Adam Laughlin
Fort Worth,TX
Summary
Hardworking employee enthusiastic about learning the theatrical touring industry inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Lead Patron Services Representative
Performing Arts Fort Worth
11.2021 - Current
- Assist with customer relations and resolve complex and difficult inquires in person or via phone or email
- Work with the box office and front of house to reconcile on site concerns during performances at the Bass Performance Hall
- Function as a member of the marketing team to roll out Broadway and Popular Entertainment series
- Engage in database management in Tessitura by updating patron information and processing transactions
- Familiar with the economics of touring for live entertainment.
Administrative Assistant
Tritrax Rehabilitation
06.2020 - 11.2021
- Greeted and welcomed visitors for meetings
- Maintained and filed patient charts and relevant documents
- Collaborated with senior management on efficient practices for updating patient charts
- Engaged in general office duties such as answering phones, emails and processing mail.
Animation/Voiceover Intern
DDO Artist Agency
02.2020 - 05.2020
- Responsible for maintaining talent's daily schedule and personal information in InEntertainment
- Created casting specs for talent to use during auditions
- Managed and edited talent's demo reels for internal and external use, housed in Google Drive
- Researched upcoming projects and talent for bookings
- Provided administrative support to the Head of Voiceover and associate talent agents.
Series Casting Intern
CBS Network
09.2019 - 12.2019
- Provided administrative support to Senior VP of Casting, VP of Casting and Casting Director
- Assisted in creating daily casting schedules for a diverse slate of talent
- Gathered and organized headshots, resumes and sides from Breakdown Express
- Provided phone coverage for casting executives with the utmost discretion
- Set up and maintained conference rooms and audition rooms; utilized video cameras to record auditions and digitally organized them
- Researched relevant actors for talent lists and provided relevant information through daily trade publications coverage.
Education
Bachelor of Business Administration - Arts and Entertainment Management
Pace University
New York, NY05.2021
Skills
- Microsoft Office
- Google Suite
- Tessitura (Ticketing side)
- InEntertainment
- Breakdown Express
Special Interests
- Musical theatre
- Baking
- Sparkling wine
- NYT Games
Timeline
Lead Patron Services Representative
Performing Arts Fort Worth
11.2021 - Current
Administrative Assistant
Tritrax Rehabilitation
06.2020 - 11.2021
Animation/Voiceover Intern
DDO Artist Agency
02.2020 - 05.2020
Series Casting Intern
CBS Network
09.2019 - 12.2019
Bachelor of Business Administration - Arts and Entertainment Management
Pace University
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