Adam Jones
Waterville,MN
Summary
Dedicated professional with a proven track record at Caseys General Stores Inc, enhancing customer satisfaction and store efficiency. Expert in inventory management (hard skill) and fostering team cooperation (soft skill), significantly contributing to sales growth and customer loyalty. Known for exceptional cleanliness, punctuality, and the ability to meet sales goals, consistently delivering top-notch shopping experiences.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
4
4
years of professional experience
Work History
Store Team Member
Caseys General Stores Inc
05.2023 - Current
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Maintained a clean and organized store environment, ensuring optimal shopping experience for customers.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Resolved customer complaints professionally, demonstrating empathy and commitment to excellent service.
- Participated in ongoing training programs to stay current on company policies, procedures, and product knowledge.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Assisted colleagues during busy periods or when covering absences so that the optimum level of staffing was maintained at all times.
- Ensured store presentation met company standards by arranging displays attractively and keeping shelves wellstocked.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- i also do books and other manger tasks
- Enhanced store efficiency through diligent inventory management and accurate stock replenishment.
Liquor Store Clerk
Lynch Liquors LLC
03.2021 - 09.2022
- Handled cash transactions accurately, maintaining balanced registers and reducing discrepancies at end-of-shift reconciliations.
- Maintained a clean and organized store environment for an enhanced shopping experience.
- Maintained compliance with local and federal regulations governing the sale of alcoholic beverages, verifying customer identification as necessary.
- Processed deliveries efficiently, verifying shipment accuracy and stocking shelves in a timely manner to minimize disruption of store operations.
- Received payments by cash, credit, and personal check and remitted correct change.
- Operated various equipment safely, including pallet jacks and ladders when performing stocking duties or retrieving items from storage areas.
- Collaborated with team members to achieve daily tasks efficiently, contributing to a positive work environment.
- Increased customer satisfaction by providing friendly and efficient service during checkout transactions.
- Contributed to increased sales by offering product recommendations based on customer preferences and needs.
- Maintained up-to-date knowledge on products and promotions, effectively answering questions from customers and colleagues alike.
- Assisted with merchandising tasks, creating eye-catching displays that attracted customers and promoted sales growth.
- Conducted routine inspections of merchandise for quality control purposes, identifying damaged goods for removal or replacement as needed.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Education
GED -
Minnesota Department of Education
Minneapolis, MN07-2005
Skills
- Cleanliness and hygiene
- Workplace safety
- Store maintenance
- Reliability and punctuality
- Customer engagement
- Loss prevention strategies
- Cash handling accuracy
- Merchandise display
- Reliable and responsible
- Strong communication and interpersonal skills
- Attention to detail
- Team cooperation
- Team building
- Store opening and closing
- Inventory and stocking
- Decision-making
- Goal driven
- Register opening and closing
- Meeting sales goals
Timeline
Store Team Member
Caseys General Stores Inc
05.2023 - Current
Liquor Store Clerk
Lynch Liquors LLC
03.2021 - 09.2022
GED -
Minnesota Department of Education