Adam Malina
Stuart,FL
Summary
Advanced Operations Manager offering over 6 years of experience and proven success in sales management, manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals. Studious in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Operations Manager/Regional Sales Manager
The Budd Group
Raleigh, NC
07.2015 - Current
- I received my RBSM(Registered Building service manager) training in January 2019.
- Experiences and Duties with the Budd Group have included:
- Perform routine inspections using salesforce software to insure that the work is being completed.
- Training and implementation- regular use of excel spreadsheets, Word and power point to enhance training and orientation at all levels.
- Conducted orientations as well as facilitated day 2 and 3 on site training.
- Managed budgets and finances for my accounts.
- Ordering supplies.
- Requesting maintenance work orders from our vendors(Tennant, Karcher, etc...).
- Keeping track of inventory.
- Monitoring employee hours in our timekeeping software.
- Creating employee schedules, routines and work assignments.
- Recruiting, performing job interviews and aid in hiring process.
- Investigate and resolve complaints.
- Assigns work to employees, following material and work requirements.
- Issues supplies and equipment to workers to ensure quality and timely delivery of services.
- Also ordering supplies.
- Facilitate ongoing training requirements for management and employees.
- Sales and educating leads and current customers.
- Devised processes to boost long-term business success and increase profit levels.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Kitchen Trainer
Buffalo Wild Wings
Winston-Salem, NC
03.2013 - 04.2015
- I was a cook and Buffalo Wild Wings trainer.
- I was obligated to work fast and accurately.
- Make orders to guest satisfactory.
- Follow all company expectations.
- Train and incorporate new employees and MIT's (managers in training) Skills and attributes.
- Good at working in a fast paced environment Standard Customer Service.
- Developed and implemented updating training programs for employees
- Trained and mentored new personnel hired to fulfill various roles
TGI Fridays
Winston-Salem, NC
11.2014 - 03.2015
- Made guest feel genuinely care about Working as a team and creating unity among co workers allows for chemistry as a team.
- Training new server as they are hired Pre bussing and side work.
- Work fast and efficiently Attain strong menu knowledge Be a leader Skills and attributes I was on management track so I started out as a server and then moved to the kitchen to get a feel for more aspects of the company.
- Used teaching skills to train new servers.
- Able to use my communication skills to provide extraordinary hospitality.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- It was important to upsell the products to maximize the most out of each guest, while providing exceptional service that makes a guest smile.
- Worked flexible hours; night, weekend, and holiday shifts
- Developed and maintained courteous and effective working relationships
Team Member
Pizza Hut
Clemson, SC
08.2012 - 12.2012
- Responsibilities'/ experience Cooking, cleaning, and all back of house essentials.
- Taking orders, following recipes, making pizzas Preparing orders, expo counter Customer service/ taking orders.
- Developed strong cooperative relationships with coworkers and managers
Education
Masters - Organizational leadership and entreprenurship
Grand Canyon University
Phoenix, AZ 01.2020 - Current
Bachelors of science - Applied Management
Grand Canyon University
Phoenix, AZ 04.2013 - 12.2018
Skills
Project development and life cycle
undefinedAdditional Information
- Willing to relocate to: West, Palm Beach, FL - Stuart, FL - Authorized to work in the US for any employer
RBSM(Registered Building Service Manager
An Essential Industry Certification Program for Building Service Contractor Managers
Timeline
Masters - Organizational leadership and entreprenurship
Grand Canyon University
01.2020 - Current
Operations Manager/Regional Sales Manager
The Budd Group
07.2015 - Current
TGI Fridays
11.2014 - 03.2015
Bachelors of science - Applied Management
Grand Canyon University
04.2013 - 12.2018
Kitchen Trainer
Buffalo Wild Wings
03.2013 - 04.2015
Team Member
Pizza Hut
08.2012 - 12.2012
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