Adam Iversen
WATERLOO,IA
Summary
Accomplished IT Administrator with eight years of experience at Cedar Valley Corp, enhancing IT efficiency and security through expert server management and disaster recovery planning. Demonstrates exceptional problem-solving abilities and adaptability, ensuring robust network administration and user support. Skilled in both
technical troubleshooting and fostering professional growth through continuous improvement and active listening. Proponent of integrating emerging technologies to heighten IT efficiency. Dedicated to enhancing service outcomes and reducing response times to safeguard consistent operations. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
24
24
years of professional experience
Work History
IT Systems Administrator
Cedar Valley Corp
01.2017 - Current
- Configure hardware, software, and devices to setup workstations for employees.
- Manage Microsoft Office 365 and Exchange environments.
- Create user accounts, groups, and assign permissions in Active Directory.
- Deliver Tier 1 and Tier 2 support for problem identification, diagnosis and issue resolution for hardware and software problems, including mobile devices.
- Administer Vista by Viewpoint, including new user creation, application support, creation and implementation of security groups.
- Conducted routine and emergency maintenance of network equipment.
- Implemented internet and intranet applications on multiple platforms.
- Orchestrated integration and communication of software and hardware upgrades.
- Spearheaded inventory control measures to replenish and maintain IT equipment.
- Developed and documented network policies, procedures and standards.
- Evaluated software products to determine compatibility with existing systems.
- Monitored networks and network devices to resolve technical problems quickly.
- Implemented and maintained virtual private networks.
- Performed network security design and integration duties.
- Planned and implemented upgrades to system hardware and software.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and executed resolution for network and server issues.
- Installed and configured network printers and other peripheral devices.
- Researched and recommended new technologies and strategies for improving system performance.
Warehouse Manager
Cedar Valley Corp
08.2007 - Current
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Completed timely and accurate daily logs to keep internal reporting accurate and track materials movements.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Maintained established levels of goods based on sales forecasts and demand to fulfill orders on time.
Field Office Manager
Cedar Valley Corp
03.2003 - 08.2007
- Measured and quantified daily paving production for a heavy highway contractor to correlate with state authorities and keep track of job progress and ensure proper payment for work done.
- recorded daily material usage on jobsite.
- Ran state required smoothness testing on all completed paving to ensure job met or exceeded state guidelines.
- Collected, corrected, and submitted all crew timecards.
- Acted as liaison between office and field staff.
Quality Control Technician/ CDL Truck Driver
Cedar Valley Corp
08.2000 - 03.2003
- Conducted all state required material testing on base materials for concrete production.
- Performed air and slump tests on freshly batched concrete to ensure all state requirements were met.
- Maintained a class B CDL with tanker and air brake endorsements.
- General laborer as needed.
Education
No Degree -
Hawkeye Community College
Waterloo, IAHigh School Diploma -
West High School
Waterloo, IASkills
- Network monitoring
- Security protocols
- User training
- System troubleshooting
- Server management
- Mobile device management
- Network administration
- Operating systems
- Asset management
- Active directory
- VoIP systems
- Hardware installation
- Access control
- Incident management
- Application support
- Disaster recovery
- Software deployment
Timeline
IT Systems Administrator
Cedar Valley Corp
01.2017 - Current
Warehouse Manager
Cedar Valley Corp
08.2007 - Current
Field Office Manager
Cedar Valley Corp
03.2003 - 08.2007
Quality Control Technician/ CDL Truck Driver
Cedar Valley Corp
08.2000 - 03.2003
No Degree -
Hawkeye Community College
High School Diploma -
West High School
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