Summary
Overview
Work History
Education
Skills
Timeline
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Adam Janes

Shelbyville,KY

Summary

Client-oriented Sales Professional with 7+ years of proven sales in client facing environments. Persuasive and self-motivated with expertise in relationship management, product knowledge and team building. Well-versed in evaluating and revealing client needs to develop solutions. Excellent proficiency in strategic planning and cultivating partnerships.

Overview

15
15
years of professional experience

Work History

Life Insurance Agent

ORCA Life
05.2021 - Current
  • Increased client satisfaction by providing personalized and knowledgeable life insurance consultations.
  • Boosted policy sales through proactive client outreach and effective marketing strategies.
  • Streamlined the application process for clients, resulting in faster policy approvals and improved customer satisfaction.
  • Built long-term relationships with clients by offering attentive service and ongoing support for their life insurance needs.
  • Conducted thorough risk assessments on potential clients, accurately determining appropriate policy rates and terms.

Inside Account Executive

Resideo
10.2018 - 04.2021
  • Increased client satisfaction by building strong relationships and providing exceptional customer service.
  • Improved account retention by addressing client concerns promptly and offering tailored solutions.
  • Mentored junior team members, sharing best practices for successful relationship-building and closing techniques.
  • Established long-term relationships with key decision-makers within target accounts, leading to increased repeat business.
  • Used Salesforce software to maintain detailed contact logs and account records.

Car Salesperson

Bill Collins Ford
10.2015 - 11.2018
  • Boosted customer satisfaction by providing comprehensive information on vehicle features and options.
  • Increased dealership revenue with effective sales strategies tailored to individual client needs.
  • Cultivated strong relationships with clients, resulting in numerous referrals and repeat customers.
  • Exceeded monthly sales targets through consistent follow-up and excellent negotiation skills.
  • Delivered high-quality service by addressing customer concerns promptly and professionally.

Assistant Manager

AT&T Store
11.2012 - 08.2015
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.
  • Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

Field Artillery Cannon Crewmember

Army
04.2009 - 08.2012
  • Executed rapid response actions during time-sensitive situations to achieve mission objectives under high-pressure conditions.
  • Exemplified professionalism during deployments by maintaining a high level of physical fitness, mental resilience, and adherence to military standards.
  • Collaborated with other military units to provide coordinated fire support, leading to enhanced overall effectiveness in joint operations.
  • Supported leadership decisions through effective participation in briefings, debriefings, and after-action reviews following engagements or exercises.
  • Enhanced accuracy in target acquisition by diligently utilizing field maps, aerial photography, and digital data.

Education

Bachelor of Science - Organizational Leadership And Learning

University of Louisville
05.2021

Associate of Science - General Business

Jefferson Community And Technical College
Louisville, KY
06.2019

Skills

  • Referral Management
  • Client Education
  • Building Relationships
  • Upselling Strategies
  • Team Training and Development
  • Objection Handling
  • CRM Proficiency
  • Salesforce CRM
  • Coaching and Mentoring

Timeline

Life Insurance Agent

ORCA Life
05.2021 - Current

Inside Account Executive

Resideo
10.2018 - 04.2021

Car Salesperson

Bill Collins Ford
10.2015 - 11.2018

Assistant Manager

AT&T Store
11.2012 - 08.2015

Field Artillery Cannon Crewmember

Army
04.2009 - 08.2012

Bachelor of Science - Organizational Leadership And Learning

University of Louisville

Associate of Science - General Business

Jefferson Community And Technical College

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Adam Janes