Adam Patrick
Bradenton
Summary
Results-driven management professional with several years of experience in operations, production management, organizational development and team building within diverse industries. Highly adept in planning, coordinating and executing successful production strategies.
Overview
26
26
years of professional experience
Work History
Operations Manager
CVS Pharmacy
Foley
2021.12 - Current
- Manage daily store operations, ensuring compliance with company policies and regulatory requirements.
- Oversee inventory control, maintaining optimal stock levels to meet customer demand while minimizing excess inventory.
Field Sales Representative
ITG Brands
Baldwin County
2021.07 - 2022.08
- Established and maintained productive relationships with various clients, resulting in consistent sales growth within the assigned territory.
- Executed strategic sales initiatives to enhance product visibility and retail presence, contributing to market penetration and brand recognition.
Sales Representative
Gulf Distributing of Mobile
Mobile
2019.03 - 2021.07
- Managed a diverse product portfolio, consistently achieving sales targets through effective customer engagement and needs assessment.
- Enhanced client relationships, resulting in improved customer satisfaction and repeat business.
Store Manager
TTI Corporation
Foley
2011.03 - 2019.01
- Oversaw daily store operations, ensuring seamless functionality and customer satisfaction.
- Maintained operational standards to provide a consistent shopping experience for all patrons.
Customer Service Representative
Jackson Financial
Denver
2005.04 - 2007.10
- Assisted clients with account inquiries and service requests efficiently.
- Resolved customer complaints through effective communication and problem-solving skills.
- Handled high-volume calls while ensuring quality service standards were met.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Customer Service Representative
Airborne Express
Seattle
1999.06 - 2004.09
- Resolved customer complaints through effective communication and problem-solving skills.
- Handled high-volume calls while ensuring quality service standards were met.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Resolved complex problems by working with other departments to provide solutions that meet customer needs.
Education
Bachelor's Degree Program - Business Administration
Colorado Technical University
2027-08
Associate - Communications
Peninsula College
Port Angeles, WA01.1999
Skills
- Customer service
- Effective communication
- Data analysis
- Inventory management
- Relationship building
- Time management
- Budget development and management
- Account recordkeeping
- Operational efficiency
- Organizational management
- Cross-functional communication
- High-pressure environments
- Crisis management
- Data management
Timeline
Operations Manager
CVS Pharmacy
2021.12 - Current
Field Sales Representative
ITG Brands
2021.07 - 2022.08
Sales Representative
Gulf Distributing of Mobile
2019.03 - 2021.07
Store Manager
TTI Corporation
2011.03 - 2019.01
Customer Service Representative
Jackson Financial
2005.04 - 2007.10
Customer Service Representative
Airborne Express
1999.06 - 2004.09
Bachelor's Degree Program - Business Administration
Colorado Technical University
Associate - Communications
Peninsula College