Adam Lindsay

The Field Operations Manager is responsible for aligning with the financial strategy of the business, building a team to accomplish the financial mission, as well as leading and overseeing the processes to execute the business.

Oversaw and directed the work of all Field Operations personnel, monitoring their performance and providing corrective action when needed.
Responsibilities:

• Recruiting and interviewing
• Ensuring the highest quality of service.
• Oversaw subcontractor performance for daily project operations.
• Ensured subcontractors were qualified and reliable
• Implemented effective staffing plans for subcontractor labor
• Providing comprehensive training to subcontractors on various product lines
• Active participation in Vendor Management reviews
• Ensured timely submission of RFP projects to subcontractors for pricing
• Ensured accurate and up-to-date record keeping of RFPs
• Review and ensured cost-effective pricing from subcontractor for utilization on projects
• Submitted Subcontractor POs efficiently
• Ensured timely issuance of surveys
• Skilled in effectively using the iPad and project management programs to track and maintain goals.
• Highly skilled in creating Autodesk Build Projects, ensuring accurate folder organization, plans, documents relevant information and daily updates
• Ensured comprehensive review of projects prior to and following completion and closed in a timely manner
• Facilitated effective communication and collaboration among designers, PM's, workplace consultants, and clients.
• Ensured all installation personnel are up-to-date on new product developments
• Review and authorize the pricing for project installations and subcontractors
• Ensure optimal performance of subcontractors through regular site visits
• Managed and approved time sheets efficiently
• Maintained installation master schedule
• Demonstrated a strong work ethic by consistently meeting deadlines and going above and beyond to complete tasks efficiently

Successful Achievements:

• Managed large scale project for Brown & Brown Insurance HQ in Daytona Beach FL and national branch installations.
• Oversaw the management and maintenance of the installation account for VyStar Credit Union in NE Florida.
• Coordinated and managed nationwide installations for Halff Engineering, both small and large scale.
• Successfully coordinated and managed installations for Fidelity National Financial nationwide branches

Field Services Representative-(Project Manager)

• Serving as the single point of contact between ELEMENTS, sub-contract partners, architectural and general contract teams, and customers while keeping the financial health and reputation of ELEMENTS top of mind.
• Planned, coordinated and oversaw all tasks, critical dates, client and third party interface and relations to ensure performance quality, customer satisfaction, budget adherence and project administration for each project.
• Review installation/service requirements and drawing/specification information to understand the complete scope of services requested in order to obtain labor quotes for each project.
• Oversee pre-site verification of project delivery requirements such as delivery hours, dock access, elevator access, security procedures, critical dimensions, electrical infrastructure, J-box placement, and outlet locations. Assisting priority services to determine if the punch Is billable to the manufacturer, GC or ELEMENTS
• Manage all final project close-out requirements, including client sign-offs and confirm project completion to ensure all invoicing is timely and accurate

Highlights of my position include:

• Led a large-scale project valued at $7.5 Million.
• Managed installation of 2,000 workstations for a large healthcare company, overseeing all phases from conception to completion.
• Managed logistics and coordinated with manufacturers, facilities, general and subcontractors, purchasing and IT.
• Provided daily progress reports, tracked any issues and ensured all workstations met and exceed expected deadlines for go live, resulting in additional new business
• Chosen for project turnarounds leveraging proven track record, expertise, and experience.
• Established strong client relationships, utilizing effective communication techniques and gaining insight into important concerns and desired outcomes.
• Resolved onsite issues to bring the project up to standards and maintain long-term customer satisfaction.

• Managed accounts for Jefferson County Public Schools and Adams12 Five Star Schools.
• Exceed goals of $765,000 in 2012 to $1.9M in 2014 and $2.2M in 2015.
• Provided creative and innovative solutions to meet client/account needs.
• Proposing solutions that meet clients functional, aesthetic and budgetary requirements through collaboration with OL designers.
• Fostered strong rapport with OL and HON representative, ensuring contract renewal for 2015-2016 Hon educational program, leading to retention of school accounts.
• Established Strong Sales Skills with providing solutions to clientele needs

• Efficiently reviewed to assure all product is completed for delivery
• Managed projects in the field
• Supervised Installation Team
• Assured all project documents were completed and received in a timely manner
• Reviewed product specifications prior to installation to determine any additional requirements or modifications needed.
• Assisted with training new staff on proper techniques for installing products correctly.
• Provided supervision and guidance to installation teams onsite.

• Maintained records of all activities related to installations including changes made and problems encountered.
• Provided guidance and assistance to other technicians performing similar duties.
• Evaluated current system configurations for compatibility with new installations or upgrades.