Project-focused professional with 5+ years of experience leading client initiatives, coordinating cross-functional teams, and driving measurable outcomes. Adept at project planning, stakeholder management, and process optimization to ensure timely, cost-effective delivery. Skilled in leveraging data analysis and collaboration tools to improve workflows and business results. Currently completing a Coursera Project Management Professional Certificate to further strengthen formal PM expertise.
- Coordinated multiple client projects from planning to delivery, increasing average order value by 15% through tailored project solutions.
- Partnered with operations, logistics, and vendor teams to resolve fulfillment bottlenecks, improving on-time delivery and efficiency.
- Produced pipeline and performance reports in Salesforce/Excel to support strategic forecasting and project prioritization.
- Directed client exhibit projects, streamlining production workflows and reducing booth build/setup time by 10%.
- Applied data insights to project scope planning, achieving a 30% increase in account revenue within six months.
- Acted as primary client liaison, managing expectations, timelines, and deliverables.
- Supported growth projects by analyzing prospect data, uncovering $250K in new revenue opportunities.
- Maintained project documentation and reporting within Salesforce, HubSpot, and SalesLoft to improve pipeline visibility.
- Ensured compliance while resolving customer issues quickly.
- Balanced speed, accuracy, and customer satisfaction daily.