Adam Krug
Canton,GA
Summary
High-energy Manager bringing extensive experience in variety of settings. A dynamic relationship-builder that sets and enforces consistent standards to maintain staff satisfaction, a positive customer experience, and meet performance targets. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Skilled at working under pressure and adapting to new situations and challenges to best enhance the organization.
Overview
11
11
years of professional experience
Work History
Store Manager
Walmart
03.2022 - Current
- Manage over 300 associates, in fast-paced environment through proactive communication and constructive feedback.
- Managed inventory control, cash management, and all store/company procedures.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Maximized sales and minimized shrink through excellent process implementation, monthly and yearly P&L execution, customer service, and adherence to standard practices.
Store Lead
Walmart
02.2021 - 03.2022
- Educated, guided, and trained staff to equip with knowledge and skills, customer service expectations, and store policies.
- Managed a store of over 350+ associates to achieve store and company initiatives.
- Maintained customer and associate satisfaction with quick and professional handling of in store problems and concerns.
- Supervised all daily store operations by leading and guiding the various teams to ensure a smooth working environment.
- Partnered with store manager to ensure P&L, company processes, and store standards were executed and exceeded.
Assistant Manager
Walmart
12.2012 - 02.2021
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Mentored team members to enhance professional development and accountability in workplace.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Education
MBA - Business Administration
Liberty University
Lynchburg, VA05.2024
Bachelor of Arts - Theology
Toccoa Falls College
Toccoa Falls, GA05.2011
Skills
- Team Leadership
- Operations Oversight
- Loss Prevention Goals Monitoring
- Inventory Management
- Business Development and Planning
- Manager Coaching and Training
- Customer Service and Experience Management
- Process Improvement Initiatives
- Financial Operations Management
- Goal and Performance Orientated
Timeline
Store Manager
Walmart
03.2022 - Current
Store Lead
Walmart
02.2021 - 03.2022
Assistant Manager
Walmart
12.2012 - 02.2021
MBA - Business Administration
Liberty University
Bachelor of Arts - Theology
Toccoa Falls College