Summary
Overview
Work History
Education
Skills
Accomplishments
Design, develop and implement the following programs in the Mobile Communications, Financial Management, Gas/Electric Utilities and Healthcare industries
Timeline
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Adam J Holland

Adam J Holland

Galena,OH

Summary

Credentialed, results-driven professional with over 2 decades of experience managing Information Technology, Information Security and Risk organizations in fast-paced, high-growth environments. Adept in assessing technology needs, defining requirements and evaluating software and hardware for enterprise-wide implementation. Skilled in troubleshooting, diagnosing and resolving hardware, software, application, and operating system issues to maintain network and user connectivity. Articulate communicator with solid experience developing and facilitating training programs for corporate compliance. Builds sustainable business relationships and serves as a collaborative contributor and leader.

Overview

33
33
years of professional experience

Work History

Contract Senior Infrastructure Technology Portfolio Program Manager

ACI Infotech
04.2025 - 06.2025
  • Technology Program Manager assigned to lead a team of Technology Security and Risk Management professionals performing an IT Infrastructure Health Assessment.
  • This was a 6-week, focused engagement to complete this assessment for the Healthcare Client(Convey Health Systems) in order for Convey to meet a compliance deadline for their client, Cigna Health.
  • Responsible for scoping, scheduling, and review of risk findings based on NIST 800-53 Controls Set.
  • Scope included assessment of the following connectivity, application development and business processes: Internet connectivity to Primary Data Center, Disaster Recovery location, Corporate HQ locations, Application Development, Technology based Business Processes and Change Control/Change Management execution and reporting.
  • Delivered final report to CXO management within 6-week timeframe.

Contract Senior Infrastructure Technology Portfolio Program Manager

Strategic Staffing Solutions
02.2023 - 04.2025
  • Technology Program Manager assigned to a Global Electric/Natural Gas Corporation(TECO-Tampa Electric Company) to manage PMO Strategic and Operational Portfolio Projects.
  • Responsible for scoping, scheduling, execution and financial management of projects that includes a $10M+ spend across Technology Operations, Technology Risk Management and Network Infrastructure.
  • Utilizing Project Management Office disciplines to track, document PM status, financial and change management activities via the Microsoft Project Online and Smartsheet toolsets.
  • Portfolio Program/Project Management responsibilities included:
  • O Lead Vulnerability and Patch Management upgrade planning and execution of 1000+ Microsoft Windows Server OS/SQL Servers to remediate through coordinated upgrades, decommissions and migrations.
  • O Migration from ServiceOne to ServiceNow CMDB, Enterprise Vulnerability and Threat Management.
  • O Co-manage the technology builds of a new Headquarters and new Operations Center including technology infrastructure network buildout, coordination of people moves.
  • O Coordinate vendor and contract management.
  • O Establish weekly Program/Project status calls with Stakeholders.
  • O Work directly with a team of Project Managers to ensure project work was timely, escalations were communicated, and budget were held to expectations.

Contract Senior Infrastructure Technology Portfolio Program Manager

Mainline Information Systems
02.2022 - 02.2023
  • Technology Program Manager assigned to a Global Financial Services Corporation(Pentagon Federal Credit Union) to manage the Information Technology Infrastructure Portfolio Project Team.
  • Responsible for scoping, scheduling, execution and financial management of projects that includes a $5M+ spend across Data Services, Information Security, Data and Voice Network Infrastructure.
  • Vulnerability Management, patch management upgrade planning and execution of 300+ Microsoft Windows Server OS/SQL Servers to remediate through coordinated upgrades, decommissions and migrations.
  • Coordinate vendor and contract management.
  • Establish weekly Program/Project status calls with Stakeholders.
  • Work directly with a team of Project Managers to ensure project work was timely, escalations were communicated, and budgets were held to expectations.
  • Utilizing Project Management Office disciplines to track, document PM status, financial and change management activities via the Clarity toolset.

Contract Senior Technology Infrastructure Project Manager

Revel IT
08.2021 - 02.2022
  • Technology Project Manager assigned to a Global Glass Specialty Corporation(Safelite Auto Glass) to manage Real Estate Technology Infrastructure Data Center Consolidation, Decommission, Move and Exit.
  • Responsible for scoping, scheduling, execution and financial management for the closure of a former strategic Data Center that included:
  • 300+ seat Contact Center routing 50% of Call Center traffic through this Data Center facility.
  • 100+ VM (Virtual Machine) Servers migrated to the new strategic Data Center.
  • Utilizing Project Management Office disciplines to track, document PM status, financial and change management activities via the Clarity toolset.

