Summary
Overview
Work History
Education
Skills
Certification
Timeline
Websites
Work Preference
Affiliations
Interests
Software
Quote
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ADAM Pope

ADAM Pope

Georgetown,USA

Summary

Versatile and mission-focused senior leader with over two decades of experience spanning defense operations, healthcare administration, and enterprise transformation. As a former U.S. Air Force Senior Program Manager and Health Services Administrator, I’ve led multidisciplinary teams through strategic initiatives that improved readiness, optimized resources, and elevated human performance. I bring deep expertise in operations strategy, workforce engagement, and large-scale program execution—supported by a PMP certification, Lean Six Sigma Green Belt, and an MBA in DoD Project Management.

Throughout my career, I’ve directed enterprise-level initiatives involving $532M in operational assets, 29,000+ annual flight hours, and the development of joint-force readiness programs across geographically dispersed teams. I successfully led integrated teams across multiple business units to fulfill strategic objectives—delivering mission-aligned outcomes in high-stakes, time-constrained environments. In healthcare operations, I oversaw compliance systems, referral networks, medical records optimization, and revenue recovery protocols—ensuring regulatory alignment and operational excellence.

As a champion for inclusive leadership, I’ve driven DEI and wellness initiatives that improved team culture, strengthened morale, and supported retention across diverse, geographically dispersed units. My ability to facilitate change, mentor emerging leaders, and resolve workplace challenges is rooted in a collaborative, high-integrity approach to leadership.

As a trusted advisor to senior leaders, I’ve collaborated with industry partners including Lockheed Martin to enhance high-value simulation and training systems for defense operations. I’ve also guided updates to workforce training curricula supporting an $11.5B acquisition program—demonstrating my ability to lead transformation through structured planning, stakeholder collaboration, and scalable innovation.

Currently pursuing cybersecurity certifications (CompTIA Security+ and Google Cybersecurity Certificate), I’m positioning myself at the intersection of operations, workforce strategy, and digital risk management. I bring a people-first leadership approach, a track record of driving measurable results, and a commitment to excellence that translates seamlessly into corporate, government, and technology sectors.

Overview

26
26
years of professional experience
14
14
years of post-secondary education

Work History

Senior Operations Program Manager

United States Air Force
01.2012 - Current

Strategic Operations & Program Leadership Highlights

  • Led transformation initiatives to optimize $532M in fleet assets across 49 aircraft, achieving 98% operational readiness and 100% equipment accountability through robust risk mitigation and strategic resource alignment.
  • Directed a 72-member cross-functional team in support of 48 high-visibility missions and 83.2 flight hours, strengthening joint force readiness across three geographically dispersed squadrons.
  • Managed 29,000+ annual flight hours and associated assets by implementing performance metrics and risk management strategies, significantly enhancing flight safety and ensuring regulatory mission compliance.
  • Operationalized SECDEF transformation priorities by translating strategic objectives into daily execution plans—maximizing mission effectiveness and enterprise alignment.
  • Created and delivered executive-level briefings and actionable strategic insights, enabling 100% adherence to schedules and elevating decision-making across senior leadership.
  • Spearheaded updates to workforce training curricula in support of an $11.5B acquisition program, driving alignment between instructional systems and evolving operational requirements.
  • Oversaw training and certification for 171 aircrew members, sustaining 88% mission readiness and enabling execution of 7,000+ annual flight hours aligned with agile combat employment strategies.
  • Managed $1.6M in logistics support for multinational joint exercises and led $1M in facility upgrades, ensuring compliance with international standards and defense contracting requirements.
  • Synthesized complex operational and performance data into actionable dashboards and reports, enhancing situational awareness and improving strategic forecasting capabilities.
  • Partnered with senior leadership and subject matter experts to design and implement operations that aligned with long-term enterprise transformation and readiness goals.
  • Championed diversity, equity, and inclusion (DEI) initiatives by leading inclusive leadership programs, contributing to stronger morale, engagement, and team cohesion across diverse workforce segments.
  • Integrated wellness and recognition programs into unit culture, increasing retention and creating a more resilient, people-first environment in high-pressure, mission-critical settings.

