Years of customer service experience
Adam Matthews
Santa rosa,California
Summary
Professional with experience in clerical and customer service roles, specializing in customer support. Known for strong team collaboration, adaptability, and achieving results. Reliable, flexible, and skilled in communication and problem-solving, always ready to meet changing needs. Prepared to bring organizational and multitasking skills to ensure smooth operations and stellar service.
Overview
15
15
Work History
Multi Purpose Clerk/front End Manager/ Meat Clerk
Safeway
03.2023 - 02.2025
- Enhanced customer satisfaction by providing efficient and friendly service at the checkout counter.
- Elevated overall workflow efficiency via consistent communication between coworkers during all phases of task execution.
- Expedited shipment unloading processes by utilizing equipment safely while adhering to company guidelines.
- Streamlined order processing by organizing incoming shipments for easier searchability.
Waiter
Marys Pizza Shack
01.2021 - 02.2022
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Baccus
Double Tree Hotel By Hilton
01.2017 - 05.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
College of redwoods
05.2009
High School Diploma -
Mendocino high
06.2005
Skills
- Customer service
- Point of sale
- Order processing
- Problem solving
- Attention to detail
- Communication
- Conflict avoidance
- Teamwork
Timeline
Multi Purpose Clerk/front End Manager/ Meat Clerk
Safeway
03.2023 - 02.2025
Waiter
Marys Pizza Shack
01.2021 - 02.2022
Baccus
Double Tree Hotel By Hilton
01.2017 - 05.2019
College of redwoods
High School Diploma -
Mendocino high
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