Adam Marker
Washougal,WA
Summary
Proven leader in the hospitality industry, adept at enhancing customer experiences and sales at prestigious establishments. Looking to transition from selling restaurant's products to diners to helping restaurants and other food purveyors to find the best products for those diners.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Server Manager
Feast at 316
04.2018 - 08.2024
Oversaw operations at a prestigious Camas, WA steakhouse.
Led team of eight.
Functioned as wine steward and conducted wine training sessions.
Instructed staff on maintaining exceptional food and beverage service quality.
Executed closing manager responsibilities in absence of General Manager.
Crafted unique Limoncello, Grapefruitcello, and Orangecello liqueurs from personal recipes.
Server
St. Elmo Steakhouse
04.2010 - 01.2018
Server at iconic 122 year old James Beard Award winning steakhouse.
Ranked among the top in performance metrics out of 40 servers.
Recorded the fewest number of errors per hours worked on the entire service staff.
Server Trainer
Oceanaire Seafood Room
02.2004 - 04.2010
Ensured customer satisfaction at a prestigious seafood dining establishment.
Quickly mastered and articulated menu changes daily.
Ranked consistently among top in sales out of 25 staff members.
Facilitated employee education during expansion to Atlanta, Philadelphia, Charlotte, Denver, Houston and Miami.
Server
Tavola Di Tosa
02.2000 - 01.2004
Led team of 10 servers at award-winning authentic Italian restaurant.
Enhanced sales of an eclectic menu and exclusive wines.
Recognized by Neil Charles of Nuvo Newsweekly as Indianapolis' top server.
Education
Bachelor of Arts - Telecommunications
Indiana University-Purdue University Indianapolis
Indianapolis, IN05-1995
Skills
Adept at quickly assimilating product information and being able to speak intelligently about them to customers
Skilled at being able to read my customers and know what sales approach is best suited for their needs
Certification
Oregon OLCC permit
Washington State MAST permit
Gallo Wine Academy Certified Specialist of Wine (CSW) Level I & II
Two time ROSE Award nominee (Recognition of Service Excellence)
Timeline
Server Manager
Feast at 316
04.2018 - 08.2024
Server
St. Elmo Steakhouse
04.2010 - 01.2018
Server Trainer
Oceanaire Seafood Room
02.2004 - 04.2010
Server
Tavola Di Tosa
02.2000 - 01.2004
Bachelor of Arts - Telecommunications
Indiana University-Purdue University Indianapolis