Adam Mchugh
Knoxville,PA
Summary
Electronics professional with clear knowledge of principles and theories of electronics, mathematics and circuitry applicable to diverse real-world problems. Skilled in troubleshooting, diagnostics and failure analysis. Breaks down technical data and develops proactive, successful solutions to maintain operational production and safety. Work well with design and production teams to strengthen electrical machinery, controls and circuitry development plans. Experienced in real-world, on-site conditions and laboratory environments. Good organizational, analytical and documentation skills. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
1
1
Certification
Work History
25U Signal Support Systems Specialist
Pennsylvania Army National Guard
Wellsboro, PA
03.2024 - Current
- Troubleshot, repaired, and maintained communication systems such as radios, telephones, and computers.
- Performed preventive maintenance checks on communications equipment.
- Maintained inventory of all equipment associated with the signal support system.
- Conducted tests on communications systems to evaluate performance and reliability.
- Repaired faulty components in communication devices using specialized tools and test equipment.
19k Armor Crewman
Pennsylvania Army National Guard
Wellsboro, PA
05.2014 - 03.2024
- Maintained a safe and clean work environment by sweeping, mopping, and disposing of waste materials.
- Maintained updated knowledge through continuing education and advanced training.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Troubleshot, repaired, and maintained communication systems such as radios, telephones, and computers.
- Performed preventive maintenance checks on communications equipment.
- Maintained inventory of all equipment associated with the signal support system.
- Coordinated with supply personnel for the receipt of spare parts for repairs to armor vehicles.
- Conducted basic troubleshooting techniques to identify mechanical problems in armor vehicles.
- Checked fluid levels in tanks and other combat vehicles prior to use.
- Cleaned weapons systems attached to armored fighting vehicles.
- Supervised armament teams during live-fire exercises while ensuring safety protocols were followed at all times.
- Instructed new recruits on proper handling of tank rounds during battle scenarios.
- Organized materials needed for field repairs of armor units in remote locations.
- Received orders from higher command regarding mission objectives and relayed them to the rest of the crew.
- Monitored communications systems between command center and armored fighting vehicle crews during missions.
- Repaired track assemblies on tanks when necessary using specialized tools.
- Ensured that all personal protective equipment was worn by crew members before entering an armored vehicle.
- Conducted routine tests on communications systems installed in armored fighting vehicles.
- Operated and maintained armored vehicles, such as the M1A2 Abrams Main Battle Tank, in a safe and effective manner.
- Inspected and serviced all vehicle components including engines, transmissions, suspension systems, tracks, brakes, steering systems and electrical systems.
- Performed preventive maintenance checks on vehicles to ensure proper operation.
- Loaded ammunition into tanks and other combat vehicles.
- Assisted with loading fuel into tanks and other combat vehicles.
- Communicated effectively with fellow crew members to coordinate operations of the vehicle.
- Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
- Operated targeting and firing systems following superior's orders.
- Relayed information using advanced onboard communications devices.
- Received and implemented combat orders and directed deployment of personnel in offensive, defensive and retrograde operations.
Technician
Wellsboro Rental Center
Mansfield, PA
12.2020 - 01.2023
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
- Tested and calibrated instruments to ensure accuracy and reliability of data.
- Maintained records of repairs, calibrations, and tests performed on equipment.
- Diagnosed problems using test equipment such as multimeters, oscilloscopes, signal generators, power supplies.
- Assembled new systems and sub-systems from drawings and schematics supplied by engineering department.
- Replaced defective components or parts as needed.
- Reviewed technical manuals and other documents related to product operation and maintenance requirements.
- Provided technical support services to customers via phone or email communication.
- Installed software updates on customer machines while providing technical assistance when necessary.
- Operated specialized diagnostic tools used to identify system faults.
- Worked closely with engineering teams to develop solutions for difficult problems encountered during testing activities.
- Responded promptly to emergency service requests from customers in order to prevent further damage or disruption of service.
- Troubleshot systems and equipment and ran tests to make effective recommendations.
- Managed quality control and maintained high level of customer satisfaction.
- Participated in training to maintain technical expertise and proficiency on applicable equipment.
