Summary
Overview
Work History
Education
Skills
Timeline
Military Experience
Generic

Adam Janoss

Universal City,TX

Summary

Dynamic and motivated professional seeking a challenging position within a progressive company that values growth and advancement. Eager to contribute to a collaborative team environment by leveraging strong problem-solving skills and a proactive approach to drive success. Committed to continuous improvement and dedicated to achieving organizational goals while fostering positive relationships with colleagues and clients. Prepared to bring enthusiasm and a strong work ethic to effectively contribute in a fast-paced setting.

Overview

6
6
years of professional experience

Work History

Operations Manager

OnTrac
12.2024 - Current

A trusted operations leader with GM-level accountability who drives performance through systems thinking, cross-functional influence, and hands-on leadership—consistently improving key KPI's, and other recordable metrics, stabilizing operations across multiple facilities, and serving as a go-to problem solver and subject-matter expert during critical initiatives, all while managing up to 40 employees at a single time.

AM Operations Manager

OnTrac
06.2024 - 12.2024

Relocated to support the launch of multiple Midwestern facilities, serving as a recognized subject matter expert and a primary regional point of contact for this area of expertise, all while managing up to 35 employees at a single time.

PM Operations Manager

OnTrac
09.2023 - 06.2024

Promoted into this role within two months after facility leadership recognized that my contributions were operating at a manager level and exceeding role expectations. Selected to support operations at multiple facilities while further developing leadership capabilities.

AM Operations Assistant

OnTrac
07.2023 - 09.2023

Server, and Trainer

Texas Roadhouse
01.2022 - 07.2023

Lead Server

Rosella
06.2021 - 02.2022

Responsible for daily cash drawer reconciliation, supervision of hourly staff, and independent operation with entrusted keyholder and system administrator access. Business later closed due to COVID-19.

Cashier

Tinder Box
12.2019 - 04.2020

Supported the Family Business while it faced the struggles of Covid-19 that inevitably resulted in the business having to shut down.

Education

Certification - Cable Systems

Fort Gordon
Atlanta
02-2016

High School Diploma -

Robert McQueen High School
Reno
06-2015

Skills

  • Telecommunications and communication systems operations
  • Equipment repair, maintenance, troubleshooting, and preventative maintenance
  • Mechanical and electrical systems understanding, including wiring and circuit repair
  • Cable system installation, testing, and construction equipment operation
  • Communication security policies, procedures, and compliance
  • Administrative and systems management processes
  • Customer satisfaction analysis and professional service delivery
  • Ticketing systems, queue management, and help desk support
  • Safety, quality, and hazard identification/reporting
  • In-person and remote service proficiency
  • Extensive experience in several Systems/Technologies, including Windows, Mac, Power BI, SQL, MS Office Suite, Adobe Creative Suite, Cisco, SalesForce, Building Engines, etc

Timeline

Operations Manager

OnTrac
12.2024 - Current

AM Operations Manager

OnTrac
06.2024 - 12.2024

PM Operations Manager

OnTrac
09.2023 - 06.2024

AM Operations Assistant

OnTrac
07.2023 - 09.2023

Server, and Trainer

Texas Roadhouse
01.2022 - 07.2023

Lead Server

Rosella
06.2021 - 02.2022

Cashier

Tinder Box
12.2019 - 04.2020

Certification - Cable Systems

Fort Gordon

High School Diploma -

Robert McQueen High School

Military Experience

  • Nevada Army National Guard - 2015-04-2021-04 Stead, NV
  • C. Co. 422 ESB
  • SPC (E-4), 25L – Cable Systems Installer/Maintainer
  • Deployment: Operation Inherent Resolve - 2016-05-2017-02
  • #1 Requested Signal Asset in Theatre