Summary
Overview
Work History
Education
Skills
Timeline
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Adam Kiser

Midlothian,VA

Summary

Dedicated Real Estate Manager with 13 years experience managing a diverse portfolio of assets with an emphasis on building relationships while maximizing profits for ownership. I have worked in the Hospitality Industry and bring that style of customer service and experience driven management style to the properties, tenants and owners I serve.

Overview

13
13
years of professional experience

Work History

Property Manager

Colliers International
Richmond, Virginia
10.2023 - Current
  • Coordinated large renovation projects within managed properties to ensure compliance with building standards, rules/regulations and budgetary guidelines.
  • Directed Associaton/Board of Directors for Commercial Asset on operational, financial and legal best practices.
  • Oversaw daily operations, maintenance and financial administration of various commercial properties including medical, office and retail locations.
  • Prepared detailed budgets with a focus on ownership goals and profits while maintaining high standards for operational success of the property.

Lease Administrator

Collier's International
Richmond, VA
02.2021 - Current
  • Accurately reconciled annual and quarterly actual operating expenses with estimates charged to commercial tenants.
  • Analyzed government and commercial leases and extracted pertinent information to assist in proper management under terms of contract.
  • Prepared annual budgets and calculations for ownership approval.
  • Maintained relationships and communication with tenants to effectively manage collection of charges due in a timely fashion
  • Managed a large portfolio of varying assets and properties

Community Director

RangeWater Real Estate
Richmond, VA
04.2019 - 01.2021
  • Manage four separate properties totaling 410 units, two pools, two fitness centers, two rooftop lounges and three parking garages.
  • Oversee budgeting process for four assigned properties.
  • Processed all invoices using allocation process for shared items/services.
  • Implemented strategies to increase positive online reviews and customer satisfaction.
  • Work closely with the team to educate and train employees so they are ready for advancement.

Property Manager - Avia

Drucker and Falk
Henrico, VA
09.2017 - 04.2019
  • Managed 320 units plus 2 pools, rooftop veranda, 2-story fitness center, 3 Lounges, Yoga Studio, Cycle Studio, Boardroom, pet spa, walking trails and dog park.
  • Won Property of the Year and Amenity Package of the Year at the Rammies
  • Increased Apartment Ratings and customer retention
  • Implemented new policies and procedures to increase revenue, decrease costs and improve resident relations
  • Managed Condo Association and allocated invoices and costs to the proper entities

Property Manager - First National

Drucker and Falk
Richmond, VA
08.2015 - 08.2017
  • Worked with the owners to identify, develop and achieve community goals and objectives.
  • Monitored all infrastructure and building expenses and reviewed and approved invoices.
  • Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
  • Won Rammy Award for Highest Resident Satisfaction through Satisfacts

Property Manager - The Upton

Bozzuto Management
Rockville, MD
12.2014 - 07.2015

 

  • Chosen by SVP to be a mentor for newly hired Property Managers in Portfolio 
  • Increased rent per sq. foot from $2.55 to $2.79 during 7 months as Manager
  • Muse Video Interview to represent Property Manager Position at Bozzuto
  •  Managed the construction and start-up of 263 unit mixed-use asset with retail and parking
  • Developed unit pricing based on current market conditions and budget expectations 
  • Interviewed, trained and managed 12 employees 
  • Processed all property invoices and allocated to the appropriate entities (hotel, apartments, retail and garage), 


Property Manager - Avery Row

Bozzuto Management
Arlington, VA
11.2013 - 12.2014
  • Achieved 100% occupancy on lease-up in 9 months
  • Maintained 100% Satisfaction on all Ratings/Reviews from Residents
  • Developed budget and consistently met budgeted NOI
  • Completed Sale of Asset for ownership, with Bozzuto retaining Management for new ownership.

Assistant Property Manager - Strathmore Court

Bozzuto Management
North Bethesda, MD
08.2012 - 11.2013
  • Managed the initial certification/annual recertification for residents under Tax Credit Program prior to deadlines
  •  Maintained delinquency collections under 1.0% every month 
  • Consistently surpassed monthly leasing goals while training/mentoring all leasing agents.

Sales & Marketing Associate - the Metropolitan

Bozzuto Management
Bethesda, MD
01.2012 - 08.2012
  • Consistently surpassed monthly goals for leases
  • Developed and implemented corporate outreach program and preferred employer contracts to increase occupancy by 4.5% after three months of implementation
  • Provided onsite training for leasing agents and concierge

Lead Concierge - the Metropolitan

Bozzuto
Bethesda, MD
03.2011 - 01.2012
  • Oversaw the training, scheduling and management of 6 employees effectively
  • Coordinated with Engineering to ensure work orders are completed within 24 hours and to the full satisfaction of the resident.
  • Organized and coordinated schedules for loading dock/elevator, resident lounge reservations, pest control rotations and all retail deliveries
  • Accepted/Organized package deliveries and communicated clearly with residents

Education

Some College (No Degree) - Hospitality and Tourism Management

Virginia Tech
Blacksburg, VA

Skills

  • Budget Creation and Management Expertise
  • Skilled multi-tasker
  • Creating lasting relationships with vendors, tenants, owners and employees
  • Experienced with Construction and Physical Aspects of Buildings and Systems
  • Lease Interpretation and implementation
  • Financial Records and Processing
  • Customer Service/Retention and Conflict Resolution
  • Leasing/Sales Skills

Timeline

Property Manager

Colliers International
10.2023 - Current

Lease Administrator

Collier's International
02.2021 - Current

Community Director

RangeWater Real Estate
04.2019 - 01.2021

Property Manager - Avia

Drucker and Falk
09.2017 - 04.2019

Property Manager - First National

Drucker and Falk
08.2015 - 08.2017

Property Manager - The Upton

Bozzuto Management
12.2014 - 07.2015

Property Manager - Avery Row

Bozzuto Management
11.2013 - 12.2014

Assistant Property Manager - Strathmore Court

Bozzuto Management
08.2012 - 11.2013

Sales & Marketing Associate - the Metropolitan

Bozzuto Management
01.2012 - 08.2012

Lead Concierge - the Metropolitan

Bozzuto
03.2011 - 01.2012

Some College (No Degree) - Hospitality and Tourism Management

Virginia Tech
Adam Kiser