Adam Pfleegor
Charlotte,NC
Summary
Transformational leader with over 15 years of accomplished successes in multifaceted sales roles. Expertise in business development, management, sales, customer success, service, leadership, and P&L management. Skilled at developing leaders, providing sales training, and career pathing for team members. Successfully identifies cost savings to increase revenue at each level of the sales cycle. In search of a Director/VP level role that offers the opportunity to lead successful sales or customer success teams to solidify new business, retention and accomplish company goals.
Overview
16
16
years of professional experience
Work History
Director of Business Development
AxiomPath
04.2021 - Current
- Lead transfer of CRM Salesforce to organize and drive sales
- Surpassed 2 MM in sales in the first 6 months of employment
- Brought in 11 fortune 500 companies as partners
- Boosted contract roles by 35% adding seasonal revenue that was untapped before arrival
- Managed and trained recruiting and sales teams to be aligned on client retention and efforts to cross sell within each account
- Built domestic and international partnerships that have produced over 12 million in sales
- Achieved 3.7 million of organic growth in 2022 by identifying new revenue streams through the development of new clients in new industries
- Accountable for new business implementation processes
- Hired and trained 6 new employees who all hit KPI's in 2021/2022
- Directed development and roll out of all marketing and sales materials for engagement strategy
- Increased hiring ratios by 22% within the first 9 months of employment and initiated continuous improvement action plans to address opportunities
- Delivered over 100 presentations to top level management and groups, 70% close success rate
- Track data, technology, metrics, and forecasts to drive sales growth, improve lead generation, prolong customer retention and improve upselling
- Reduced average time to accept position to 30-35 days compared to 45 days, improved hiring procedure for maximizing Hiring Supervisor time, improved interviewing processes through centralization
- Maintained customer satisfaction by resolving inquiries and issues in an accurate, timely manner
- Achieved metrics and targets, and surpassed customer expectations while building loyalty
- Applied recruiting software and met unique challenges in building candidate pipelines
- Reduced customer churn by 28% by implementing templates on follow-up and customer rating documents
- Increased number of leads qualified utilizing CRM and training
- Lowered customer acquisition costs by overhauling sales strategy
- Created a diversity and training program to advance teams knowledge
- Utilized network to produce business by creating a partner referral program that boosted company revenue by 15%
- Altered Master Service Agreement to better outline our business practices, led to an increase in contracts signed.
Regional Business Development Director
OYO USA
05.2019 - 04.2021
- Create new processes to improve sales efficiencies
- One of only three BDMs to achieve all goals and KPIs for 2020, added over 2,500 rooms to new businesses
- Added 18k keys which resulted in 50 MM Gross Profits
- Successfully closed 40% of all deals/clients within the organization
- Member of the diversity and inclusion team to connect various cultures across the organization with clients of different backgrounds to ensure optimal success
- Implement Southeast sales process, policies, and procedures to be used at all locations
- Define and identify new market opportunities and drive top line sales
- Research and identify new market opportunities to boost revenue and enter new sectors of the business
- Build relationships to close additional business and achieve recurring clients
- Develop customer programs for retention and rewards, leading to higher customer satisfaction rates
- Hire, train, coach, and mentor all staff
- Meet one-on-one with employees and create action plans to align with goals
- Managed and mentored six employees who have received promotions
- Work with the sales team to negotiate deals with clients as the final line of defense
- Establish sales goals and initiate sales development programs to drive sales personnel to meet expectations
- Support and participate in consistent/ongoing training, coaching, and mentoring for staff development
- Coordinate logistics for the CEO when visiting the office from India; planned events for potential customers to show the value of the organization
- Determine new processes and procedures to drive revenue and profit
- Drive teams Key Performance Indicators (KPIs) to align with regional and corporate goals
- Awarded OYO 'Top BDH' nationwide for July 2019.
Vice President of Sales
THREETREE CONSTRUCTION
05.2017 - 04.2019
- Developed and implemented various business strategies for the improvement of the firm
- Recruited, trained, and hired new sales professionals to build teams and generate additional revenue
- Implemented Salesforce and trained all employees on software
- Handled all marketing aspects of the business
- Attracted new customers while retaining the existing client base
- Implemented a CRM system in-house to save money across the organization
- Cut costs by revising the business structure and creating strategic plans
- Established and managed successful business relationships with key personnel and vendors
- 23 MM in new Gross Profit 60% restoration / 40 % residential
- Created a customer database that achieved all company objectives to close business
- Opened the sealed tenders/bid specifications and prepared the offer of proposals
- Achieved Key Club 2018, 2018 150% of quota met with $4M in new sales
- NARI award winner 2018.
