Adam Miller
Greenwood,DE
Summary
Dynamic professional with a strong background in customer service and logistics, notably at Amazon. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Skilled in navigating complex delivery routes and operating heavy machinery, ensuring safety and efficiency. Recognized for attention to detail and reliability in high-pressure environments.
Overview
6
6
years of professional experience
Work History
Delivery Driver
Amazon
09.2025 - Current
- Delivered packages efficiently to ensure timely customer satisfaction
- Navigated routes using GPS technology to optimize delivery times
- Loaded and unloaded packages while adhering to safety protocols
- Communicated with dispatch to report delivery status and address issues
- Delivered packages to customer doorsteps and business offices.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
Customer Service Associate
Lowe's
06.2024 - 06.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Resolved customer complaints efficiently, ensuring satisfaction and loyalty.
- Processed transactions accurately using point-of-sale systems in high-volume environment.
- Maintained knowledge of current promotions, helping customers locate items effectively.
- Conducted inventory checks to ensure stock availability and minimize discrepancies.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
Heavy Equipment Operator
US Army
06.2020 - 06.2024
- Operated heavy machinery including bulldozers, excavators, and loaders in various construction environments.
- Ensured compliance with safety regulations and protocols during equipment operation and maintenance.
- Conducted routine inspections on equipment to identify mechanical issues and prevent downtime.
- Collaborated with team members to execute excavation projects efficiently and accurately.
- Trained junior operators on safe operating procedures and equipment handling techniques.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
Education
No Degree - Emergency Medical Technician
Delaware County Community College
Media, PA09-2025
High School Diploma -
Woodbridge High School
Bridgeville, DE06-2020
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Attention to detail
- Punctual and reliable
- Problem-solving
Languages
English
Native or Bilingual
Timeline
Delivery Driver
Amazon
09.2025 - Current
Customer Service Associate
Lowe's
06.2024 - 06.2025
Heavy Equipment Operator
US Army
06.2020 - 06.2024
No Degree - Emergency Medical Technician
Delaware County Community College
High School Diploma -
Woodbridge High School