Results-driven Sales Manager known for exceptional productivity and efficient task completion. Specialize in strategic sales methodology, customer relationship management, and sales performance. Excel in negotiation, communication, coaching, and leadership, utilizing these soft skills to drive team success and exceed sales goals.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Manager
Brothers Services Company
Hampstead, MD
04.2022 - Current
Oversaw a team of 15 to 20 Sales Consultants, enhancing team performance.
Coached, developed and motivated team to achieve revenue and KPI goals.
Developed and implemented "The Brothers Way Sales Process" to standardize sales approach.
Recruited and trained new hires, ensuring readiness for new opportunity.
Conducted ongoing training sessions for existing sales representatives to boost skills.
Facilitated weekly sales meetings to drive strategy and align team objectives.
Led daily team huddles to foster communication and address challenges.
Completed 3 to 5 field rides with consultants weekly for hands-on support.
Ensured CRM compliance and managed customer follow-up processes effectively.
Conducted pre- and post-appointment calls to enhance client engagement.
Helped to execute home shows for effective lead generation.
Field Sales Manager
Brothers Services Company
Hampstead, MD
01.2021 - 08.2022
Coached up to five sales representatives to enhance skills and performance.
Conducted weekly field rides with each representative for hands-on training.
Facilitated daily huddles to promote team communication and strategy alignment.
Delivered weekly classroom training sessions to improve product knowledge and sales techniques.
Ensured compliance with CRM systems to maintain accurate sales records.
Exterior Sales Consultant
Brothers Services Company
Hampstead, MD
08.2016 - 01.2021
Met with two to three new leads daily.
Conducted inspections and measurements for roofing, siding, windows, doors, masonry, and insulation.
Accurately priced jobs based on detailed assessments of client needs.
Developed tailored proposals addressing specific project requirements.
Presented proposals and executed sales strategies to secure contracts.
Followed up with customers to ensure satisfaction and encourage repeat business.
Performed job site visits to oversee project progress and quality assurance.
Participated in home shows to enhance lead generation efforts.
Achieved 33% close rate, driving significant sales growth.
Generated up tp $1.5 million in sales volume annually through strategic client engagement.
Senior Sales Representative
Nu Look Home Design Inc.
Glen Burnie, MD
05.2014 - 07.2016
Met with three to four new leads daily through.
Conducted thorough inspections and measurements of roofing, windows, doors, siding, and gutters.
Designed and priced customized replacement solutions based on client need and requested specifications.
Achieved 40% close rate on submitted proposals, significantly boosting revenue.
Generated up $1.5 million in total revenue annually.
Participated in home shows to enhance lead generation efforts.
Marketing Manager
Nu Look Home Design
Glen Burnie, MD
11.2013 - 05.2014
Managed team of five to ten canvassers, generating 75%-85% of company leads.
Identified and assigned key areas for effective canvassing.
Hired and trained new canvassers to enhance team performance.
Set up and conducted home show events to engage potential clients.
Education
High School Diploma -
Liberty High School
Eldersburg, MD
06-2000
Skills
Customer relationship management
Team leadership
CRM systems management
Sales coaching and training
Sales methodology design and implementation
Recruiting
Lead generation
Performance coaching
Sales closing techniques
Accomplishments
Certified Contractors Network Sales Manager of the Year 2023