Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Work Availability
Quote
Leadership Experience
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Adam Loechl

Yorkville,IL

Summary

High-Performing District Manager | Results-Driven Retail Leader

Experienced District Manager with a proven track record of driving operational excellence and fostering high-level collaboration to meet and exceed sales targets. Skilled in managing diverse teams, building consensus, and executing strategies that adapt to changing market conditions. Known for revitalizing operations and optimizing performance through effective communication with support center personnel. Enabling smart decision-making and successful product marketing initiatives tailored to unique customer bases. Contributed to the overall improvement of shrink and cost savings within the region by a reduction of 890k in shrink waste and an improvement from 1.86% of sales to 1.24% of sales from shrink waste YOY.

Demonstrated success in increasing sales by 6.7% in FY '23 and 11.7% in FY '24, while driving a 1.1% increase in scripts in FY '23 and 1.7% in FY '24. Adapt to leveraging financial and marketing insights to make strategic purchasing and merchandising decisions. Proactively addresses challenges, optimizes policies, and engages with customers to enhance loyalty and drive sustained growth.

Overview

21
21
years of professional experience

Work History

District Manager of Pharmacy and Retail Operations

Walgreens
04.2023 - Current
  • Supervised 15 locations with 30-40 employees, enforcing high-quality standards of operation.
  • Ensured compliance with company policies and procedures as well as federal/state regulations by conducting regular audits of operational practices at each location within the district.
  • Boosted employee morale by creating a positive work environment that encouraged teamwork, collaboration, and professional growth opportunities. Managing ER cases within the stores, about 2 to 3 per month.
  • Oversaw successful store openings, coordinating logistics, staffing, training, and promotional efforts to ensure smooth transitions for new locations.
  • Achieved consistent revenue growth by identifying new business opportunities and expanding existing client base within the district.
  • Collaborated with senior management on strategic planning initiatives aimed at maximizing profitability while maintaining high standards of quality across the district.

Store Manager

Walgreens
11.2013 - 04.2023
  • Managed inventory control, cash control, and store operations in the amount of 1.9 million in sales.
  • Managed 47 store employees successfully in a fast-paced environment through proactive communication and positive feedback.
  • Completed point-of-sale opening and closing procedures.
  • Maximized sales and minimized shrink through excellent customer service and adherence to standard practices which amounted to 10 to 15% increase in sales year over year.
  • Coached associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.

EXA/ASM (Assistant Store Manager)

Walgreens
03.2009 - 11.2013
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
  • Rotated merchandise and displays to feature new products and promotions.
  • Interviewed, hired and trained staff associates and equipped to comply with company policies and procedures.
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

MGT

Walgreens
05.2006 - 02.2009
  • Monitored and replenished display inventory and restructured according to available stock.
  • Managed aesthetically pleasing displays to showcase company products and increase sales.
  • Enhanced overall store appearance by applying careful consideration to product and display locations.
  • Created interior displays to promote products in alignment with corporate sales objectives.
  • Self-motivated, with strong sense of personal responsibility.
  • Organized store merchandise and stockroom
  • Worked effectively in fast-paced environments.
  • Promoted seasonal products and trends to move stock and prepare for incoming inventory.

Senior Certified Pharmacy Technician

Walgreens
09.2004 - 08.2006
    • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
    • Resolved non-routine issues like third-party billing, computer system and customer service issues.
    • Supervised 6 pharmacy technicians and coordinated day-to-day assignments.
    • Answered patients' questions and troubleshot prescription issues.
    • Maintained proper drug storage procedures, registries, and records for controlled drugs.
    • Reviewed and verified customer information and insurance provider information.
    • Answered incoming phone calls and addressed questions from customers and healthcare providers.

Education

Bachelor of Science - Business Administration And Management

Rasmussen University
Aurora
08.2024

Associate of Science - Business Management

College of DuPage
Glen Ellyn, IL
06.2006

High School Diploma -

Wheaton North High School
Wheaton
06.2003

Skills

  • Sales tracking through KPIs, PowerBI, SAP, and business analytics reporting
  • Multi-unit management overseeing 15 locations and 550 employees
  • Contributing to 203 million in sales with an 11% increase in Fiscal '24, 192 million with a 67% increase in Fiscal '23
  • Contributed to the reduction of shrink waste in the amount of 890k and an improvement from 186% of sales to 124% of sales from shrink waste YOY
  • Multitasking and organization with strategic planning through outlook calendar
  • Employee training/development and onboarding
  • Regional recruiting lead and organizer
  • Human resources oversight
  • Store merchandising/product development and placement
  • Business leadership
  • Performance monitoring and evaluation
  • Procurement
  • Proficient in Excel, Powerpoint, Word, Teams, Outlook

Accomplishments

  • Regional recruiting lead for 600+ stores, Created and implemented new training procedures to develop talent to build an effective talent pipeline, education to peer to peer to effectively support talent and retention.
  • Supported regional Summer intern program end to end through recruitment levers, college job fairs, and marketing. I was in charge of setting up events, training on the onboarding process as well as developing programs for the interns in the region.
  • Improved employee headcount for all critical positions in the region from pharmacists, pharmacy managers, store managers, assistant store managers, and pharmacy technicians.
  • Led YOY improvement in customer satisfaction in my area, as well as rank among the top 5 districts in the region for Net Promoter Score, achieving an impressive 81.6% customer satisfaction rating.

Timeline

District Manager of Pharmacy and Retail Operations

Walgreens
04.2023 - Current

Store Manager

Walgreens
11.2013 - 04.2023

EXA/ASM (Assistant Store Manager)

Walgreens
03.2009 - 11.2013

MGT

Walgreens
05.2006 - 02.2009

Senior Certified Pharmacy Technician

Walgreens
09.2004 - 08.2006

Bachelor of Science - Business Administration And Management

Rasmussen University

Associate of Science - Business Management

College of DuPage

High School Diploma -

Wheaton North High School

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

Far and away the best prize that life offers is the chance to work hard at work worth doing.
Theodore Roosevelt

Leadership Experience

Leadership & Project Management Experience

  • Project Lead
    Coordinated and managed a team for a major system upgrade, ensuring time for project completion and smooth team collaboration.
  • Remodel & Optimization Lead
    Led multiple store remodels, overseeing the optimization of operations and improving store layouts to increase efficiency and customer satisfaction.
  • Lead Coach/Facilitator
    Provided coaching and facilitated training sessions to enhance team performance and development, ensuring successful program implementation as well asfollow-upp on retention and continuous development.
  • Instructor
    Co-instructed professional certification courses, delivering educational content and facilitating knowledge transfer to enhance team expertise.
  • Immunization Program Lead
    Managed and directed immunization initiatives, overseeing program rollout, compliance, and team training to meet public health goals.
  • Inventory Management Lead
    Directed inventory management strategies, optimizing stock levels, reducing waste, and improving resource allocation while implementing strategies to reduce overall cost and waste.
  • Recruitment Lead
    Led district, area, and regional recruitment efforts, implementing strategies to attract and retain top talent while aligning staffing with organizational needs.
  • Adherence/SATR/MTM Champion
    Spearheaded adherence, SATR, and MTM initiatives, driving continuous improvement and ensuring alignment with operational standards and regulatory requirements.
  • Community Engagement Champion

     Actively led community engagement and wellness programs, promoting organizational initiatives and building strong relationships with key stakeholders.



Adam Loechl