Sarah Maenza
Fort Worth
Summary
Proven leader and effective communicator, adept at fostering teamwork and enhancing care standards at Roanoke Animal Hospital. Skilled in veterinary assistance and critical thinking, I significantly improved kennel efficiency and staff performance. Dependable with a keen attention to detail, I excel in fast-paced environments, ensuring both safety and quality care. I am looking forward to the next step in my career.
Overview
27
27
years of professional experience
Work History
Kennel Technician Supervisor
Roanoke Animal Hospital
01.2011 - Current
- Conducted regular evaluations of kennel technician performance, providing constructive feedback and offering professional development opportunities as needed.
- Enhanced animal care by conducting regular health checks and administering necessary medications.
- Promoted a positive work culture among kennel technicians, fostering teamwork and commitment to the highest standards of care for all animals in our facility.
- Collaborated with the veterinary team to ensure proper medical care for all animals in the facility.
- Provided excellent customer service when interacting with pet owners and potential adopters, addressing concerns and answering questions about animal care.
- Improved kennel efficiency by implementing new cleaning and maintenance protocols.
- Trained new kennel technicians on best practices, ensuring consistent quality of care across the team.
- Cleaned and maintained kennel areas for optimized hygiene, including cages, runs and yards.
- Trained new staff on kennel maintenance, animal care and feeding protocols.
- Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.
Office Manager
Playtime Child Care Center
02.2006 - 01.2009
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Worked front desk checking the children in and out of the center.
- taking daily payments and doing the end of day reports.
- Making meals.
- playing games with the children and doing crafts.
Personal Support Worker
Forest Hill Nursing Home
06.2001 - 09.2002
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Developed trust-based relationships with clients through active listening and empathetic communication skills.
Personal Support Worker
St. Patrick's Nursing Home
04.2001 - 08.2002
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced patient comfort by providing compassionate and attentive personal care.
- Monitored patient health status regularly, reporting any changes to the appropriate medical staff.
- Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Facilitated mobility assistance for patients requiring help with transfers or ambulation.
- Supported meal planning and preparation according to dietary restrictions or preferences of the client.
Café Manager
Tim Hortons
01.1998 - 02.2001
- Filled in for absent employees in any position in cafe, keeping operations efficient even when short-handed.
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
Certificate - Medical Assistant
C.H.C.P
Fort Worth, TX05.2025
Certificate of Technical Studies - Personal Support Worker
Algonquin College
03.2000
Skills
- Supervisory skills
- Veterinary Assistance
- Care Monitoring
- Safety Monitoring
- Honest and Dependable
- Attention to Detail
- First Aid Proficiency
- Dependable and Responsible
- Multitasking
- Critical Thinking
- Self Motivation
Timeline
Kennel Technician Supervisor
Roanoke Animal Hospital
01.2011 - Current
Office Manager
Playtime Child Care Center
02.2006 - 01.2009
Personal Support Worker
Forest Hill Nursing Home
06.2001 - 09.2002
Personal Support Worker
St. Patrick's Nursing Home
04.2001 - 08.2002
Café Manager
Tim Hortons
01.1998 - 02.2001
Certificate - Medical Assistant
C.H.C.P
Certificate of Technical Studies - Personal Support Worker
Algonquin College