Adam McGee

• All aspects of property maintenance from lawn care, tree/bush/shrub trimming, snow removal, electrical repairs, new/old electrical installations, plumbing repairs, carpentry, painting, residential/commercial cleaning and other handyman services.
• Developed and implemented innovative solutions to enhance operational efficiency.
• Managed daily business operations, ensuring consistency in service delivery.
• Trained and mentored staff on best practices for customer engagement.
• Analyzed market trends to identify growth opportunities and refine service offerings.
• Managed day-to-day business operations.
• Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
• Increased customer satisfaction by providing high-quality services and timely communication.
• Kept all building areas and equipment functional and well-organized to promote business performance.
• Assessed income and expenses and adapted plans to improve profit levels.

• Worked in the field hands on from 1997-2013.
• Specialized in sales service and installation of Generac Generators.
• Head of sales from 2014-2020
• Supervised a team of electricians, providing mentorship and fostering skill development.
• Developed and implemented strategic business plans to enhance service offerings and market reach.
• Established client relationships through proactive communication and exceptional service delivery.
• Managed daily operations, ensuring efficient project completion and adherence to safety standards.
• Oversaw financial management, including budgeting, forecasting, and expense tracking for profitability.
• Coordinated with suppliers to negotiate contracts, ensuring quality materials at competitive prices.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Consulted with customers to assess needs and propose optimal solutions.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
• Implemented marketing strategies to increase brand awareness and attract new customers.
• Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
• Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
• Established foundational processes for business operations.
• Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
• Organized and attended trade shows and special events to showcase products, network with other businesses and attract new customers.
• Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
• Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
• Monitored market conditions to set accurate product pricing and take advantage of emerging trends.
• Ensured regulatory compliance by staying abreast of industry-related changes and implementing necessary policies or procedures as needed.
• Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
• Generated revenues yearly and effectively capitalized on industry growth.
• Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
• Expanded business into new markets, cond
• Elevated brand awareness with targeted marketing campaigns, leveraging social media and digital platforms.
• Led negotiations for major contracts, securing favorable terms that significantly reduced costs.
• Interacted well with customers to build connections and nurture relationships.
• Managed purchasing, sales, marketing and customer account operations efficiently.

Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.