- Troubleshot systems to determine appropriate resolution for reported problems with usage.
- Disassembled and repaired damaged sections and fabricated replacements.
- Operated various diagnostic tools to determine repair plans.
- Adhered to applicable regulations, policies and procedures for health, safety and environmental compliance.
- Adjusted or modified equipment to enhance equipment performance or to respond to customer requests.
- Cleaned, maintained and properly stocked company vehicle to prepare for required duties.
- Used bolts, rivets and screws to fasten parts.
- Managed workflow and productivity of lower-level technicians to keep projects on task.
- Inspected and validated repairs before delivery.
- Maintained test equipment to safety standards to drive process integrity and data validity.
- Utilized hand tools and epoxy to safely splice cables.
- Trained customers on proper operation, maintenance, and safety of newly installed equipment.
- Delivered on-the-job training and development initiatives to new hires and contractors.
- Negotiated with vendors and suppliers to source replacement parts.
- Filled out work orders, repair logs and maintenance plans to document work completed.
- Routinely inspected equipment for preventive and emergency maintenance needs.
- Completed scheduled appointments on time to drive quality service.
- Followed safety guidelines and wore protective gear when using power drills, circular saws and other power tools.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Estimated cost of labor and materials for projects and communicated value to clients.
- Disassembled dysfunctional machinery to perform root cause analysis and repair machine.
- Installed new appliances, wiring and machinery in homes with defective equipment.
- Greased mechanical parts with lubrication to achieve smooth and regular functionality.
Automotive Technician
Jack williams tire and auto
Mountain Top, PA
06.2018 - 11.2020
- Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnosed mechanical problems using specialized computer software and diagnostic tools.
- Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspected vehicle engines and other components to identify potential issues.
- Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
- Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
- Replaced defective parts with new or reconditioned parts following manufacturers' instructions.
- Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.
- Provided accurate estimates of repair times to customers prior to work being performed.
- Assisted in the diagnosis of complex electrical issues using appropriate test equipment.
- Performed drive ability tests on vehicles after repairs were completed.
- Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
- Maintained a clean working environment at all times.
- Demonstrated knowledge of applicable safety procedures while performing repairs.
- Attended technical training courses when available to increase knowledge base.
- Followed established guidelines for troubleshooting and diagnosing various types of automotive systems.
- Communicated effectively with customers about repair progress and costs involved.
- Operated a variety of shop equipment safely and efficiently.
- Adhered strictly to company policies concerning quality control standards.
- Performed minor maintenance services, including gasket replacements, coolant flushes and tune-ups.
- Completed repairs and maintenance to major vehicle models to meet safety specifications.
- Evaluated, repaired and aligned vehicle suspensions.
- Removed, replaced, balanced and rotated new or used tires to maintain on-road safety
- Developed in-depth understanding of automotive systems and components to complete fast and accurate repairs.
- Examined and inspected damaged vehicles, estimating repair costs prior to performing service.
- Kept detailed records of repairs, labor involved and parts used.
- Maintained garage safety protocols to meet regulatory and company expectations.
- Cooperated with other technicians from different disciplines to achieve optimal integration.
- Monitored shop equipment to maintain safe working condition.
- Maintained certifications and completed training on systems and components.
- Inventoried stock, placed orders and verified receipt to keep supplies ready.
- Kept team in compliance with shop and manufacturer specifications for repairs and maintenance services.
- Conducted test drives before and after repair services.
- Completed simple and advanced repairs according to specifications for brakes, exhaust and electrical systems.
Delivery
Lowes Distribution Center
Edwardsville, PA
08.2017 - 06.2018
- Inspected vehicles prior to each shift to ensure they met safety requirements.
- Responded promptly to customer inquiries regarding order status and product availability.
- Ensured timely delivery of products by following established routes and schedules.
- Delivered packages in a safe, efficient manner while adhering to all traffic laws, regulations, policies, and procedures.
- Communicated effectively with dispatch personnel regarding any issues that may arise during routes.
- Reported any problems related to deliveries or customer accounts immediately to supervisor and manager.