Contract Senior Technology Infrastructure Project Manager

SiteHands/Global Convergence/New Era Technology
02.2020 - 07.2021
  • Technology Project Manager assigned to a Global Financial Corporation(JP Morgan Chase) to manage Real Estate Technology Infrastructure Facility and Data Center Builds, Consolidations, Decommissions, Moves, Exits.
  • Responsible for scoping, scheduling, execution and financial management of data-cabling, data communication equipment and services, peripherals including VoIP telephony and A/V Collaboration solutions.
  • Utilizing Project Management Office disciplines to track, document PM status, financial and change management activities via the Clarity and ServiceNow toolsets.
  • Implementation of Neat Technology enabling the Zoom hybrid workspace.

Senior Technology Infrastructure Project Manager

Huntington National Bank
10.2018 - 02.2020
  • Portfolio Manager for HNB Corporate Real Estate Technology Infrastructure facilities, Data Center builds and support.
  • Responsible for scoping, scheduling, execution and financial management of data-cabling, data communication equipment and services, peripherals including VoIP telephony and A/V Collaboration solutions.
  • Utilizing Project Management Office disciplines to track, document PM status, financial and change management activities via the ServiceNow toolset.

Senior Technology Infrastructure Project Manager

The Paragon Group
04.2018 - 10.2018
  • Tasked with managing several Infrastructure Technology projects for the State of Ohio that include Data Center Infrastructure Load Balancing and Firewall solutions.
  • Utilized client Project Management Office disciplines, track, document PM status, financial and change management activities via Clarity and ServiceNow toolsets.

Global Technology Infrastructure Project Manager

JP Morgan Chase
09.2013 - 04.2018
  • Utilize JPMC Enterprise Project Management Office disciplines, track and document PM status, financial and change management activities through the use of the Clarity toolset.
  • Technology Project Management of the Switched Ethernet WAN circuit upgrades of nearly 5000 branch locations across the domestic U.S.
  • Technology Project Management of data center activities including IT Risk Management initiatives, load balancer maintenance and upgrades, global firewall maintenance and upgrades.
  • Real Estate Project Management of new and existing facility technology infrastructure and Data Center consolidations, builds, and decommission of exit facilities.
  • Cisco and Avaya VoIP Program Management for both Call Center and Corporate Staff.

Technology Infrastructure Project Manager

The Paragon Group
04.2010 - 09.2013
  • Manage end to end technology infrastructure remediation in support of clients(JP Morgan Chase) VoIP Call Center Enterprise Program.
  • Remediation includes assessment and managed replacement of Cisco and Avaya technology infrastructure gear utilizing the clients’ financial and change management tools.

Account Management/Information Technology Systems Consultant

Franklin Computer Services Group
09.2007 - 04.2010
  • Assess, propose and deliver technology solutions from infrastructure to implementation and training.
  • Clients include Banking/Financial Management, Health Care Providers and Commercial Construction.

Global Shared Services Risk Management, Architecture/Risk Policy Sr. Consultant

Cardinal Health
01.2006 - 09.2007
  • Manage FTEs and contractors to assess, design and develop an IT Controls Framework to address HIPAA, PCI, ISO17799, SOX 404, GLBA Compliance Requirements.
  • Provide Enterprise Architecture organization with development and implementation of the Standards Management Program.

Enterprise IT Risk Management, Certification and Accreditation Manager

Cardinal Health
01.2005 - 01.2006
  • Manage a team of 8 FTEs and 4 contractors located throughout the domestic United States.
  • Charged with Information Technology Security Practice and Standards development and maintenance.
  • Development and implementation of Certification and Accreditation process for Enterprise IT organization.
  • Assess, define requirements and implement Risk Management Education Awareness Program.

Enterprise IT Technology Services, Information Security Manager

Cardinal Health
01.2003 - 01.2005
  • Manage a team of 10 FTEs located throughout the domestic United States.
  • Charged with development of Enterprise IT Security Program.
  • Determine information network security requirements and approaches for addressing risks.
  • Provide subject-matter expertise on information and network security concepts and methodologies.
  • Build and manage a staff of information security and business continuity experts.

