Adam Maaele Jr
Los Angeles,CA
Summary
Reliable professional with a background in customer service and pet care. Known for exceptional communication and organizational skills, committed to enhancing client satisfaction and pet health.
Overview
9
9
years of professional experience
Work History
Pet Sitter
Self Employed Services
08.2022 - Current
- Provided compassionate care for various pets, ensuring their well-being and comfort.
- Developed personalized pet care plans tailored to individual needs and preferences.
- Monitored pet health and behavior, promptly addressing any concerns to owners.
- Managed scheduling and logistics for multiple clients, optimizing time and resource use.
- Trained new pet sitters on best practices in animal handling and client communication.
- Implemented safety protocols to ensure secure environments for pets during service.
Guest Advisor LOD
Petco
02.2018 - 08.2022
- Assisted customers in selecting appropriate pet products and services, ensuring satisfaction and loyalty.
- Maintained knowledge of current promotional events and product offerings to enhance customer experience.
- Executed daily inventory management tasks, ensuring accurate stock levels and product availability.
- Provided training to new team members on customer service standards and operational procedures.
- Assisted in overnight load, including pulling freight in, stocking, and making the store aesthetically pleasing.
- Anticipated guests' needs, responded promptly and courteously and acknowledged each guest during busiest of times.
- Organized and stocked merchandise to ensure optimal product availability.
- Monitored inventory levels to assist in replenishment processes.
- Collaborated with team members to maintain store cleanliness and orderliness.
- Utilized inventory management systems for tracking stock levels and locations.
- Trained new employees on stocking procedures and company policies.
- Implemented efficient stocking methods to improve workflow and reduce clutter.
Education
Associate of Science - Sociology
Los Angeles Harbor College
Wilmington, CASkills
- Honest and trustworthy
- Positive attitude
- Punctual and reliable
- Flexible schedule
- Adaptability and dependability
- Customer service
- Cleanliness maintenance
- Client communication
- Regular availability
- Pet care needs
Timeline
Pet Sitter
Self Employed Services
08.2022 - Current
Guest Advisor LOD
Petco
02.2018 - 08.2022
Associate of Science - Sociology
Los Angeles Harbor College