Health Services Administrator

United States Air Force
10.2005 - 10.2012

Healthcare Operations & Administrative Leadership

  • Led the reorganization of 30,000+ medical records, streamlining data retrieval processes and reducing administrative processing time by 10%, while significantly improving access to critical patient information.
  • Oversaw end-to-end management of medical records systems, referral coordination, and post-operative documentation, achieving 100% compliance with healthcare regulations and enhancing continuity of care.
  • Directed an $87K IT modernization initiative and managed a $65K recurring budget, resolving infrastructure gaps and aligning digital systems with Air Force Medical Service (AFMS) strategic goals.
  • Developed standardized executive reporting templates for performance metrics and strategic goal tracking, increasing senior leadership decision-making efficiency by 125%.
  • Enabled $550K in surgical reimbursements by ensuring accuracy in post-operative documentation for over 4,200 patients; implemented protocols to improve documentation integrity and care continuity.
  • Coordinated senior leader engagements, award ceremonies, and town halls for 1,800+ personnel, ensuring seamless execution during high-visibility leadership transitions.
  • Managed departmental budgets, facilitated Congressional engagements, and enhanced healthcare data access and process efficiency—directly supporting broader transformation efforts across the enterprise.

Manufacturing & Agricultural Operations Lead

Custom Plywood
08.2001 - 10.2005
  • Utilized data-driven insights to inform decision-making processes regarding resource allocation or process improvements within the operations department.
  • Led daily production support operations at Custom Plywood, ensuring efficient veneer processing while maintaining strict quality and safety standards.
  • Coordinated with cross-functional teams to streamline inventory tracking and material handling, improving production flow and reducing downtime.
  • Oversaw shop floor readiness by directing equipment upkeep and workspace organization, promoting a culture of accountability and operational excellence.
  • Managed seasonal farm operations for the company owner, supervising agricultural tasks, scheduling maintenance, and ensuring productivity across livestock and crop management.
  • Earned leadership trust by consistently demonstrating initiative, reliability, and problem-solving skills across both manufacturing and agricultural environments.

Lead Sales Associate

Dicks Sport Good
01.1999 - 08.2001
  • Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
  • Consistently exceeded individual and team sales goals by delivering tailored product recommendations and fostering long-term customer relationships.
  • Earned Employee of the Month honors seven times, recognized for exceptional sales performance, leadership, and team collaboration.
  • Led by example on the sales floor, mentoring new associates in customer engagement, upselling techniques, and company policies.
  • Partnered with department leads to execute merchandising strategies and optimize store layout, increasing foot traffic and conversion rates.
  • Took initiative in driving promotional campaigns and peak-season strategies, resulting in measurable revenue growth and increased customer retention.

Education

MBA - Business And DoD Project Management

American Military University
02.2023 - 06.2025

Bachelor of Science - Business With Option Management/Marketing

Pennsylvania State University
University Park, PA
01.2017 - 03.2021

Associate of Science - Health Service Administration

Community College of The Air Force
Montgomery, AL
10.2005 - 03.2008

Associate of Science - Aviation Operations

Community College of The Air Force
Montgomery, AL
01.2012 - 09.2014

Associate of Science - Instructor in Technology And Military Science

Community College of The Air Force
Montgomery, AL
11.2018 - 09.2021

Skills

  • Strategic Planning & Execution
  • Enterprise Transformation & Change Management
  • Program & Project Management (PMP Certified)
  • Business Process Improvement & Optimization
  • Cross-Functional Team Leadership
  • Military-to-Corporate Transition Strategy
  • Talent Development, Coaching & Mentorship
  • Health Services Operations & Administration
  • Regulatory Compliance (TRICARE, HIPAA, Medicare)
  • Risk Assessment & Mitigation Strategies
  • Performance Metrics & Quality Assurance (HEDIS, KPI)
  • Healthcare Documentation & Continuity of Care
  • Claims Processing & Revenue Recovery ($550K enabled)
  • Supply Chain & Logistics Coordination
  • Inventory & Resource Management
  • Budget Oversight & Cost Efficiency ($65K–$87K budgets managed)
  • Process Standardization & Policy Development
  • Data-Driven Decision Making & Reporting Templates
  • Executive Communications & Briefing Development
  • IT Modernization & Systems Integration
  • Collaboration Platforms (MS Teams, SharePoint, MHS Genesis, AHLTA)
  • Digital Transformation Support
  • Cybersecurity Fundamentals (Security in progress)
  • Stakeholder Alignment & Engagement
  • Executive-Level Communication & Presentation
  • Congressional & VIP Engagement Support
  • Organizational Communication Strategy

