Adam Lackman
Statesboro,GA
Summary
Adept at enhancing operational efficiency and boosting sales, I excelled at Mingledorff's by streamlining warehouse operations and fostering robust sales-client relationships. Leveraging skills in strategic planning and customer service, I significantly improved client retention and sales outcomes. My approach blends meticulous logistics planning with a keen focus on quality management, driving substantial business growth.
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
16
16
years of professional experience
Work History
Distribution Manager
Mingledorffs
04.2023 - Current
- Coordinated closely with customer service representatives to address any shipping or delivery issues promptly, improving overall customer satisfaction rates.
- Managed warehouse operations, ensuring proper storage and handling of products to maintain quality.
- Established clear communication channels with sales teams to improve coordination between departments, resulting in smoother workflows throughout the organization.
- Maintained accurate records of all incoming and outgoing shipments, ensuring proper documentation for regulatory compliance purposes.
- Increased client retention by providing superior customer service.
- Conducted regular performance reviews for distribution staff, providing constructive feedback and setting goals for improvement.
- Implemented cross-training initiatives for employees, increasing overall productivity and operational efficiency within the department.
- Identified and solved complex strategy obstacles to promote growth and guide business direction.
Inside Sales Representative
Mingledorffs
11.2016 - 03.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Managed friendly and professional customer interactions.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Mentored junior team members, providing valuable guidance on best practices for successful inside sales tactics.
- Attended meeting and sales events to learn latest developments and brainstorm new sales strategies.
- Set up new accounts, established customer credit and set up payment methods.
- Negotiated prices and terms of sales with potential customers to reach mutually beneficial agreement.
Georgia National Guard
Georgia
04.2012 - 09.2016
- Prevented unauthorized access, monitoring entry and exit points diligently.
- Conducted routine inspections to ensure safety and security.
- Trained other officers in firearms and self-defense tactics.
- Monitored crowded public areas and events to mitigate risk and promote safety.
- Checked vehicle equipment for proper functioning prior to use.
- Conducted searches of individuals, vehicles and premises.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
Military Police Officer
Army
03.2009 - 03.2012
- Responded quickly to emergencies while exercising sound judgment under pressure, mitigating potential risks to personnel and property.
- Manned base entry points to provide 24/7 force protection, reviewing identifications, searching vehicles, and verifying deliveries prior to entrance to secure areas.
- Participated in anti-terrorism measures by identifying potential threats and taking appropriate action to mitigate risk.
- Trained new Military Police Officers on proper procedures and protocols, improving overall unit readiness and effectiveness.
- Monitored gate activities, controlled traffic, and responded to emergencies on base.
- Maintained 100% accountability of assigned equipment worth more than $250,000.
- Executed search and seizure operations in strict accordance with applicable laws and regulations.
- Full year deployment in Afghanistan from 2010-2011 as the lead gunner for our unit.
Education
Diploma - Hvac
Ogeechee Tech
Statesboro, GA09-2016
Associate - Basic EMS
Ogeechee Technical College
Statesboro, GA09-2014
Skills
- Warehousing operations
- Operational excellence
- Quality management
- Logistics planning
- Strategic planning
- Inventory management
- Performance evaluation
- Distribution strategy
- SAP
- Freight control
- Sales collaboration
- Customer service
Timeline
Distribution Manager
Mingledorffs
04.2023 - Current
Inside Sales Representative
Mingledorffs
11.2016 - 03.2023
Georgia National Guard
Georgia
04.2012 - 09.2016
Military Police Officer
Army
03.2009 - 03.2012
Diploma - Hvac
Ogeechee Tech
Associate - Basic EMS
Ogeechee Technical College
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