Adam Kuehn
Dallas,Texas
Summary
Accomplished Senior Sales and Operations Leader with 20+ years of experience in driving organizational impact in SaaS and technology sectors. Demonstrated expertise in operational planning, cross-functional collaboration, and leading transformative change for business growth. Skilled in creating strategic frameworks, managing complex projects, and delivering impactful communications to senior leadership. Committed to leveraging data-driven insights for optimizing resources and achieving business objectives.
Overview
23
23
years of professional experience
5
5
Certification
Work History
NATIONAL ACCOUNT MANAGER
Austco Healthcare
Irving, TX
10.2021 - 02.2023
- Spearheaded the development of an operational framework that increased sales efficiency by 20%, contributing to a $500K revenue increase within the first fiscal year.
- Drove $500K in new revenue within the first year through strategic account management and operational improvements.
- Collaborated with cross-functional teams including marketing, finance, and technology to execute strategic sales initiatives, reducing sales cycle time by 15%.
- Successfully launched two new products, leading to a 10% increase in customer acquisition and a 25% improvement in customer satisfaction scores.
- Managed a $3M sales pipeline, enhancing CRM tracking and decision-making, resulting in a 25% improvement in forecast accuracy.
SENIOR CLOUD SOLUTIONS SALES EXECUTIVE
Vonage Business
Dallas, TX
02.2018 - 04.2019
- Led operational planning for the UCaaS platform expansion, aligning resources and priorities across sales, marketing, and technical teams, resulting in a 10% revenue increase.
- Managed a $3M sales pipeline, achieving 120% of the annual sales target while expanding market share by 15% through targeted account strategies.
- Created and delivered compelling presentations to senior leadership, simplifying complex data into actionable insights, which led to the approval of key strategic initiatives.
- Collaborated with IT and finance teams to manage budget and resource allocation for the UCaaS platform expansion, ensuring project completion within scope and on budget.
- Authored strategy memos and white papers that influenced corporate sales policies, streamlining client acquisition and retention approaches.
SENIOR ACCOUNT EXECUTIVE
Level 3 Communications
Frisco, TX
05.2016 - 08.2017
- Developed and implemented strategic pricing adjustments that contributed to a 20% increase in market share and 12% revenue growth.
- Optimized sales processes, resulting in a 30% improvement in customer engagement and an 18% increase in cross-selling opportunities.
- Partnered with marketing and product teams to align sales strategies with product roadmaps, resulting in a successful product launch and a 10% increase in customer acquisition.
- Drove continuous improvement initiatives that reduced operational bottlenecks and improved overall sales team performance by 18%.
- Engaged cross-functional teams to develop and refine sales methodologies, contributing to a 15% increase in productivity.
ENTERPRISE ACCOUNT EXECUTIVE
XO Communications
Dallas, TX
02.2015 - 05.2016
SENIOR MAJOR ACCOUNT EXECUTIVE
Charter Business
Fort Worth, TX
02.2009 - 02.2015
SALES MANAGER
Palm Harbor Homes
Denton, TX
01.2008 - 02.2009
BUSINESS ACCOUNT EXECUTIVE
cIngl Telecom
Lake Dallas, TX
02.2006 - 01.2008
Education
Bachelor of Arts Degree Business and Communications -
Trinity University
San Antonio, TexasSkills
- Strategic Planning & Operational Execution
- Cross-Functional Team Leadership
- CRM & Sales Operations Management
- Data-Driven Decision Making & KPI Management
- Executive-Level Communication & Presentation
- SaaS Sales Strategy & Market Expansion
- Change Management & Continuous Improvement
- Client Relationship Building
- Contract Negotiation Expertise
- Business Development
Websites
Certification
- CustomerCentric Selling Certification (2018)
- Storage101x Certification (2017)
- CloudU Certification (2015)
- Axiom Sales Training (2015)
- Rackspace Cloud Certification
Additional Experience
- Sales and Service Manager | Outlaw FitCamp by Jesse James (May 2024 - Present) Building strategy for franchise sales.
- Amazon Business Owner | QN Endeavors (02/2023 - Present) Founded and manage an Amazon business, "QN Endeavors," specializing in household items, toys, and office supplies, demonstrating entrepreneurial drive, business acumen, and the ability to balance multiple responsibilities effectively.
- Freelance Editor and Proofreader | AKProof, LLC (01/2016 - Present) Proofread, copyright, and/or copyedited print, digital, interactive, and marketing collateral for multiple companies within the healthcare, construction, and telecommunications verticals, handling multiple projects simultaneously to ensure the adherence to tight deadlines.
Timeline
NATIONAL ACCOUNT MANAGER
Austco Healthcare
10.2021 - 02.2023
SENIOR CLOUD SOLUTIONS SALES EXECUTIVE
Vonage Business
02.2018 - 04.2019
SENIOR ACCOUNT EXECUTIVE
Level 3 Communications
05.2016 - 08.2017
ENTERPRISE ACCOUNT EXECUTIVE
XO Communications
02.2015 - 05.2016
SENIOR MAJOR ACCOUNT EXECUTIVE
Charter Business
02.2009 - 02.2015
SALES MANAGER
Palm Harbor Homes
01.2008 - 02.2009
BUSINESS ACCOUNT EXECUTIVE
cIngl Telecom
02.2006 - 01.2008
Bachelor of Arts Degree Business and Communications -
Trinity University
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