Certification

  • Project Management Professional (PMP) - Project Management Institute.
  • Lean Six Sigma Green Belt Certification (LSSGB) - IASSC Lean Six Sigma Certification Board.
  • Certified Professional in Leadership (CPL)
  • AETC Master Instructor Certification
  • Certified Medical Manager (CMM
  • Certified Professional in Healthcare Quality (CPHQ)
  • Registered Health Information Technician (RHIT)
  • Google Data Analytics Certificate
  • Certified Business Analysis Professional (CBAP)
  • Microsoft Power BI / Excel Expert Certification
  • Certified in Risk and Information Systems Control (CRISC)
  • Healthcare Compliance Certificate
  • DoD Cyber Awareness / Classification Handling

Timeline

MBA - Business And DoD Project Management

American Military University
02.2023 - 06.2025

Associate of Science - Instructor in Technology And Military Science

Community College of The Air Force
11.2018 - 09.2021

Bachelor of Science - Business With Option Management/Marketing

Pennsylvania State University
01.2017 - 03.2021

Senior Operations Program Manager

United States Air Force
01.2012 - Current

Associate of Science - Aviation Operations

Community College of The Air Force
01.2012 - 09.2014

Health Services Administrator

United States Air Force
10.2005 - 10.2012

Associate of Science - Health Service Administration

Community College of The Air Force
10.2005 - 03.2008

Manufacturing & Agricultural Operations Lead

Custom Plywood
08.2001 - 10.2005

Lead Sales Associate

Dicks Sport Good
01.1999 - 08.2001

Work Preference

Work Type

Full Time

Work Location

RemoteOn-SiteHybrid

Important To Me

Career advancementWork-life balanceWork from home option401k matchPersonal development programs

Affiliations

  • Ambassador – That Others May Live Foundation (2023–Present) Advocate for veteran and rescue community initiatives, raising awareness and leading outreach efforts.

Interests

Personal Growth & Resilience Training

Outdoor Adventure (Hiking, Camping, Climbing)

Aviation & Aerospace Innovation

Leadership Development & Mentorship

Small Business & Entrepreneurship

Health & Wellness

Cybersecurity & Technology Trends

Community Service & Local Government Engagement

Strategic Problem Solving & Process Improvement

Golfing & Competitive Recreation

Software

Microsoft Project

Microsoft Excel (PivotTables, VLOOKUP, Conditional Formatting)

Microsoft PowerPoint & Word (Executive Briefing & Reporting)

Microsoft Teams & Outlook (Collaborative Project Communication)

SharePoint (Document Management & Workflow Integration)

Smartsheet (Project Planning & Task Tracking)

Trello / Asana / Jira (Agile & Task Management)

AHLTA (Armed Forces Health Longitudinal Technology Application)

CHCS (Composite Health Care System)

MHS Genesis (Electronic Health Record)

HAIMS (Health Artifact and Image Management Solution)

DEERS & TRICARE Online

HIPAA-Compliant Documentation Systems

Microsoft Access (Data Entry & Simple Reporting)

DoD/VA-specific Data Tracking Tools (SPAR, DMHRSi, etc)

DoD Secure File Transfer (SAFE)

Cybersecurity Labs/Simulators (via Security or SC-900 training)

DoD CAC-Enabled Systems (eg, eBenefits, VAgov, DTS)

Quote

“Train people well enough so they can leave. Treat them well enough so they don’t want to.”
Sir Richard Branson
ADAM Pope