Adam Lassen
Novi,MI
Summary
Qualification Summary Over nine years of aviation electronics training and maintenance experience on multiple Naval aircraft and their electronic subassemblies. Over three years of experience in supervising and coordinating work/flight schedules across many maintenance shops involving over thirty aircraft. Effective at completing repairs, maintenance procedures and new installations. Maintains poise and composure in fast-paced, high-stress environments. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
20
20
years of professional experience
Work History
Service Engineer
Michigan Engineered Comfort Corp.
Brighton , MI
2021.05 - 2023.03
- Diagnosed equipment malfunctions and completed repairs to restore equipment and maintain uptime.
- Assisted in installing equipment and tested and maintained equipment.
- Maintained, managed and updated databases frequently.
- Inspected, repaired and maintained lighting and electrical systems, air conditioning equipment and plumbing system components.
- Handled yearly and preventive maintenance to keep vehicles in good working condition.
- Tested and inspected machinery or equipment to diagnose machine malfunctions.
- Assembled and maintained physical structures with hand and power tools.
- Diagnosed and repaired mechanical issues according to industry standards.
- Maintained equipment performance by cleaning and lubricating components.
- Efficiently executed shut downs for planned maintenance.
- Orchestrated tooling changeovers, setups and repairs to minimize downtime and improve productivity.
- Reviewed blueprints and manuals to repair and restore optimal functionality.
- Contacted vendors to procure equipment and tools to meet organizational demands.
- Contacted suppliers and equipment manufacturers to obtain specialized operational information.
Customer Service Sales Associate
Big Lots
2020.01 - 2021.05
- While earning degree)
- Collaborate with store management and program leadership to suggest actionable improvements and corrective action plans
- Evaluate customer information to explore issues, develop potential solutions and maintain high-quality service
- Exceed service objectives by applying proven customer service and sales best practices
- Improve customer satisfaction ratings by addressing issues and fostering timely resolution
- Engage customers on phone by greeting them, answering questions on products or services, and asking questions to identify needs.
Maintenance Control Supervisor
USMC
Quantico , VA
2009.01 - 2012.01
- Collaborated with multiple departments to maximize workflow and efficiency
- Managed and assessed daily workloads, including schedules and unscheduled daily maintenance projects
- Managed team of employees, daily progress reports and overall project planning
- Supervised facility operations, including preventive maintenance projects, employee tasks and performance and adherence to safety standards
- Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
Avionics Worker Center Supervisor
USMC
Quantico , VA
2007.01 - 2009.01
- Supervised and directed team of 40 Marines through extensive training
- Managed productivity through efficient scheduling, task prioritization and process streamlining
- Performed safety inspections, immediately documenting non-compliance issues to address with Maintenance Control
- Followed industry standards and manufacturer instructions to calibrate measurement tools
- Observed employee fieldwork and usage of materials for quality and consistency.
Integrated Avionics Technician
USMC
Camp Pendleton , CA
2003.01 - 2007.01
- Recorded all maintenance performance in aircraft logbooks and completed other paperwork requirements as needed
- Operated testing tools and gauges, including ohmmeters, ammeters, and time domain reflectometers
- Performed tests of electrical systems, parts, and equipment to check compliance with applicable standards and evaluate malfunctions
- Evaluated and repaired electrical, across three different aircraft platforms
- Installed and maintained aircraft environmental, oxygen, fire extinguishing, communication, navigation, weapons, and utility systems.
Weapons/Tactic Instructor
USMC
Quantico , VA
2012.01
- Supervised and directed a team of an average 10-15 Marine Officer's weekly by delivering constructive feedback and one-on-one mentoring
- Provided onsite training
- Worked with students one-on-one to boost skills in weak areas and help grasp new concepts
- Utilized calm and friendly demeanor to increase comfort and alleviate anxiety
- Attended conferences, vendor events and workshops to meet.
Education
Bachelor of Science - Mechanical Engineering Technology, History
05.2021
Avionics Maintenance -
Ferris State University, Technology
Aviation Maintenance School, Uh-1 platform school
05.2021
Skills
- Equipment Assembly
- Technical and Diagnostic Support
- Appropriate Tool Selection
- Hardware Testing
- Material Ordering
- Equipment Maintenance and Repair
- Estimating Abilities
- Troubleshooting and Diagnostics
- Taking Precise Measurements
- Worksite Preparation
- Construction Knowledge
- Following Safety Practices
- Maintenance & Repair
- Critical Thinking
- Computer Skills
- Supervision & Leadership
- Problem Resolution
- Microsoft Office
- Team Management
- Customer Service
- Training & Development
Timeline
Service Engineer
Michigan Engineered Comfort Corp.
2021.05 - 2023.03
Customer Service Sales Associate
Big Lots
2020.01 - 2021.05
Weapons/Tactic Instructor
USMC
2012.01
Maintenance Control Supervisor
USMC
2009.01 - 2012.01
Avionics Worker Center Supervisor
USMC
2007.01 - 2009.01
Integrated Avionics Technician
USMC
2003.01 - 2007.01
Bachelor of Science - Mechanical Engineering Technology, History
Avionics Maintenance -
Ferris State University, Technology
Aviation Maintenance School, Uh-1 platform school
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