Enterprise IT, Information Security Manager

Verizon Wireless
01.1999 - 01.2003
  • Manage a team of 6 FTEs and 2 contractors located throughout the domestic United States.
  • Develop Enterprise-wide Information Security Program.
  • Execute management tasks including budgeting, staffing, strategic planning, and business development.
  • Manage a multi-disciplinary team of security, computer, & network specialists providing a wide range of support.
  • Performed liaison responsibilities between parent, Verizon Communications and Verizon Wireless Information Security organizations.
  • Managed vulnerability assessments of the network, firewall, & web servers for the largest wireless carrier in the United States.
  • Established policy, provided training and oversight to Support Center, Desktop, File Server and Network Teams.

Information Technology Services, Business Systems Analyst

AirTouch Cellular
01.1992 - 01.1999
  • Manage a team of 2 FTEs and 1 contractor located throughout the domestic United States.
  • Build and manage team to address personal computing and cellular network Year 2000 challenges.
  • Responsible for all business units Year 2000 remediation plans for Ohio, Michigan and Georgia.

Education

Masters in Business Administration Degree - undefined

Franklin University
Columbus, OH
01.2001

BS Electronics Eng Technology Degree - undefined

DeVry Institute of Technology
01.1992

AS Electronics Eng Technology Degree - undefined

Erie Institute of Technology
01.1988

Skills

  • Portfolio Management
  • Process Improvement
  • Program/Project Management
  • End-User Training
  • Quality Assurance
  • Client/Vendor Relations
  • Budget Development
  • Strategy Planning
  • Relationship Management

Accomplishments

  • Senior Technology Portfolio Program/Project Manager responsible for Data Network Integration for Mobile Communications, Financial Management, Gas/Electric Utilities and Healthcare industries:
  • Manage Avaya and Cisco VoIP(Voice over IP) implementations in partnership with client Project Managers
  • Global installation, decommission and equipment testing activities of the Cisco data network and voice equipment
  • Data Network Infrastructure Change Control Management

Design, develop and implement the following programs in the Mobile Communications, Financial Management, Gas/Electric Utilities and Healthcare industries

  • Information Security/IT Risk Management leadership responsibilities
  • Centralized patch management and reporting process in a decentralized organizational structure
  • Information Technology Security Policy and Supporting Practice Program
  • Metrics Program to measure & monitor program's overall effectiveness
  • Communication methodology to proactively raise awareness to key stakeholders and tasked individual teams with Information Security responsibilities
  • Manage teams of up to 25 full-time headcount
  • Manage contractor teams for specific projects
  • Justify and manage Information Security budget of up to $10M
  • Justify and manage Information Technology Program Portfolio budget of up to $20M
  • Justify and manage an IT Controls Framework to address HIPAA, PCI, ISO17799, SOX 404, GLBA Compliance Requirements
  • Vulnerability Assessment and Reporting

Timeline

Contract Senior Infrastructure Technology Portfolio Program Manager

ACI Infotech
04.2025 - 06.2025

Contract Senior Infrastructure Technology Portfolio Program Manager

Strategic Staffing Solutions
02.2023 - 04.2025

Contract Senior Infrastructure Technology Portfolio Program Manager

Mainline Information Systems
02.2022 - 02.2023

Contract Senior Technology Infrastructure Project Manager

Revel IT
08.2021 - 02.2022

Contract Senior Technology Infrastructure Project Manager

SiteHands/Global Convergence/New Era Technology
02.2020 - 07.2021

Senior Technology Infrastructure Project Manager

Huntington National Bank
10.2018 - 02.2020

Senior Technology Infrastructure Project Manager

The Paragon Group
04.2018 - 10.2018

Global Technology Infrastructure Project Manager

JP Morgan Chase
09.2013 - 04.2018

Technology Infrastructure Project Manager

The Paragon Group
04.2010 - 09.2013

Account Management/Information Technology Systems Consultant

Franklin Computer Services Group
09.2007 - 04.2010

Global Shared Services Risk Management, Architecture/Risk Policy Sr. Consultant

Cardinal Health
01.2006 - 09.2007

Enterprise IT Risk Management, Certification and Accreditation Manager

Cardinal Health
01.2005 - 01.2006

Enterprise IT Technology Services, Information Security Manager

Cardinal Health
01.2003 - 01.2005

Enterprise IT, Information Security Manager

Verizon Wireless
01.1999 - 01.2003

Information Technology Services, Business Systems Analyst

AirTouch Cellular
01.1992 - 01.1999

Masters in Business Administration Degree - undefined

Franklin University

BS Electronics Eng Technology Degree - undefined

DeVry Institute of Technology

AS Electronics Eng Technology Degree - undefined

Erie Institute of Technology