criminal justice clients in a community-based corrections environment. Oversee activities and movement of clients in and out of the facility, monitor clients self-administer medications, enforce client accountability for rules and regulations, assist clients in problem solving, and demonstrate pro-social boundaries and behaviors as a role model to clients.
Activities and Security Monitor
Talbert House
02.2013 - 08.2014
- Monitor criminal justice clients in a community-based corrections environment. Oversee activities and movement of clients in and out of the facility, monitor clients self-administer medications, enforce client accountability for rules and regulations, assist clients in problem solving, and demonstrate pro-social boundaries and behaviors as a role model to clients.
VP/CFO
Higgason-Scott Ent., Inc.
09.1997 - 08.2010
- Provides roller skate rental to schools for physical education classes. Training and instruction is provided for Physical Education Teachers and students
- Built from the ground up
- Profitable in 2 years
- Strong growth in sales for first 11 years
- Develop and implement office and sales procedures
- Train and advise personnel
- Deliver & pickup equipment from schools, provide training for teachers and students
- Maintenance and repair of 4 trucks
Technical Services Associate
Paramount's Kings Island
06.2000 - 10.2006
- The area’s largest theme park. (seasonal worker in summer)
- Troubleshoot and maintain electrical and mechanical systems.
- General experience with fiber optic, pneumatic, hydraulic, pro audio/video, and telecom equipment.
- Component level repair.
- Read and interpret schematics and drawings
Product Manager
Penberthy, Inc
12.1993 - 08.1997
- Provides mechanical and electronic process measurement equipment to industry through outside sales representatives and distributors.
- Analysis of customer requirements and selection of the proper equipment to meet their needs
- Technical support to customers and sales reps. (telephone and field)
- Sales rep. training in varied venues including field, trade show, & conference settings
- Strategic planning including sales projections, new product development, & pricing
Applications Engineer, Senior Repair Tech., & Production Tech.
Kay-Ray/Sensall
03.1989 - 12.1993
- Provides nuclear and ultrasonic based process measurement equipment to industry through outside sales representatives.
- Analytical skills developed and refined
- Extensive customer and sales rep. interaction
- Field and telephone support
- Preparation of sales quotations including negotiations of terms and conditions of sale
Education
BA (not Completed) - Leadership and Ministry
Ohio Christian University
01.2013
Business Administration and Management, General
Sauk Valley Community College
Business/Commerce, General
Roosevelt University
Associate of Applied Science - Electronic Engineering Technology
DeVry University-Illinois
Skills
- Emotional regulation
- Social skills training
- Self-care promotion
- Anger management
- Therapeutic communication
- Patient monitoring
- Patient documentation
- Crisis intervention
Timeline
Therapeutic Program Worker
State of Ohio, Ohio Mental Health & Addiction Services
04.2017 - 01.2025
Resident Leader
MonDay Community Correctional Institution
10.2016 - 04.2017
Operational Lead
Talbert House
09.2015 - 10.2016
Activities and Security Monitor, Practitioner
Talbert House
08.2014 - 09.2015
Activities and Security Monitor
Talbert House
02.2013 - 08.2014
Technical Services Associate
Paramount's Kings Island
06.2000 - 10.2006
VP/CFO
Higgason-Scott Ent., Inc.
09.1997 - 08.2010
Product Manager
Penberthy, Inc
12.1993 - 08.1997
Applications Engineer, Senior Repair Tech., & Production Tech.
Kay-Ray/Sensall
03.1989 - 12.1993
Business Administration and Management, General
Sauk Valley Community College
BA (not Completed) - Leadership and Ministry
Ohio Christian University
Business/Commerce, General
Roosevelt University
Associate of Applied Science - Electronic Engineering Technology
DeVry University-Illinois
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