Adam King
Daytona Beach
Summary
Accomplished Assistant Manager with in-depth experience consistently rising through ranks. Well-versed in sales, personnel management, accounting and inventory management. Dedicated to complete knowledge of company products and services for optimized customer service.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Souvenir City
03.2017 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Generated repeat business through exceptional customer service.
Sales Associate
Dillard's
08.2014 - 03.2017
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Head Photo Specialist
Walgreens
06.2012 - 08.2014
- Performed opening and closing procedures to keep operations running smoothly.
- Updated tags, displays and signage for special promotions.
- Managed escalated customer orders to meet aggressive deadlines and special orders.
- Accepted and completed in-person and online orders for photographs and photo merchandise.
- Trained employees on proper procedures for handling money, printing photographs and restocking supplies.
Coffee Shop Worker
Dunkin' Donuts
12.2010 - 06.2012
- Maintained a clean and inviting atmosphere for customers, ensuring a positive experience and encouraging repeat visits.
- Managed cash register transactions accurately, maintaining accountability for all financial transactions during shifts.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced coffee shop environment.
- Handled customer complaints professionally and efficiently, resolving issues swiftly to maintain overall satisfaction levels.
Education
High School Diploma -
Mainland High School
Daytona Beach, FL05-2010
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Customer relationship management
- Hiring and training
- Multitasking Abilities
- Customer service and satisfaction
Timeline
Assistant Manager
Souvenir City
03.2017 - Current
Sales Associate
Dillard's
08.2014 - 03.2017
Head Photo Specialist
Walgreens
06.2012 - 08.2014
Coffee Shop Worker
Dunkin' Donuts
12.2010 - 06.2012
High School Diploma -
Mainland High School
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