Highly motivated professional with 25+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Owner
Huerta Contruction
San Angelo
01.2000 - Current
Oversaw budgeting and financial management.
Developed strategic plans to increase profitability and efficiency.
Maintained relationships with existing clients by providing superior customer service.
Analyzed market trends to identify new business opportunities.
Executed performance reviews to encourage improved productivity for team members.
Conducted market research activities and competitive analysis to facilitate implementation of aggressive company marketing strategy.
Set pricing structures according to market analytics and emerging trends.
Led startup and creation of operational procedures and workflow planning.
Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
Developed and implemented successful sales strategies to meet business goals.
Sales Manager
SalonCentric
San Angelo
08.2024 - 05.2025
Established relationships with key clients, while maintaining existing customer base.
Maintained accurate records of all transactions between customers and company representatives.
Trained, coached, and mentored junior sales personnel to ensure success in their roles.
Conducted regular meetings with staff members to review goals and objectives for the quarter and year.
Implemented process changes to streamline sales department workflow.
Restaurant Front of House Manager
Twin Peaks
San Angelo
01.2021 - 06.2024
Inspected dining areas to ensure proper set-up prior to guest arrival.
Resolved customer complaints in a professional manner.
Performed daily opening and closing duties, such as setting up the dining area and cashing out registers.
Trained new employees in restaurant policies and procedures.
Established relationships with vendors providing products used in the restaurant's front of house operations.
Assigned tasks to staff members including servers, bussers, hostesses, and bartenders.
Maintained an inventory of supplies needed for front of house operations.
Coordinated with kitchen staff regarding menu items, special orders, or substitutions requested by customers.
Controlled and maintained labor costs through careful scheduling.
Built strong, respectful employee relationships to drive employee satisfaction in high turnover industry.
Handled complaints, settled disputes and resolved customer conflicts.
Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
District Manager
CMA LLC
Midland
04.2017 - 02.2020
Maintained accurate records of employee attendance and payroll information for all stores within the district.
Regularly communicated updates regarding changes in corporate policies or procedures down through store level employees.
Analyzed financial data for each store in the district to identify areas of improvement or growth potentials.
Developed strategic plans for increasing sales, reducing costs, improving operations efficiency.
Ensured that all stores met their monthly targets by providing guidance and support as needed.
Planned budgets based on forecasted sales figures and monitored expenses throughout the year.
Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
Conducted regular store visits to ensure compliance with company policies, standards, and regulations.
Identified opportunities for process improvement across multiple locations within the district.
Cultivated positive rapport with associates and team leadership.
General Manager
Sunoco/ Stripes
San Angelo
06.2015 - 03.2017
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Recruited, interviewed and hired qualified staff for open positions.
Administered employee discipline through verbal and written warnings.
Managed inventory levels and conducted corrective action planning to minimize long-term costs.
Supervised employees through planning, assignments, and direction.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
General Manager
Cici's Pizza
San Angelo
09.2006 - 05.2015
Ensured compliance with local health department regulations regarding food safety standards.
Created a positive work environment by developing team building activities that encouraged collaboration among departments.
Provided guidance and support to subordinate managers in order to foster an atmosphere of cooperation throughout the organization.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Established and maintained effective communication with staff members to ensure efficient operations.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
Operations Manager
ARAMARK Sports and Entertainment
Tulsa
04.2000 - 08.2006
Coordinated cross-functional teams to ensure timely delivery of products and services.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Monitored and improved efficiency of processes, team performance, and customer service.
Performed cost analysis for various projects to determine budget requirements.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
Analyzed and controlled materials, supplies and equipment operational expenses.
Built strong operational teams to meet process and production demands.
General Manager
Fine Host
San Angelo
09.1998 - 04.2000
Assisted in the recruitment process by interviewing potential candidates for open positions.
Performed routine audits of internal controls in order to maintain accuracy of financial records.
Identified areas of improvement in current business practices and collaborated with other departments to develop action plans for implementation.
Ensured compliance with local health department regulations regarding food safety standards.
Monitored financial performance and identified areas for improvement in cost savings and revenue generation.
Education
Some College (No Degree) - Business Administration And Management
Tulsa Community College
Tulsa, OK
Skills
Financial management
Strategic planning
Customer service
Market analysis
Sales strategy
Inventory control
Employee training
Team leadership
Financial planning
Customer relations
Profit and loss analysis
Staff hiring
Sales management
Cash flow optimization
Sales strategy development
Sales leadership
Profit and loss
Affiliations
Car club fund raisers
build custom cars
Certification
Servsafe
Tabc Certified
Languages
Spanish
Limited
English
Professional
Timeline
Sales Manager
SalonCentric
08.2024 - 05.2025
Restaurant Front of House Manager
Twin Peaks
01.2021 - 06.2024
District Manager
CMA LLC
04.2017 - 02.2020
General Manager
Sunoco/ Stripes
06.2015 - 03.2017
General Manager
Cici's Pizza
09.2006 - 05.2015
Operations Manager
ARAMARK Sports and Entertainment
04.2000 - 08.2006
Owner
Huerta Contruction
01.2000 - Current
General Manager
Fine Host
09.1998 - 04.2000
Some College (No Degree) - Business Administration And Management