Adam Kiser
Midlothian,VA
Summary
Dedicated Real Estate Manager with 13 years experience managing a diverse portfolio of assets with an emphasis on building relationships while maximizing profits for ownership. I have worked in the Hospitality Industry and bring that style of customer service and experience driven management style to the properties, tenants and owners I serve.
Overview
13
13
years of professional experience
Work History
Property Manager
Colliers International
Richmond, Virginia
10.2023 - Current
- Coordinated large renovation projects within managed properties to ensure compliance with building standards, rules/regulations and budgetary guidelines.
- Directed Associaton/Board of Directors for Commercial Asset on operational, financial and legal best practices.
- Oversaw daily operations, maintenance and financial administration of various commercial properties including medical, office and retail locations.
- Prepared detailed budgets with a focus on ownership goals and profits while maintaining high standards for operational success of the property.
Lease Administrator
Collier's International
Richmond, VA
02.2021 - Current
- Accurately reconciled annual and quarterly actual operating expenses with estimates charged to commercial tenants.
- Analyzed government and commercial leases and extracted pertinent information to assist in proper management under terms of contract.
- Prepared annual budgets and calculations for ownership approval.
- Maintained relationships and communication with tenants to effectively manage collection of charges due in a timely fashion
- Managed a large portfolio of varying assets and properties
Community Director
RangeWater Real Estate
Richmond, VA
04.2019 - 01.2021
- Manage four separate properties totaling 410 units, two pools, two fitness centers, two rooftop lounges and three parking garages.
- Oversee budgeting process for four assigned properties.
- Processed all invoices using allocation process for shared items/services.
- Implemented strategies to increase positive online reviews and customer satisfaction.
- Work closely with the team to educate and train employees so they are ready for advancement.
Property Manager - Avia
Drucker and Falk
Henrico, VA
09.2017 - 04.2019
- Managed 320 units plus 2 pools, rooftop veranda, 2-story fitness center, 3 Lounges, Yoga Studio, Cycle Studio, Boardroom, pet spa, walking trails and dog park.
- Won Property of the Year and Amenity Package of the Year at the Rammies
- Increased Apartment Ratings and customer retention
- Implemented new policies and procedures to increase revenue, decrease costs and improve resident relations
- Managed Condo Association and allocated invoices and costs to the proper entities
Property Manager - First National
Drucker and Falk
Richmond, VA
08.2015 - 08.2017
- Worked with the owners to identify, develop and achieve community goals and objectives.
- Monitored all infrastructure and building expenses and reviewed and approved invoices.
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Won Rammy Award for Highest Resident Satisfaction through Satisfacts
Property Manager - The Upton
Bozzuto Management
Rockville, MD
12.2014 - 07.2015
- Chosen by SVP to be a mentor for newly hired Property Managers in Portfolio
- Increased rent per sq. foot from $2.55 to $2.79 during 7 months as Manager
- Muse Video Interview to represent Property Manager Position at Bozzuto
- Managed the construction and start-up of 263 unit mixed-use asset with retail and parking
- Developed unit pricing based on current market conditions and budget expectations
- Interviewed, trained and managed 12 employees
- Processed all property invoices and allocated to the appropriate entities (hotel, apartments, retail and garage),
Property Manager - Avery Row
Bozzuto Management
Arlington, VA
11.2013 - 12.2014
- Achieved 100% occupancy on lease-up in 9 months
- Maintained 100% Satisfaction on all Ratings/Reviews from Residents
- Developed budget and consistently met budgeted NOI
- Completed Sale of Asset for ownership, with Bozzuto retaining Management for new ownership.
Assistant Property Manager - Strathmore Court
Bozzuto Management
North Bethesda, MD
08.2012 - 11.2013
- Managed the initial certification/annual recertification for residents under Tax Credit Program prior to deadlines
- Maintained delinquency collections under 1.0% every month
- Consistently surpassed monthly leasing goals while training/mentoring all leasing agents.
Sales & Marketing Associate - the Metropolitan
Bozzuto Management
Bethesda, MD
01.2012 - 08.2012
- Consistently surpassed monthly goals for leases
- Developed and implemented corporate outreach program and preferred employer contracts to increase occupancy by 4.5% after three months of implementation
- Provided onsite training for leasing agents and concierge
Lead Concierge - the Metropolitan
Bozzuto
Bethesda, MD
03.2011 - 01.2012
- Oversaw the training, scheduling and management of 6 employees effectively
- Coordinated with Engineering to ensure work orders are completed within 24 hours and to the full satisfaction of the resident.
- Organized and coordinated schedules for loading dock/elevator, resident lounge reservations, pest control rotations and all retail deliveries
- Accepted/Organized package deliveries and communicated clearly with residents
Education
Some College (No Degree) - Hospitality and Tourism Management
Virginia Tech
Blacksburg, VASkills
- Budget Creation and Management Expertise
- Skilled multi-tasker
- Creating lasting relationships with vendors, tenants, owners and employees
- Experienced with Construction and Physical Aspects of Buildings and Systems
- Lease Interpretation and implementation
- Financial Records and Processing
- Customer Service/Retention and Conflict Resolution
- Leasing/Sales Skills
Timeline
Property Manager
Colliers International
10.2023 - Current
Lease Administrator
Collier's International
02.2021 - Current
Community Director
RangeWater Real Estate
04.2019 - 01.2021
Property Manager - Avia
Drucker and Falk
09.2017 - 04.2019
Property Manager - First National
Drucker and Falk
08.2015 - 08.2017
Property Manager - The Upton
Bozzuto Management
12.2014 - 07.2015
Property Manager - Avery Row
Bozzuto Management
11.2013 - 12.2014
Assistant Property Manager - Strathmore Court
Bozzuto Management
08.2012 - 11.2013
Sales & Marketing Associate - the Metropolitan
Bozzuto Management
01.2012 - 08.2012
Lead Concierge - the Metropolitan
Bozzuto
03.2011 - 01.2012
Some College (No Degree) - Hospitality and Tourism Management
Virginia Tech