- Monitored inventory levels throughout the day and restocked merchandise as needed.
- Recorded proof of delivery information accurately on invoices or other forms provided by company.
- Maintained proper care of company-owned vehicles at all times, including refilling fuel tanks as necessary.
- Performed daily pre-trip inspections of assigned vehicle prior to departure from warehouse.
- Resolved customer complaints in a polite and professional manner.
- Loaded delivery vehicle with goods and ensured items were secure for transport.
- Organized packages according to delivery route and customer preferences.
- Maintained accurate records of deliveries, including signatures from customers upon receipt.
- Assisted in the loading and unloading of items onto delivery truck.
- Provided friendly and professional customer service when delivering goods to customers' homes or businesses.
- Followed safety protocols while driving a commercial vehicle on public roads.
- Transported and safely delivered items to prevent damage or loss.
- Handled merchandise in accordance with product handling standards.
- Navigated routes with relevant map programs and GPS systems.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
- Obeyed traffic laws and follow established traffic and transportation procedures.
- Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
- Delivered rush merchandise on tight schedules to meet customer targets.
- Loaded trucks and safely secured merchandise to prevent damage during transportation.
- Utilized street maps to plan and determine most efficient routes.
- Notified customers of delays to decrease calls to support.
- Inspected vehicle and maintained gas, oil and water levels.
- Reviewed and verified invoices and purchase requests to confirm accuracy.
- Loaded vehicles, balanced loads and secured items against loss or damage during transportation.
- Used GPS navigation to plan routes and rerouted for unexpected delays.
- Used cell phones or tablets to upload time, delivery and shipment information into company website or database.
Counter/Delivery Driver
NAPA Auto Parts - Genuine Parts
Wyoming , PA
03.2016 - 08.2017
- Maintained cleanliness of store by stocking shelves, cleaning displays.
- Operated cash register to process payments accurately and efficiently.
- Handled inventory management responsibilities such as ordering supplies and tracking sales data.
- Processed returns and exchanges according to company policies.
- Provided assistance in other departments when needed.
- Answered customer inquiries regarding products, services, and promotions.
- Monitored stock levels and communicated low-stock issues to supervisor.
- Resolved customer complaints in a professional manner.
- Organized merchandise racks for easy access to items by customers.
- Adhered to all safety regulations while handling hazardous materials.
- Performed opening and closing duties including counting money in register drawer.
- Enforced store policies regarding payment methods, returns and exchanges.
- Cross-trained colleagues on counter operations and procedures.
- Provided support to staff members during peak business hours.
- Processed cash, credit card and gift card payments and returned payment cards, change and receipts to customers.
- Resolved customer issues and concerns quickly to promote better service and keep lines moving.
- Assisted with training of new employees, offering constructive feedback on completion of job tasks.
Education
High School Diploma -
Greater Nanticoke Area Senior High School
Nanticoke, PA08-2008
Certificate - Automotive Mechanics
Wilkes Barre Area Votech
08-2008
Skills
- Hardware Installation
- Signal support systems installation
- Verbal and written communication
- Equipment Operation
Certification
- Forklift certified
Affiliations
- warehouse management
- taking inventory
- fabrication ( machinery, welding)
- well organized
Accomplishments
- BLC (basic leaders course)
- 25U school
- Worked with Philidelphia PD as sceurity force
- Worked with Harrisburg Pa and Pa State police as security force
- Worked with DC PD as security force
- Deployed to poland
References
References available upon request.
Timeline
25U Signal Support Systems Specialist
Pennsylvania Army National Guard
03.2024 - Current
Technician
Wellsboro Rental Center
12.2020 - 01.2023
Automotive Technician
Jack williams tire and auto
06.2018 - 11.2020
Delivery
Lowes Distribution Center
08.2017 - 06.2018
Counter/Delivery Driver
NAPA Auto Parts - Genuine Parts
03.2016 - 08.2017
19k Armor Crewman
Pennsylvania Army National Guard
05.2014 - 03.2024
High School Diploma -
Greater Nanticoke Area Senior High School
Certificate - Automotive Mechanics
Wilkes Barre Area Votech