Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Languages
References
Timeline
Generic

Adam McClain

East Orange,NJ

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Leader

TransCore
Union, NJ
04.2024 - Current
  • Conducted frequent assessments to deliver detailed feedback.
  • Established clear team goals aligned with company objectives, tracking progress regularly.
  • Created training materials and conducted group trainings on new processes or procedures.
  • Analyzed data from various sources to identify areas of improvement in the department's operations.
  • Maintained open lines of communication with senior management, reporting team progress and challenges.
  • Delegated daily tasks to team members to optimize group productivity.

Security Officer Supervisor

Dave and busters
Woodbridge, NJ
10.2022 - 11.2023
  • Maintained accurate logs of all security related activities.
  • Reviewed guest identification and employee credentials to authorize entry onto premises.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Checked for safety hazards and took corrective action when necessary.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Monitored and logged key and key card issuance.

Assistant Store Manager

7-Eleven
Woodbridge, NJ
10.2022 - 01.2023
  • Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Provided training to new employees on company policies and procedures.
  • Maintained inventory by checking merchandise to determine levels.

Lead Warehouse Associate

Amazon Fulfillment Center
Carteret, NJ
01.2017 - 05.2020
  • Ensured compliance with safety regulations and company policies in the warehouse.
  • Packed and unpacked items, checking breakables before stocking on shelves.
  • Placed products on conveyors for final wrapping and shipment.
  • Coordinated with vendors regarding product availability and delivery schedules.
  • Analyzed current processes for potential areas of improvement related to efficiency or cost savings.
  • Received and counted stock items, recording data manually or on computer for inventory purposes.
  • Used computer and company software to enter shipment and inventory records.
  • Maintained inventory records with timely updates.
  • Implemented process improvements to increase productivity in the warehouse environment.

Senior Game Advisor

GameStop
Newark, NJ
10.2016 - 03.2017
  • Managed daily operations including opening and closing procedures, cash handling, restocking inventory.
  • Demonstrated strong communication skills while interacting with customers in person or via phone calls.
  • Engaged store guests to determine gaming needs, direct towards appropriate department and provide information about game content, technology and pricing.
  • Met delivery drivers to receive merchandise shipments and assist with unloading and adding new arrivals to inventory database.
  • Assisted store managers in supervising professionals and overseeing daily operations to maintain productive work environment.
  • Counted money in registers after final shifts and reported on daily earnings to managers.
  • Trained new employees on customer service policies and procedures.

Supervisor

Dispatch's Moving
Hillside, NJ
06.2014 - 02.2016
  • Initiated rollout of new enterprise software solution for sales reporting.
  • Partnered successfully with departments, clients to produce positive outcome.
  • Strengthened company's business by leading implementation of project.
  • Trained, coached and mentored staff to ensure smooth adoption of new program.
  • Worked directly with departments, clients, management to achieve result.

Education

Some College (No Degree) - Communications

William Paterson University of New Jersey
Wayne, NJ

Skills

  • Team management
  • Goal setting
  • Communication skills
  • Conflict resolution
  • Teamwork and collaboration
  • Decision-making
  • Staff training
  • Self motivation
  • Problem-solving abilities
  • Staff education and training
  • Team motivation
  • Multitasking capacity
  • Feedback delivery
  • Complex Problem-solving
  • Influencing skills

Certification

Forklift Certification

Solar Engineering

Languages

Arabic, Expert

Personal Information

  • Willing To Relocate: Anywhere
  • Authorized To Work: US for any employer

Languages

Arabic
Professional

References

References available upon request.

Timeline

Team Leader

TransCore
04.2024 - Current

Security Officer Supervisor

Dave and busters
10.2022 - 11.2023

Assistant Store Manager

7-Eleven
10.2022 - 01.2023

Lead Warehouse Associate

Amazon Fulfillment Center
01.2017 - 05.2020

Senior Game Advisor

GameStop
10.2016 - 03.2017

Supervisor

Dispatch's Moving
06.2014 - 02.2016

Some College (No Degree) - Communications

William Paterson University of New Jersey

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