Summary
Overview
Work History
Education
Skills
Timeline
Generic

Claire Rutler

Cleveland,NC

Summary

Dedicated and adaptable professional with a history of meeting company needs. Proactive attitude and the ability to learn quickly. Strong work ethic and effective communion skills. Ability to work fast and efficiently. Broad work experience. Skilled in working under pressure and adapting to new situations and challenges. Proven track record of attention to detail, dependability and efficiently completing tasks in various settings. Ability to leverage analytical thinking and creativity to identify needs and solve problems. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

17
17
years of professional experience

Work History

Food Delivery, Personal Shopper

DoorDash
Statesville, North Carolina
04.2024 - Current
  • Maintained a high level of customer service while ensuring customer satisfaction.
  • Completed pickup and successful drop off of online orders for customers within local area.
  • Asked store associates for help locating missing products.
  • Managed client communications through email, phone, and messaging apps, ensuring timely responses.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Processed purchases, returns, and exchanges on behalf of clients, ensuring a seamless shopping experience.

Road Construction Laborer

Bothar Construction
Binghamton, New York
10.2020 - 05.2024
  • Used shovels and rakes to spread dirt or gravel over surfaces for grading purposes.
  • Measured distances between stakes to ensure accuracy during grade work operations.
  • Cleaned up debris after completion of each project utilizing brooms and blowers.
  • Utilized compaction machines to compact soil for road building activities.
  • Aligned forms for pouring concrete slabs according to instructions from foremen.
  • Operated Crafco machinery with skill and efficiency to fill cracks on state road and highways.
  • Monitored traffic flow around active construction sites ensuring safety measures were taken at all times.
  • Adhered strictly to safety regulations when operating heavy machinery or working near hazardous materials.
  • Moved, arranged, and retrieved various supplies and tools to support job needs.
  • Flagged motorists to provide warning of obstacles and repair work.
  • Erected signs and cones to divert traffic in active work areas.

Waitress, Server, Baker

Highway 7 bar and grill
Bainbridge , NY
07.2019 - 09.2020
  • Greeted customers and provided menus.
  • Assisted in seating guests at tables or booths.
  • Took orders for food and drinks and delivered them to guests.
  • Replenished beverages when necessary.
  • Checked back with customers throughout meal service to ensure satisfaction.
  • Answered questions about menu items, ingredients, and pricing.
  • Communicated daily specials to customers.
  • Bussed tables as needed during peak hours.
  • Prepared checks accurately and processed payments promptly.
  • Maintained a clean work station by restocking supplies, wiping down counters.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Adhered to all health codes set forth by local authorities regarding food preparation and storage.
  • Organized take-out orders efficiently according to customer requests.
  • Served alcoholic beverages responsibly in accordance with state laws.
  • Developed positive relationships with regular customers through friendly conversation.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Prepared salads, appetizers, and garnishes to assist kitchen staff.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Promoted desserts, appetizers, and specialty drinks to optimize sales.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Developed in house dessert menu.
  • Utilized measuring instruments, commercial-grade mixers and ovens to bake cakes, pies and pastries.
  • Followed food safety guidelines while preparing all food items
  • Decorated cakes with icing, sprinkles and other edible decorations.
  • Cut, garnished, plated and packaged desserts for service to guests

Cashier, Deli Worker, Supervisor

Pine Ridge Grocery
Bainbridge, New York
10.2007 - 05.2020
  • Greeted customers and answered any questions they had about the store's products and services.
  • Set up and Brewed coffee for self serve counter
  • Managed team of 6 employees, ensuring high productivity and quality standards were met.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Issued receipts, refunds, credits or change due to customers.
  • Closed out all register drawers at end of shift. Counted and bundled cash. Balanced Daily Cash and credit card transactions on a computerized point-of-sale system.
  • Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
  • Identified discrepancies between actual count and register balance; made corrections accordingly.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Ensured compliance with all safety regulations within the store environment.
  • Conducted price checks for special orders or discounts as requested by customers.
  • Stocked shelves with merchandise when needed.
  • Rotated stock on shelves to ensure freshness of products.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Inventoried and placed ordered with store supplier for prepackaged and bulk groceries.
  • Sorted new food inventory deliveries for bulk packaging and shelf restock.
  • Learned roles of other departments to provide coverage and keep store operational
  • Maintained a clean, neat and well-stocked deli area.
  • Followed food safety guidelines when preparing sandwiches, salads and other deli items.
  • Organized the storage areas for deli products, ensuring that all items were properly labeled and stored according to health department regulations.
  • Ordered supplies as needed to maintain adequate inventory levels.
  • Prepared cold cuts, salads, sandwiches and other deli foods using established recipes or customer requests.
  • Weighed, packaged and priced various meats, cheeses, fruits and vegetables for sale in the deli case.
  • Cleaned work surfaces regularly throughout shift using appropriate cleaning solutions.
  • Monitored expiration dates of products to ensure quality control standards were met.
  • Performed opening and closing duties such as setting up equipment and sanitizing equipment my phone at end of shift.
  • Ensured compliance with local health codes by adhering to sanitation policies.
  • Documented and entered special orders for event catering and party trays.
  • Sliced meats and cheeses and weighed deli items for customers.
  • Operated slicers and other equipment according to company guidelines to minimize accidents or injuries.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Trained new employees on deli operations, including food safety procedures and customer service techniques.
  • trained, mentored, coached, evaluated staff as necessary in all departments.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Implemented new operational procedures, increasing efficiency.
  • Performed needed janitorial duties at end of shift.

