Experienced and reliable Team Manager with successful history leading and motivating staff members to exceed goals. Offers excellent communication and organizational skills. Adept at resolving conflicts and addressing emerging issues.
Hi, I’m
ADAM MEZA
Nampa,ID
Summary
Overview
9
years of professional experience
1
Certification
Work History
Trinity Energy Healing
Janitorial Lead
07.2023 - Current
Job overview
- Improved facility cleanliness by developing and implementing effective janitorial procedures.
- Increased customer satisfaction with consistently thorough attention to detail in all assigned areas.
- Kept up-to-date on best practices for office cleaning techniques and products through continued research and professional development.
- Participated in ongoing professional development opportunities to stay current on best practices in office cleaning and sanitization, applying new knowledge as appropriate to improve overall service quality.
- Performed deep cleaning tasks on a quarterly basis to maintain optimal facility cleanliness.
- Led training in sanitation and cleaning practices.
Rent-A-Center-Boise, ID
Assistant Store Manager
06.2022 - 06.2023
Job overview
- Credit and Collections: Positively impact growth and revenue through communicating with customers and collecting on accounts on a daily basis
- Customer Service: Provide friendly, top-notch customer experiences through 'white glove' service with a servant's heart in our stores and in customer's homes
- Deliveries & Pickups: Display a winning spirit through safe and compliant loading/unloading and installation of products, while following all handling and transportation procedures
- Merchandising: Maintain an inviting store with organized product and cleanliness with both customers and fellow coworkers in mind
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies
- Supervised day-to-day operations to meet performance, quality and service expectations
- I was the Credit Manager for the Caldwell, ID Store as well.
Done Rite Tree Co-Kuna, ID
Grounds Crew Leader
04.2021 - 06.2022
Job overview
- I collect Brush for the tree climbers while they trim or cut trees down
- I take the brush I collect and send them in a chipper which loads into a chip truck
- I drive a medium truck with a chipper towed behind it.
- Trained employees in time management and proper ways to complete job duties.
- Maintained a safe working environment by enforcing strict adherence to safety guidelines and promptly addressing potential hazards.
- Instructed crew members in safe work practices and methods to reduce work-related injuries.
State Fire DC Specialties-Meridian, ID
Fire Sprinkler Installer
03.2020 - 04.2021
Job overview
- Planned pipe system layout, installation and repair according to specifications
- Interpreted blueprints to determine locations, quantities, and sizes of materials required
- Joined sprinkler piping using threaded, grooved and cemented joint methods
- Appropriately fitted pipes by identifying dimensions, sizes, and shapes needed to replace faulty pipes
- Selected type and size of fire sprinkler system materials according to job specifications
- Cut and drilled holes in walls to permit passage of pipes
- Measured, threaded, and cut materials to correct angles
- Assisted in planning fire sprinkler installation and learned to avoid obstructions and activities of other construction workers.
Fast Glass Inc-Nampa, ID
Window Installer
09.2019 - 03.2020
Job overview
- Applied industry best practices and company quality standards to deliver efficient, timely and quality installation service
- Obtained windshields and windows for specific makes and models of vehicles, identifying and addressing defects prior to installation
- Provided quality auto glass installation services, windshield replacement and crack repair
- Inspected glass and vehicles for defects and monitored quality for all completed installations and repairs
- Installed various window types in both residential and commercial buildings
- Cut safety glass according to specified patterns and performed precision pattern-making and glass cutting to custom-fit replacement windows.
Rocky Mountain Truck Centers
Service Writer/Advisor
11.2017 - 09.2019
Job overview
- Accurately diagnosed and recorded service needs on work orders and provided details to technicians
- Maintained accurate and current customer account data with manual forms processing and digital information updates
- Provided customers with estimation of repair costs and reasonable timeline for completion of service
- Implemented routine scheduled maintenance programs for established customers
- Responded to customer calls and emails to answer questions about products and services
- Worked effectively with repair staff and parts providers, staying current on availability and service processes
- Answered service department phone and responded promptly to questions and messages
- Presented different repair options to customers to help each person make appropriate choices
- Verified warranty plans and coverage and uncovered hidden warranties
- Greeted and registered customers requiring service and directed automobiles to service garage.
- Coordinated with warehouse staff to ensure efficient loading of trucks, enabling timely departures for scheduled routes.
- Reduced wait times for customers by effectively managing appointment schedules and coordinating with technicians.
The Auto Spa-Twin Falls, ID
Auto Detailer
05.2015 - 11.2017
Job overview
- Washed, waxed, and buffed vehicle bodies for professional shine
- Restored luster to vehicle interiors, including upholstery and vinyl
- Operated buffers, steamers, hoses, vacuums and other equipment to meet service expectations
- Used cleaning, protective, and restorative agents to maintain and enhance appearance of vehicles
- Applied wax to vehicle exteriors and buffed to brilliant shine
- Maintained clean, tidy and safe work environment
- Inspected interior and exterior of vehicles for cleanliness and accurately identified imperfections outside vehicle standards
- Maintained car detailing equipment and supplies in optimal condition for daily demands
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction
- Washed cars and trucks daily for auto dealership.
Education
Magic Valley High SchoolTwin Falls, ID
HIGH SCHOOL DIPLOMA
01.2010
University Overview
Skills
- Time Management
- Sales and Marketing
- Production Standards
- Preparing Job Sites
- Understanding Worksite Safety and Maintenance
- Hazardous Chemical Handling
- Vehicle and Equipment Cleaning
- Forklift Driving
- OSHA Regulations
- Sustainable Materials
- Physical Labor
- Carpenter Assistance
- Glass Installation
- Tree Trimming
- Blueprint Reading
- Sales
- Merchandising
- Conflict management
- Heavy lifting
- Cash handling
- Forklift
- Digital marketing
- Leadership
- Store management
- Freight
- Driving
- Custodial experience
- Time management
- Problem-Solving
- Customer Service and Engagement
Certification
- Certified Personal Trainer
- Pallet Jack Certification
- Forklift Certification
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Janitorial Lead
Trinity Energy Healing
07.2023 - Current
Assistant Store Manager
Rent-A-Center-Boise, ID
06.2022 - 06.2023
Grounds Crew Leader
Done Rite Tree Co-Kuna, ID
04.2021 - 06.2022
Fire Sprinkler Installer
State Fire DC Specialties-Meridian, ID
03.2020 - 04.2021
Window Installer
Fast Glass Inc-Nampa, ID
09.2019 - 03.2020
Service Writer/Advisor
Rocky Mountain Truck Centers
11.2017 - 09.2019
Auto Detailer
The Auto Spa-Twin Falls, ID
05.2015 - 11.2017
Magic Valley High School
HIGH SCHOOL DIPLOMA
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