Adam Newhouser
Kettering,OH
Summary
WordPress Developer with 4 years of functional experience designing and managing enterprise business websites using WordPress creation tools. Skilled in front-end and back-end development and implementing themes and plugins. Successfully creates attractive and user-friendly websites to meet client expectations in agile environments. Effortlessly communicates clearly and directly with clients, leadership, and fellow teammates thanks to over 8 years management experience.
Overview
8
8
years of professional experience
Work History
WordPress Developer
Socius Marketing
01.2021 - Current
- Developed and implemented custom WordPress sites, themes and plugins.
- Migrated existing websites to WordPress platform without loss of data or functionality, streamlining content updates for clients.
- Implemented and assessed performance of SEO best practices.
- Improved client satisfaction by providing timely maintenance and troubleshooting support for WordPress sites.
- Leveraged strong understanding of WordPress core to manipulate admin and theme components.
- Provided training sessions to clients on how to effectively manage their WordPress sites independently, empowering them to take control of their online presence.
- Teamed with design and project developers to understand project scope and offer elegant, creative and scalable solutions.
- Reduced page load times with efficient coding practices and optimization of images, scripts, and stylesheets.
Junior Developer
Socius Marketing
07.2020 - 01.2021
- Converted design assets into component-based HTML, CSS and JavaScript.
- Improved client satisfaction by providing timely maintenance and troubleshooting support for WordPress sites.
- Used Chrome Inspector to debug live sites.
Account Manager (Casino Valet Services)
Towne Park
03.2017 - 06.2019
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a team of 15-20 associates.
- Successfully resolved escalated issues, preventing potential loss of valuable clients while maintaining positive relationships with all parties involved.
- Maintain zero negative employee turnover in 2+ years, having only 2 employees leave to pursue careers in fields with their newly acquired degrees.
Slot Attendant
Hollywood Casino Columbus
10.2016 - 03.2017
- Managed cash handling responsibilities with accuracy and integrity while issuing payouts to winning patrons.
- Enhanced customer satisfaction by efficiently handling slot machine malfunctions and resolving issues promptly.
- Delivered exceptional customer service through friendly interactions and prompt assistance with guest inquiries or concerns.
- Connected with guests on personal level to build loyalty.
District Manager (Hotel Valet Services)
Divine Services Corp.
07.2016 - 10.2016
- Promoted a culture of teamwork and open communication within the department, boosting overall employee morale and job satisfaction levels.
- Increased employee retention, providing comprehensive training programs for new hires.
- Collaborated with hotel management to ensure seamless guest experiences during special events and peak hours.
Valet Supervisor (Hospital Valet Services)
ABM Industries
11.2015 - 07.2016
- Supervised valet team members for improved productivity and adherence to company policies.
- Maintained clean workspaces, contributing to an inviting environment for guests upon entering or exiting their vehicles.
- Handled escalated guest issues effectively, preserving customer loyalty by addressing concerns promptly while adhering to company guidelines for conflict resolution.
- Streamlined vehicle retrieval times with effective communication among staff and proper organization of keys and vehicles.
Education
Technical Certification - Full-time Engineering Immersion Program (7 Months)
Thinkful/Bloc
Online02.2020
Bachelor of Arts - Music Education
Wright State University
Dayton, OHSkills
- Custom WordPress Theme Development
- Bug Fixing and Troubleshooting
- API Integrations (Primarily CRM Integrations - Multiple)
- Advanced Custom Fields Expertise
- Page Builder Expertise
- Technical documentation development
- Domain Management, Hosting Management, Database Management
- SEO Best Practices
- Client Communication
- Advanced Critical Thinking Skills and Unmatched Attention to Detail
- PHP Programming
- JavaScript, jQuery, Vuejs, React
- HTML5, CSS3, SASS
- Shopify
Timeline
WordPress Developer
Socius Marketing
01.2021 - Current
Junior Developer
Socius Marketing
07.2020 - 01.2021
Account Manager (Casino Valet Services)
Towne Park
03.2017 - 06.2019
Slot Attendant
Hollywood Casino Columbus
10.2016 - 03.2017
District Manager (Hotel Valet Services)
Divine Services Corp.
07.2016 - 10.2016
Valet Supervisor (Hospital Valet Services)
ABM Industries
11.2015 - 07.2016
Technical Certification - Full-time Engineering Immersion Program (7 Months)
Thinkful/Bloc
Bachelor of Arts - Music Education
Wright State University
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