Adam Lyons
Huntsville,AL
Summary
Attentive retail professional bring four years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of hat styles and online sales. People- and service-oriented leader with positive attitude and remarkable work ethic.
Overview
16
16
years of professional experience
Work History
Retail Sales Key Holder
BallCorps, Rocket City Trash Pandas
2021.08 - Current
- Maintained clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Collaborated with store management to achieve monthly sales targets and goals.
- Assisted the Online Store with orders through the entire process. Online orders can range from twenty a day to over four hundred over a 72- hour period.
- Efficiently managed the store when the store manager was away for meetings, or on the weekend.
- Help choose products for the next cycle from various vendors.
Sales Associate
BallCorps, Rocket City Trash Pandas
2020.02 - 2021.08
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Census Enumerator
United States Census
2020.08 - 2020.10
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
Self Employed
Self Employed
2017.11 - 2020.02
- Performed tasks to verify capabilities and improve performance of voice recognition on cell phones
- Performed tasks to verify correct phone number or website links of businesses with primary resources if possible
- Complete surveys based around auto races, products not yet released, capabilities of search engine, or related topics
- Created video channel currently with over 800 videos using Sony Movie Studio
Sales Representative
Target
2009.11 - 2017.10
- Prioritized time management along with the importance of the tasks given to me on a daily basis
- Knowledge of selling basic product along with the necessary accessories
- Trained and worked at most areas on the Sales Floor, and Backroom
- Designed and implemented an improved method for Advertising preparation, which when done early would save a couple of hours on the days where we setup the ad
- Recognized as a top five department in sales increase primarily through customer service and maintaining the sales floor
- Emphasized that customers come first by using all resources available to satisfy the needs for each customer
- Trained new employees in a manner to improve the overall performance of the sales floor
- Great Team Hero (Employee of the Month) - March 2011
Seasonal Sales Floor Team Member
Target
2008.11 - 2009.01
- Guest service, and cashier training
- Seasonal position, impressed the managers enough that interview process became a formality
- Almost exclusively worked closing shifts during the holidays which, among other things, involved working as a team to put the store back to company holiday standards
Education
Bachelor of Arts - History/ American Studies
University Of Alabama
Tuscaloosa, AL01.2005
Skills
- Microsoft Office Suite
- Team player
- Creative
- Adaptable
- Detail-oriented
- Reliable
- Excellent work ethic
- Approachable
- Store operations
- Cash handling proficiency
- POS System Operation
- Loss prevention strategies
- Brand representation
- Customer Service Management
- Staff Training and Development
- Task Delegation
Timeline
Retail Sales Key Holder
BallCorps, Rocket City Trash Pandas
2021.08 - Current
Census Enumerator
United States Census
2020.08 - 2020.10
Sales Associate
BallCorps, Rocket City Trash Pandas
2020.02 - 2021.08
Self Employed
Self Employed
2017.11 - 2020.02
Sales Representative
Target
2009.11 - 2017.10
Seasonal Sales Floor Team Member
Target
2008.11 - 2009.01
Bachelor of Arts - History/ American Studies
University Of Alabama
Similar Profiles
Hayden PorterHayden Porter
MANAGER, VIDEO PRODUCTION at ROCKET CITY TRASH PANDASMANAGER, VIDEO PRODUCTION at ROCKET CITY TRASH PANDAS
Parker CushingParker Cushing
Production Staff Member at Rocket City Trash PandasProduction Staff Member at Rocket City Trash Pandas
Leeann FosterLeeann Foster
Production Director at Rocket City BroadcastingProduction Director at Rocket City Broadcasting