Dynamic and results-oriented professional with 12 years of diverse experience in the optical industry, excelling as a Lab Manager, Retail Manager, and Practice Manager. Proven track record of driving operational excellence, optimizing workflows, and enhancing customer satisfaction across various roles. Adept at leading teams to achieve business objectives while maintaining high standards of service quality and compliance with industry regulations. Possesses strong leadership, communication, and problem-solving skills, coupled with a deep understanding of optical technologies and industry trends. Committed to continuous improvement and delivering exceptional results in fast-paced environments.