CSR, Secretary, Accounting

Joyland Roofing
Lancaster, PA
05.2016 - 12.2019
  • Provided customer service support to customers over the phone and by email.
  • Handled customer inquiries and complaints in a timely manner.
  • Identified customer needs and provided appropriate solutions.
  • Assisted in the development of customer service procedures and policies.
  • Performed account maintenance activities such as updating client information in databases.
  • Participated in team meetings or training sessions when necessary.
  • Performed personal assistant duties to my superiors as needed.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Answered incoming calls and monitored emails, providing frontline customer support or assistance with product and service transactions. responded to inquiries and transferred calls as needed.
  • Created and updated spreadsheets to track and report data.
  • Supported sales team members to drive growth and development.
  • Provided assistance with onboarding new employees by preparing orientation materials
  • Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
  • Collected deposits or payments and arranged for billing.
  • Adjusted bills and refunded money to resolve customers' service or billing complaints.
  • Processed invoices for payment; tracked payments received from vendors and clients.
  • Managed accounts receivable and accounts payable functions.
  • Managed and reconciled the business credit card account.
  • Collected, recorded and filed cash payments and made weekly bank deposits.
  • Sorted mail and distributed it to appropriate personnel or departments within the organization..
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Operated office equipment such as photocopiers, scanners, and fax machines.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Kept office kitchen and bathroom areas clean and maintained.
  • Ran supplies to onsite crews as needed
  • Managed payroll for employees, accurately reviewing employee hours, making adjustments, reconciling time and downloading time sheet data into the accounting system. Printed, signed and distributed paper paychecks for employees.

EMT-Basic

Cooperstown Dreams Park
Cooperstown, New York
05.2014 - 09.2016
  • Provided emergency medical care to patients in pre-hospital settings.
  • Assisted with patient assessments, such as measuring vital signs and assessing conditions.
  • Performed wound care and treatment.
  • Managed airway maintenance, oxygen delivery and suctioning procedures.
  • Determined nature and extent of injury or medical condition to establish priorities for emergency care.
  • Bandaged wounds and determined necessity for stitches or sutures.
  • Performed CPR and used defibrillator on cardiac patients.
  • Explained to conscious patients steps involved for medical evaluations and need for possible hospital transport.
  • Remained level-headed and proactive during emergency situations.
  • Maintained accurate records of patient care treatments and transport information.
  • Coordinated with other EMTs on scene to ensure safe and efficient patient transport.
  • Participated in continuing education programs to stay current on best practices in EMS care.
  • Adhered strictly to HIPAA regulations when handling confidential patient information.
  • Responded to emergency calls to provide immediate medical assistance and transportation to medical facility.
  • Cleaned and sanitized medical building and medical equipment to comply with safety and health protocols.
  • Performed daily checklist maintaining a well stocked first aid station and clean facility.

Education

EMT-Basic -

SUNY Broome Community College
Binghamton, NY
01-2012

GED -

Prairie Christian School
Bainbridge, New York
04-2007

Osha 10

Skills

  • Decision-Making
  • Sales proficiency
  • Attention to Detail
  • Verifying Order Accuracy
  • Flexible Schedule
  • Physical Stamina
  • Willingness to learn
  • Friendly and fair to others
  • Customer Relations
  • Strong interpersonal skills
  • Efficient

Timeline

Food Delivery, Personal Shopper

DoorDash
04.2024 - Current

Road Construction Laborer

Bothar Construction
10.2020 - 05.2024

Waitress, Server, Baker

Highway 7 bar and grill
07.2019 - 09.2020

CSR, Secretary, Accounting

Joyland Roofing
05.2016 - 12.2019

EMT-Basic

Cooperstown Dreams Park
05.2014 - 09.2016

Cashier, Deli Worker, Supervisor

Pine Ridge Grocery
10.2007 - 05.2020

EMT-Basic -

SUNY Broome Community College

GED -

Prairie Christian School

Osha 10

Similar Profiles

CREATE PROFILE
Claire Rutler