Director of Business Development
YOUSSEFI ASSOCIATES
08.2015 - 03.2017
- Worked in postoperative products, focused on all business development from hiring/recruiting and training all new employees to sell products within the medical industry
- Drove company revenue growth from $1M to $3.5M
- Performed market analysis and customer relations for orthopedic appliances and supplies to medical centers in the Pennsylvania market
- Developed relationships with physicians and other medical professionals to expand territory growth
- Serviced and managed 13 primary hospital accounts; point of contact for any questions/concerns
- Provided on-site product expertise and consultation to orthopedic physicians in pre-surgery to post-surgery
- Predicted future behavior to increase sales and company accounts based on previous data
- Identified sales opportunities and follow up on existing accounts for business development
- Created and consulted sales presentations and drove all phases of the sales cycle
- Ensured quality control standards of product and service were adequately supported at all times
- Accomplishments: Presidents Club, 2016 / 105% of quota in 4th quarter 2015, Top 5% of 35 reps.
Partner/Senior Vice President of Sales
KEYSTONE FILLER
09.2009 - 08.2015
- Reduced costs of material annually by identifying lower cost suppliers and negotiating with suppliers and haulers
- Saved over $243K through re-cost negotiations, and reduced Accounts Payable by 10%
- Handled all logistics for pick ups and drop offs of product, reduced trucking/transport pricing by over 350k in the first 3 years
- Received multiple promotions to become the VP of Business Development
- Marketed and sold dried anthracite coal to large-enterprise organizations within the steel industry
- Averaged 10K tons a month shipped to customers
- Drove sales using Salesforce and customized to fit business model
- Orchestrated a 100-ton vessel to travel to Germany sold to the military base
- Sourced product, negotiated price, reduced costs between $1.2M to $2.4M, & sold through organized efforts
- Set up all conventions and booths to attract additional customers
- Closed eight new accounts, resulting in $3-5M in additional revenue
- Oversaw the procurement of raw materials supply to ensure availability of supplies and position the company as a reliable source of uninterrupted production for customers
- Minimized raw material supply shortage by exploring ways to forecast and minimize shortages
- Employed low-cost sourcing strategies, identified low-cost sourcing strategies, and negotiated with suppliers to procure approximately $7.5M of material (93,750 tons)
- Obtained new suppliers and new products to ensure availability of materials and equipment.
Business Development Manager
SPHERION
01.2008 - 09.2009
- Served customer accounts by managing full cycle hiring processes for 200+ positions annually for top staffing agencies
- Provided staffing and recruiting services and quality career information for businesses and individuals
- Reduced average time to accept position to 30-35 days compared to 45 days, improved hiring procedure for maximizing Hiring Supervisor time
- Improved interviewing processes through centralization, reducing interview time by 20% by fast-track research and personally interviewing
- Maintained customer satisfaction by resolving inquiries and issues in an accurate, timely manner
- Achieved metrics and targets, and surpassed customer expectations while building loyalty
- Applied recruiting software and met unique challenges in building candidate pipelines.
Education
Bachelors of Arts, Business/Commerce -
Lindenwood University
St. Charles, MO05.2007
Skills
- Corporate Sales Management
- Sales Pipeline Management
- Salesforce
- HubSpot
- Sales Leadership
- New Account Acquisition
- Quotas
- Sales Operations
- Business Strategy
- Consulting
- Customer Retention
- Account Management
- Customer Success
- Data Analysis
- Customer Relationship Management
- Product Knowledge
Activities
- Ronald McDonald House Volunteer 2019-present
- Lacrosse Coach Carolina Lacrosse Association 2022-present
- Lindenwood Alumni Association Member 2012-present
- Lindenwood Lacrosse Alumni Board Member 2014-present
Awards
Top 5% of sales revenue 2022 Axiom Path - OYO "Top BDH" award nationwide for July 2019 - Key Club 2018 recipient 150% of quota met with $4M in new sales - NARI Award winner 2018 - Presidents Club 2016 105% of quota in 4th quarter
Timeline
Director of Business Development
AxiomPath
04.2021 - Current
Regional Business Development Director
OYO USA
05.2019 - 04.2021
Vice President of Sales
THREETREE CONSTRUCTION
05.2017 - 04.2019
Director of Business Development
YOUSSEFI ASSOCIATES
08.2015 - 03.2017
Partner/Senior Vice President of Sales
KEYSTONE FILLER
09.2009 - 08.2015
Business Development Manager
SPHERION
01.2008 - 09.2009
Bachelors of Arts, Business/Commerce -
Lindenwood University