Adam Lalas
Hudson,ME
Summary
Proactive and meticulous team leadership, planning and organizational skills built during successful career. Smoothly train employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach. Customer-focused professional with successful 20+ year career in owning my own business.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Adam's Lawn Service LLC
Self Employed
01.2003 - Current
- Provided exceptional customer service to clients.
- Years of experience of leading and delegating crew members in line of duty.
- Verified insurance for company and equipment.
- Handled customer service inquiries in person, via telephone and through email.
Manager on Duty
YMCA
03.1998 - 05.2002
- Responded to client concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
- Trained employees in essential job functions.
- Handled employee-related issues to improve performance.
- Always put the client and their need first.
Education
Associate of Science - Massage Therapy
Bene's Career Academy
New Port Richey, FLHigh School Diploma -
Frank W. Springstead High School
Spring Hill, FLSkills
- NASAM certified
- Verbal and Written Communication
- Team Leadership
- Staff Development
- Time Management
- Employee Training
- Strategic Planning
Certification
- NASAM certified
Timeline
Adam's Lawn Service LLC
Self Employed
01.2003 - Current
Manager on Duty
YMCA
03.1998 - 05.2002
Associate of Science - Massage Therapy
Bene's Career Academy
High School Diploma -
Frank W. Springstead High School