Adam Karl
Tulsa ,OK
Summary
Dynamic professional with a proven track record at Quiktrip, adept in guest relations and multi-department management. Excelled in staff training, enhancing customer satisfaction, and streamlining operations for efficiency. Demonstrates strong leadership and Forward thinking, ensuring operational excellence and team success.
Overview
12
12
years of professional experience
Work History
Night Manager
Quiktrip
05.2023 - 10.2024
- Secured building for closing by completing run-through of sales floor, turning off electronic systems.
- Prepared nightly deposits by accurately counting cash, filling out deposit slips and securing deposit in vault.
- Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
- Maintained accurate delivery, sales and inventory records for good stock management.
- Trained and mentored new and existing staff to achieve best practices.
- Coordinated vendor and supplier activity for timely delivery of products and services.
- Resolved customer complaints promptly and professionally to maintain satisfaction.
- Conducted nightly inventory management procedures to track sales and stock levels.
Facilitator
Quiktrip
01.2020 - 05.2023
- Identified areas in need of improvement and implemented solutions.
- Resolved problems, improved operations and provided exceptional service.
- Worked effectively in fast-paced environments.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Provided professional services and support in a dynamic work environment.
Medical Assistant
Hillcrest/Ardent/ Oklahoma Heart Institute
08.2017 - 12.2019
- Performed troubleshooting and diagnosis on malfunctioning equipment.
- Measured and hemmed curtains, garments, and canvas coverings to size using tape measures.
- Researched and implemented new technologies and equipment.
- Maintained strong focus on safety and efficiency to provide comprehensive support to personnel performing skilled repairs.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
Server
Tulsa Country Club
09.2014 - 12.2016
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Cultivated warm relationships with regular customers.
- Served food and beverages promptly with focused attention to customer needs.
Lifeguard
Tulsa Country Club
05.2012 - 08.2016
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Responded to emergency situations in a timely, efficient manner.
Education
High School Diploma -
Edison Preparatory School
2906 E 41st St, Tulsa, OK 7410505-2015
Skills
- Guest Relations
- Bank Deposit Preparation
- Shelf restocking
- Multi-department management
- Staff training experience
- Customer Service
- Delegation proficiency
- Strong leadership
- People Management
- Inventory Monitoring
- Guest Assistance
- Complaint Handling
- Time management expertise
- Vendor Relations
- Revenue optimization
- Delivery overseeing
hobbies
Exercising, playing tennis, practicing Muay Thai.
Timeline
Night Manager
Quiktrip
05.2023 - 10.2024
Facilitator
Quiktrip
01.2020 - 05.2023
Medical Assistant
Hillcrest/Ardent/ Oklahoma Heart Institute
08.2017 - 12.2019
Server
Tulsa Country Club
09.2014 - 12.2016
Lifeguard
Tulsa Country Club
05.2012 - 08.2016
High School Diploma -
Edison Preparatory School
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