Adam Malina
Stuart,FL
Summary
Advanced Operations Manager offering over 6 years of experience and proven success in sales management, manufacturing and production, quality assurance and leadership. Highly skilled in streamlining operations and improving throughput through continuous process improvement and cross-functional collaboration. Accomplished in building high-performing teams and inspiring staff to achieve goals. Studious in business and operations management. Analytical problem solver and critical thinker with remarkable decision-making and multi-tasking abilities.
Overview
9
9
years of professional experience
8
8
years of post-secondary education
Work History
Operations Manager/Regional Sales Manager
The Budd Group
Raleigh, NC
07.2015 - Current
- I received my RBSM(Registered Building service manager) training in January 2019.
- Experiences and Duties with the Budd Group have included:
- Perform routine inspections using salesforce software to insure that the work is being completed.
- Training and implementation- regular use of excel spreadsheets, Word and power point to enhance training and orientation at all levels.
- Conducted orientations as well as facilitated day 2 and 3 on site training.
- Managed budgets and finances for my accounts.
- Ordering supplies.
- Requesting maintenance work orders from our vendors(Tennant, Karcher, etc...).
- Keeping track of inventory.
- Monitoring employee hours in our timekeeping software.
- Creating employee schedules, routines and work assignments.
- Recruiting, performing job interviews and aid in hiring process.
- Investigate and resolve complaints.
- Assigns work to employees, following material and work requirements.
- Issues supplies and equipment to workers to ensure quality and timely delivery of services.
- Also ordering supplies.
- Facilitate ongoing training requirements for management and employees.
- Sales and educating leads and current customers.
- Devised processes to boost long-term business success and increase profit levels.
- Collaborated with process owners to refine procedures, devise best practices and correct quality audit findings.
- Developed and rolled out new policies designed to bolster productivity and reduce overall costs.
- Delegated daily tasks to employees, streamlining daily progress and efficiency.
- Boosted team member productivity by enhancing performance monitoring and instituting motivational approaches.
Kitchen Trainer
Buffalo Wild Wings
Winston-Salem, NC
03.2013 - 04.2015
- I was a cook and Buffalo Wild Wings trainer.
- I was obligated to work fast and accurately.
- Make orders to guest satisfactory.
- Follow all company expectations.
- Train and incorporate new employees and MIT's (managers in training) Skills and attributes.
- Good at working in a fast paced environment Standard Customer Service.
- Developed and implemented updating training programs for employees
- Trained and mentored new personnel hired to fulfill various roles
TGI Fridays
Winston-Salem, NC
11.2014 - 03.2015
- Made guest feel genuinely care about Working as a team and creating unity among co workers allows for chemistry as a team.
- Training new server as they are hired Pre bussing and side work.
- Work fast and efficiently Attain strong menu knowledge Be a leader Skills and attributes I was on management track so I started out as a server and then moved to the kitchen to get a feel for more aspects of the company.
- Used teaching skills to train new servers.
- Able to use my communication skills to provide extraordinary hospitality.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment
- It was important to upsell the products to maximize the most out of each guest, while providing exceptional service that makes a guest smile.
- Worked flexible hours; night, weekend, and holiday shifts
- Developed and maintained courteous and effective working relationships
Team Member
Pizza Hut
Clemson, SC
08.2012 - 12.2012
- Responsibilities'/ experience Cooking, cleaning, and all back of house essentials.
- Taking orders, following recipes, making pizzas Preparing orders, expo counter Customer service/ taking orders.
- Developed strong cooperative relationships with coworkers and managers
Education
Masters - Organizational leadership and entreprenurship
Grand Canyon University
Phoenix, AZ 01.2020 - Current
Bachelors of science - Applied Management
Grand Canyon University
Phoenix, AZ 04.2013 - 12.2018
Skills
Project development and life cycle
Cost reduction strategies
Work flow planning
Sales background
Natural leader
Operations management
Procurement and sales
Customer relations specialist
Startups and turnarounds background
Staff Management
Employee relations and conflict resolution
Business Development
Business administration
Human resources
Additional Information
- Willing to relocate to: West, Palm Beach, FL - Stuart, FL - Authorized to work in the US for any employer
RBSM(Registered Building Service Manager
An Essential Industry Certification Program for Building Service Contractor Managers
Timeline
Masters - Organizational leadership and entreprenurship
Grand Canyon University
01.2020 - Current
Operations Manager/Regional Sales Manager
The Budd Group
07.2015 - Current
TGI Fridays
11.2014 - 03.2015
Bachelors of science - Applied Management
Grand Canyon University
04.2013 - 12.2018
Kitchen Trainer
Buffalo Wild Wings
03.2013 - 04.2015
Team Member
Pizza Hut
08.2012 - 12.2012