Adam Malesiewski
Parma,OH
Summary
Detail-focused Data Analyst with knowledge in data warehousing, process validation and business needs analysis. Proven to understand customer requirements and translate into actionable project plans. Dedicated and hard-working with passion for Big Data.
Overview
4
4
years of professional experience
1
1
Certification
Work History
CSC Analyst
MetLife Legal Plans
10.2022 - Current
- Directly manage 86 Client Service Center Representatives (CSR's) scheduling, performance tracking , data, and service level agreements.
- Independently managed payroll for all temporary employees. This includes hour tracking, threshold management, and contact with their employer.
- Identified trends and patterns in large datasets, leading to actionable insights for business growth.
- Provide reporting for client needs in relation with their service level agreements.
Warehouse Associate
W. W. Grainger, Inc
02.2022 - 08.2022
- Direct inbound and outbound warehouse operations which include operating computerized scanning equipment, packing, sorting, and labeling
- Audit products to ensure shipments are meeting company and customer expectations
- Report daily warehouse operations and tasks to DC Supervisor and Process Manager.
Sales and Marketing Intern
Corporate Technologies Group
01.2021 - 07.2021
- Supported all sales and marketing efforts of the company which included: surveys, inbound and outbound outreach campaigns, social media content and management
- Managed the Corporate Technologies Group database, conducted data entry, and conducted contract management surrounding local business partners
- Assisted with business development matters including material preparation for marketing initiatives.
Personal Caretaker: Quadriplegic Assistant
Disability Community Assistant
03.2020 - 07.2020
- Worked as a caretaker for individuals living with disabilities through the Pennsylvania Participant-Directed Model
- Assisted participants with daily tasks that they cannot perform with their physical disabilities
- Managed medical supply inventories and weekly supply orders.
Education
Bachelor of Business Administration - Business Management Major -
Kent State University
05.2022
Skills
- Tableau Software
- SQL and Databases
- Zendesk Reporting
- Calabrio
- Salesforce
- MS Excel
Significant Coursework
- Principles of Microeconomics
- Business Analytics II
- Advanced Professional Development
- Financial Accounting
Certification
Becoming a Data Analyst - LinkedIn
Artificial Intelligence for Beginners - Microsoft
Timeline
CSC Analyst
MetLife Legal Plans
10.2022 - Current
Warehouse Associate
W. W. Grainger, Inc
02.2022 - 08.2022
Sales and Marketing Intern
Corporate Technologies Group
01.2021 - 07.2021
Personal Caretaker: Quadriplegic Assistant
Disability Community Assistant
03.2020 - 07.2020
Bachelor of Business Administration - Business Management Major -
Kent State University