Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Adam Johnson

Grand Rapids,MI

Summary

Dynamic District General Manager with Compass Group USA, skilled in operations management and staff development. Achieved significant improvements in service delivery and team performance through strategic planning and effective training programs. Proven ability to enhance efficiency and customer satisfaction while maintaining fiscal responsibility across multiple locations.

Overview

28
28
years of professional experience

Work History

District General Manager

Compass Group USA
07.2009 - Current
  • Supported daily operations by coordinating schedules and resources across multiple departments.
  • Assisted in implementing operational protocols to enhance team performance and efficiency.
  • Participated in training sessions to learn best practices for inventory management and staff engagement.
  • Contributed to customer satisfaction initiatives by gathering feedback and identifying areas for improvement.
  • Collaborated with team members to streamline processes, reducing delays in service delivery.
  • Maintained accurate records of operations, ensuring compliance with company policies and standards.
  • Adapted quickly to new systems and tools, enhancing overall productivity within the team.
  • Managed budgeting process for the entire district, monitoring expenditures closely to ensure fiscal responsibility.
  • Oversaw daily operations of multiple locations within the district, ensuring consistent standards in service delivery.
  • Collaborated with other District General Managers to share best practices, driving organizational success across multiple regions.
  • Implemented safety protocols and procedures, reducing workplace accidents and ensuring a secure environment for all employees.
  • Trained and guided team members to maintain high productivity and performance metrics.

Manager

Canteen Services - Tiggleman
12.1997 - 07.2009
  • Directed daily operations, ensuring smooth workflow and efficient service delivery.
  • Implemented staff training programs, enhancing team performance and service quality.
  • Analyzed customer feedback, driving improvements in menu offerings and service processes.
  • Coordinated inventory management, optimizing supply chain efficiency and reducing waste.

Education

High School Diploma -

Lowell High School
Lowell, MI
05.1992

Associate of Science - Advertising And Marketing

Grand Rapids Community College
Associates In Marketing
05.1995

Skills

  • Operations management
  • Staff development
  • Staff management
  • Strategic planning

Accomplishments

  • Supervised team of 10 staff members.

Timeline

District General Manager

Compass Group USA
07.2009 - Current

Manager

Canteen Services - Tiggleman
12.1997 - 07.2009

Associate of Science - Advertising And Marketing

Grand Rapids Community College

High School Diploma -

Lowell High School

Similar Profiles

CREATE PROFILE