Adam Lyons
Huntsville,AL
Summary
Attentive retail professional bring four years of experience in managing highly effective teams and creating atmosphere of teamwork and growth to drive company success. In-depth knowledge of hat styles and online sales. People- and service-oriented leader with positive attitude and remarkable work ethic.
Overview
16
16
years of professional experience
Work History
Retail Sales Key Holder
BallCorps, Rocket City Trash Pandas
08.2021 - Current
- Maintained clean working environment which led to improved health and safety standards for both staff members and customers.
- Handled cash transactions accurately, maintaining a balanced register at the end of each shift.
- Resolved customer complaints professionally, turning negative experiences into positive outcomes.
- Trained new team members on store procedures, policies, and sales techniques for consistent performance.
- Collaborated with store management to achieve monthly sales targets and goals.
- Assisted the Online Store with orders through the entire process. Online orders can range from twenty a day to over four hundred over a 72- hour period.
- Efficiently managed the store when the store manager was away for meetings, or on the weekend.
- Help choose products for the next cycle from various vendors.
Sales Associate
BallCorps, Rocket City Trash Pandas
02.2020 - 08.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Census Enumerator
United States Census
08.2020 - 10.2020
- Visited assigned neighborhoods and knocked on doors to encourage participation in Census.
- Interviewed residents in assigned areas to explain purpose of Census, ask questions and record answers.
- Met with supervisor to review procedures, report issues or concerns and receive instructions.
- Maintained strict confidentiality with sensitive personal information, ensuring compliance with federal regulations.
- Efficiently organized collected data, facilitating timely submission to supervisors for review and analysis.
- Adapted quickly to changing circumstances, including inclement weather and challenging neighborhood conditions during fieldwork.
- Utilized strong communication skills for navigating language barriers and cultural differences among respondents.
- Utilized various technologies, such as handheld devices and mapping software, streamlining enumeration processes and improving overall efficiency.
Self Employed
Self Employed
11.2017 - 02.2020
- Performed tasks to verify capabilities and improve performance of voice recognition on cell phones
- Performed tasks to verify correct phone number or website links of businesses with primary resources if possible
- Complete surveys based around auto races, products not yet released, capabilities of search engine, or related topics
- Created video channel currently with over 800 videos using Sony Movie Studio
Sales Representative
Target
11.2009 - 10.2017
- Prioritized time management along with the importance of the tasks given to me on a daily basis
- Knowledge of selling basic product along with the necessary accessories
- Trained and worked at most areas on the Sales Floor, and Backroom
- Designed and implemented an improved method for Advertising preparation, which when done early would save a couple of hours on the days where we setup the ad
- Recognized as a top five department in sales increase primarily through customer service and maintaining the sales floor
- Emphasized that customers come first by using all resources available to satisfy the needs for each customer
- Trained new employees in a manner to improve the overall performance of the sales floor
- Great Team Hero (Employee of the Month) - March 2011
Seasonal Sales Floor Team Member
Target
11.2008 - 01.2009
- Guest service, and cashier training
- Seasonal position, impressed the managers enough that interview process became a formality
- Almost exclusively worked closing shifts during the holidays which, among other things, involved working as a team to put the store back to company holiday standards
Education
Bachelor of Arts - History/ American Studies
University Of Alabama
Tuscaloosa, AL01.2005
Skills
- Microsoft Office Suite
- Team player
- Creative
- Adaptable
- Detail-oriented
- Reliable
- Excellent work ethic
- Approachable
- Store operations
- Cash handling proficiency
- POS System Operation
- Loss prevention strategies
- Brand representation
- Customer Service Management
- Staff Training and Development
- Task Delegation
Timeline
Retail Sales Key Holder
BallCorps, Rocket City Trash Pandas
08.2021 - Current
Census Enumerator
United States Census
08.2020 - 10.2020
Sales Associate
BallCorps, Rocket City Trash Pandas
02.2020 - 08.2021
Self Employed
Self Employed
11.2017 - 02.2020
Sales Representative
Target
11.2009 - 10.2017
Seasonal Sales Floor Team Member
Target
11.2008 - 01.2009
Bachelor of Arts - History/ American Studies
University Of Alabama
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