Adam Nehemiah
Lancaster,CA
Summary
Proven leader in the food service industry, notably at Wingstop, where I spearheaded a sales increase of over 300k by optimizing team performance and enhancing operational procedures. Skilled in Food Cost Management and adept at fostering customer relationships, my mentorship has propelled two individuals to General Manager positions, demonstrating a commitment to Talent Development and excellence.
Overview
16
16
years of professional experience
Work History
General Manager
Wingstop
02.2019 - Current
- Maximized efficiency by coaching and mentoring personnel on management principles, as well as brand standards and procedures.
- Increased sales year over year. Increased sales consecutively by over 300k in the years 2022 and 2023.
- Over the course of my time at Wingstop I have trained two people that have gone on to become General Managers at other locations and numerous shift managers.
- I also lowered labor and increased sales per man hour in comparison to the years prior to me being at this location.
- Formulated policies and procedures to streamline operations.
Server
Yard House
01.2017 - 12.2018
- Excelled at achieving high check averages by pairing food with drinks. Adding appetizers and desserts and highlighting items we focused on selling.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills.
- Explained menu items and suggested appropriate options for food allergy concerns.
Server /Kitchen Expeditor
Black Angus
06.2008 - 09.2016
- Began as an expeditor and was hired by the chef. Worked with cooks and communicated with servers to ensure everything was in sync between front and back of the house.
- Served food and beverages promptly with focused attention to customer needs.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Antelope Valley High School
Lancaster, CA09.2006
Skills
- Food Cost Management
- Customer Relationship Management
- Communication
- Health Code Compliance
- Talent Development
Languages
Spanish
Limited Working
Timeline
General Manager
Wingstop
02.2019 - Current
Server
Yard House
01.2017 - 12.2018
Server /Kitchen Expeditor
Black Angus
06.2008 - 09.2016
Antelope Valley High School