Seasoned Area Coordinator with background in managing and overseeing daily operations within designated areas. Brings strengths in effective leadership, strategic planning, team building and problem-solving skills. Known for developing strong relationships with staff and stakeholders, ensuring smooth coordination of activities to meet objectives. Previous role involved streamlining processes for increased efficiency, resulting in improved overall productivity.
Overview
11
11
years of professional experience
Work History
Group Lead/Back up Area Coordinator
Whirlpool Corp
04.2023 - Current
Developed and maintained operational procedures and standards to ensure consistency and quality.
Evaluated employees to assess and provide performance feedback.
Trained employees on best practices and protocols while managing teams to maintain optimal productivity.
Conducted internal audits to verify compliance and standardization of processes across facilities.
Reviewed employees' work to check adherence to quality standards and proper procedures.
Guided employees in handling difficult or complex problems.
Shift Supervisor
Blue Beacon International
09.2013 - 05.2013
Actually have 8 years experience here 6 as a supervisor 1 year as Bay Leader (supervisor in training) Handled chemical unloading and mixing Handled maintenance and repairs on all equipment Quality Control Handled register and made drops Managed Schedule and discipline Top salesman of bonus services Took the worst shi and made it number 1 and maintained top 5 for the remainder of my time there
Trained new employees on company policies, operational procedures, and customer service standards.
Ensured compliance with health and safety regulations to provide a safe workplace.
Reviewed employee time sheets for accuracy prior to submitting them for payroll processing.
Coordinated with other shift leaders and management to ensure smooth transitions between shifts.
Resolved conflicts between staff members in a timely manner.
Supervised and led employees to maintain productivity and customer service levels.
Performed minor equipment repairs to keep jobs on task and notified maintenance department of major machinery failures.
Performed cash handling duties such as counting money, balancing registers, and preparing bank deposits.
Resolved customer complaints in a timely manner.
Assigned tasks to team members based on their strengths and skill sets.
Mentored and coached staff by giving employees suggestions and feedback to improve job performance.
Skills
Critical Thinker
Problem Solver
Multitasking
Quality control
Team management
Continuous improvements
Accomplishments
Helped launch line 7 as a grade 7 and a back up Group Lead
Helped launch Line 3 2nd shift as a full time Group Lead and helped my mod have the biggest turn around in terms of quality and downtime
Helped launch line 1 3rd shift as a full time Group lead and again develop an area with minimal downtime and quality issues