Adam Mendoza

• GSO Operator
• Process Trainer
• Process Champion
• Stretch Champion
• Starting Sponsor
• Blue Bonnet
• Trained to: Handles, Winding/Trim and Polish, Powder Coat, Controls, Top Load, Leaflets, HLC Mixing.

• GSO Operator

Trained to: Handles, Winding/Trim and Polish, Leaflets.

Department Manager of Garden Center, Seasonal Pad, and Horticulture.

• Built a talented and valuable team of departmental employees through outstanding mentoring, coaching and teaching skills.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Stocked and replenished merchandise according to store merchandising layouts.
• Adhered to all safety procedures and company standards and policies.
• Followed merchandising guidelines to present visually appealing displays.
• Mentored new sales associates to contribute to the store’s positive culture.
• Determined customer needs by asking relevant questions and listening actively to the responses.
• Responded to customer concerns with friendly and knowledgeable service.
• Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
• Actively pursued personal learning and development opportunities.

MET Supervisor/Associate

• Safety Captain-Led team to over one year without OSHA recordable incident.
• New Associate Coach-Trained new associates in general service, project execution and computer systems including hand held devices.
• Lift Truck Trainer- Performed check rides with new equipment operators and tested for all safety procedures.
• Lift Truck Operator- Certified on all lift equipment and utilized on a daily basis as needed.
• Project Specialist- Performed vender resets for new product introduction, build and stage new displays. Part of a travelling team for holiday and spring resets.
• General Service- Verify planogram integrity, cleanliness of the bay, focused on down stocking and front facing as well as product decontamination.

Measure Technician

• Utilized computer aided drafting program to create and measure floor plans.
• Planned out daily routes- Received jobs from home office and planned route for maximum efficiency.
• Contacted customer with time of arrival- Would contact customers in morning with a two hour window of my arrival as well as a follow up call when I was on my way to their appointment.
• Executed daily measures and submitted to home office for calculations and estimate.
• Assisted customers wanting custom flooring layouts- Would tape areas off for various custom flooring designs.
• Trained new measure technicians- Would train new technicians on the computer program utilized as well daily route planning and time management in the field.

Automotive Service Advisor

• Assisted customers with all of their automotive needs- Would greet customers and obtain all necessary information for technician to accurately diagnose vehicle problem.
• Worked with technician to verify recommended repairs and build an accurate estimate for review with customer.
• Contacted fleet and warranty companies for repair authorization.