Accomplished Certified Pool Technician with expertise in pool chemistry and customer relations, honed at Beyond Blue Pool and Spa. Enhanced water quality and safety through precise chemical balancing and proactive maintenance. Recognized for exceptional customer service and teamwork, consistently exceeding client expectations and improving operational efficiency by 20%.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Certified Pool Technician
Beyond Blue Pool and Spa
03.2019 - 08.2025
Obtained water readings and adjusted water chemistry to keep pool clean and sanitized.
Provided exceptional customer service by effectively communicating with clients regarding their pool care needs and expectations.
Improved pool water quality by conducting regular chemical testing and adjusting treatment levels accordingly.
Inspected pool equipment and verified proper functionality to maintain safety standards.
Brushed pool walls and floors to reduce algae and slime formation and prevent staining.
Tested and balanced pool water to maintain safe and healthy swimming environment.
Assembled and disassembled filters for pool openings, closings and repairs.
Enhanced customer satisfaction by promptly addressing and resolving any pool-related issues or concerns.
Vacuumed pool using to remove dirt, debris and contaminants at bottom of pool.
Increased operational efficiency by maintaining an organized inventory of chemicals, tools, and equipment needed for various tasks.
Exercised strong knowledge of swimming pool motors, pumps and filtration systems to service and monitor pool and equipment.
Demonstrated attention to detail when completing repairs or installations, ensuring long-lasting results for clients.
Accommodated diverse client requests by providing customized solutions tailored to their individual needs.
Educated customers in proper pool operation and maintenance.
Adjusted filter to circulate and remove small debris and foreign matter suspended in pool.
Performed seasonal opening and closing procedures for outdoor pools to ensure optimal functionality throughout the year.
Improved water clarity and hygiene with thorough cleaning and filtration system maintenance.
Ensured pools met health and safety standards by conducting regular chemical balance tests.
Pool Technician and Sales Associate
Pinch A Penny Pool Patio Spa
08.2017 - 03.2019
Ensured client retention with consistent delivery of high-quality pool maintenance services.
Assisted new team members in learning proper techniques for various maintenance tasks, contributing to their professional development.
Demonstrated courtesy, respect and professionalism to promote company values and customer care.
Maintained clean, safe and appropriately stocked company vehicle.
Maintenance and Repair Technician
Ray McCormack Handyman Services
01.2012 - 01.2019
Streamlined workflow processes by maintaining accurate records of completed repairs and required follow-up actions.
Optimized building functionality by performing regular preventive maintenance on plumbing and electrical systems.
Ensured continuous operation of machinery with timely preventive maintenance and inspections.
Exceeded client expectations with thorough post-repair testing procedures that ensured proper functioning of repaired systems before returning them to service.
Upheld compliance with industry regulations through diligent adherence to safety guidelines during all maintenance activities.
Maintained a well-organized work area, contributing to a safe and efficient workspace for the entire maintenance team.
Increased production efficiency by troubleshooting and repairing malfunctioning equipment quickly and effectively.
Operated varied hand and power tools to complete repairs.
Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Installed new locks, door handles, and door closers.
Maintained restroom functionality by repairing leaking faucets, clogged toilets, and other equipment.
Education
GED -
Buchholz High School
Gainesville, FL
Skills
Backwashing filters
Algae treatment
Pump maintenance
Valve replacement
Pool cover installation
Chlorine handling
Skimmer maintenance
Water testing
Pool chemistry expertise
Filter maintenance
Light fixture replacement
Safety procedures
Pressure washing
Vacuuming pools
Winterizing pools
Pool maintenance
Chemical level testing
Spa maintenance
Chemistry balancing
Water level adjustment
Pool chemistry monitoring
Pool cleaning
Salt cell cleaning
Chemicals balancing
Customer relations
Diagnostics and troubleshooting
Teamwork and collaboration
Routine maintenance
Customer service
Certification
Certified Pool Operator, Pool Operation Management