Detail-oriented marketing professional with strong customer service skills. Experienced in managing social media campaigns, drafting marketing materials, and optimizing email marketing workflows. Committed to enhancing customer engagement and satisfaction through creative problem-solving.
Overview
3
3
years of professional experience
Work History
Marketing Assistant
TCR Inc.
Nekoosa
03.2025 - Current
Assisted in drafting marketing materials for various campaigns.
Maintained and updated the marketing database for accurate information.
Collaborated with team members to brainstorm creative ideas for promotions.
Monitored competitor activities to inform marketing strategies.
Assisted with the development and implementation of marketing campaigns.
Managed and executed social media strategy, coordinating posting, and engagement efforts.
Updated web pages and social media profiles to reflect proactive strategies and engage customers.
Optimized and prepared content to produce digital and printed collateral.
Managed email campaigns by creating automated workflows and writing compelling copy for newsletters.
Guest Service Coworker
Kwik Trip
La Crosse
12.2023 - Current
Completed day-to-day duties accurately and efficiently.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Prioritized and organized tasks to efficiently accomplish service goals.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Assisted with customer requests and answered questions to improve satisfaction.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Exceeded customer satisfaction by finding creative solutions to problems.
Assistant Photographer
Moises Segovia Photography
Nekoosa
03.2022 - 09.2024
Assisted lead photographer in capturing high-quality images during various events.
Collaborated with clients to understand their vision and preferences for photo shoots.
Managed and organized photography equipment for optimal efficiency before assignments.
Edited and retouched photographs using industry-standard software tools for final presentation.
Coordinated with team members to ensure smooth workflow during busy shooting days.
Maintained a professional demeanor while interacting with clients and subjects on-site.
Researched and proposed new photography techniques and styles to improve creative output.
Photographed special events, parties, and portraits.
Utilized filters, edits, and after-effects to enhance photos.
Cropped, manipulated, and performed color balance for final images.