Results-driven Assistant Store Manager with expertise in inventory management and staff training. Proven ability to enhance customer satisfaction and drive team performance.
Overview
30
30
years of professional experience
Work History
Assistant Store Manager
Winn Dixie Supermarket
Spring Hill
07.2022 - Current
Assisted in managing daily store operations and employee schedules.
Supported inventory management by tracking stock levels and product orders.
Trained new employees on store policies and customer service standards.
Coordinated promotional displays to enhance product visibility and sales.
Resolved customer inquiries and complaints to ensure satisfaction.
Monitored cash register operations for accuracy during shifts.
Collaborated with team members to maintain store cleanliness and organization.
Implemented loss prevention strategies to minimize shrinkage in the store.
Provided leadership support during peak business hours by motivating staff members to meet targets.
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Checked monthly sales and performance reports to support operational planning and strategic decision-making.
General Manager
ryans meat market
St. Petersburg
06.2017 - 07.2022
Oversaw daily operations of meat market ensuring compliance with health standards.
Managed inventory levels and coordinated supplier relationships for optimal stock.
Trained and supervised staff on meat preparation and customer service techniques.
Developed marketing strategies to enhance customer engagement and brand visibility.
Implemented quality control procedures to maintain product freshness and safety.
Conducted regular staff meetings to communicate goals and operational updates.
Resolved customer inquiries and complaints to improve satisfaction and loyalty.
Analyzed sales data to identify trends and adjust business strategies accordingly.
Trained employees on duties, policies and procedures.
Created schedules and monitored payroll to remain within budget.
Built and maintained loyal, long-term customer relationships through effective account management.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Meat and Seafood Manager
Sweetbaysupermarket
St. Petersburg
04.2009 - 06.2017
Managed daily operations of meat and seafood departments.
Trained and supervised team members for optimal performance.
Ensured compliance with food safety regulations and standards.
Monitored inventory levels to maintain stock availability.
Implemented efficient workflows to improve service speed.
Addressed customer inquiries and resolved issues effectively.
Inspected incoming shipments upon arrival at store locations for quality control purposes.
Trained staff on safe handling practices when dealing with raw foods.
Assisted customers with special orders or requests for specific cuts or types of seafood or meat.
Ensured compliance with government regulations concerning food safety policies at all times.
Scheduled staff shifts based on forecasted customer demand patterns.
Analyzed sales data to identify opportunities for increasing profits from existing product lines.
Butcher
georges meat market
St. Petersburg
07.1995 - 05.2009
Prepared and cut various meats to customer specifications.
Maintained cleanliness and organization of workstations and storage areas.
Operated meat processing equipment safely and efficiently.
Assisted customers in selecting products and provided cooking advice.
Managed inventory levels to ensure product freshness and availability.
Trained new staff on proper cutting techniques and safety protocols.
Ensured compliance with health regulations during meat handling procedures.
Cut meat efficiently by breaking product down into sub-primal and retail cuts.
Weighed, wrapped, labeled, priced, and displayed merchandise for sale.
Operated slicers, grinders and other butcher shop equipment safely.
Assisted customers with special orders or requests for certain cuts of meat.
Stocked shelves with freshly cut meats for customers to purchase.
Inspected meats for quality assurance before selling them to customers.
Monitored temperature levels in refrigeration units throughout the day.
Identified perishable inventory nearing expiration date and marked down prices to minimize waste.
Displayed a professional attitude when interacting with customers or colleagues.