Adam Rabih
Wesley Chapel,FL
Summary
Experienced leader skilled in overseeing multi-site operations, optimizing workflows, and guiding teams to excel. Aiming to secure a role where I can apply my knowledge to drive operational excellence, achieve cost efficiencies, and support ongoing improvement initiatives. Dedicated to building a high-performing team and achieving organizational success in a fast-paced industry through a collaborative, hands-on approach that emphasizes teamwork.
Overview
14
14
years of professional experience
Work History
Warehouse Manager
Veho Tech.
Las Vegas, NV / Denver, CO / Remote
02.2021 - 04.2024
- Spearheaded the seamless management of the Returns Operation across a diverse network of 8 facilities spanning 5 states, while consistently achieving an exceptional on-time accuracy rate of over 99%
- Implemented robust quality control measures and standardized procedures to uphold the highest standards of accuracy and efficiency in returns processing, exceeding industry benchmarks
- Utilized advanced data analysis methods and performance metrics to thoroughly evaluate operational performance, uncovering critical trends, patterns, and areas for enhancement
- Launched and oversaw the initial three returns-only markets in three states, paving the way for expansion into seven additional markets across the Northeast region for both delivery and returns
- Oversaw the Sorting shift for the Denver market, handling hiring, training, inventory management, and maintenance
- Maintained ongoing communication with leadership across the company to ensure cohesive and efficient operations nationwide
- Established the company's initial spoke markets by expanding from Denver into Colorado Springs and Ft
- Collins, and managed the daily logistics to transport products to these hubs using both insourced and outsourced trucking solutions.
Co-Owner/Operator
Layla's Hookah Lounge
Golden, CO
04.2015 - 12.2020
- Key responsibilities included managing daily business operations such as opening and closing, delivering customer service, and handling inventory pickups
- Responsible for recruiting and interviewing candidates, training and supervising new hires, and ensuring high productivity and quality standards
- My role involved building strong customer relationships, addressing guest requests, and promoting additional services
- Played a crucial role in marketing strategies, developing a distinctive business mission to enhance customer loyalty, and staying updated with market trends and customer preferences
- Launched a second location just six months after the first, and then acquired a kitchen facility in August 2019 to offer food services for both sites and the public.
Catering Manager/Server
Three Chicks Kitchen
Broomfield, CO
08.2010 - 11.2015
- Joined the team prior to the restaurant's opening and was instrumental in its setup, encompassing decoration, construction, menu development, vendor selection, and initial inventory ordering
- Handled serving, cooking, and overall kitchen management in the owner's absence
- Introduced catering services from the restaurant and promoted these new offerings to the local community and surrounding areas within a 50-mile radius
- Ensured daily adherence to health and safety regulations to maintain a clean and safe environment for staff and customers, and to consistently pass health inspections
- Held a part-time position here during the final two years while concurrently working at St
- Luke's Medical Center.
Assistant Catering Manager
Presbyterian St. Luke's Medical Center
Denver, CO
11.2011 - 10.2013
- Coordinated with the kitchen manager and staff to plan and fulfill catering orders for onsite property events and meetings, managing an average of up to 70 events per week, ranging from small gatherings of 2-4 people to large events with over 500 attendees
- Engaged daily with hospital leadership and staff to advocate for our onsite catering services, aiming to minimize the use of external catering options within the hospital
- Conducted the setup, delivery, and teardown of all catered events while present onsite
- Maintained health and safety standards for all catered events while delivering prompt and courteous service throughout the network
- Assumed cooking duties whenever necessary to maintain the kitchen's schedule, ensuring uninterrupted food service for patients and guests throughout the hospital
- Oversaw inventory management, order fulfillment, and cooking operations for the Rocky Mountain Cafe situated within the hospital.
Education
Culinary Arts Certificate - Pastries & Baking -
Le Cordon Bleu
Las Vegas, NV05.2015
BA - Criminal Justice -
Metro State University
Denver, CO05.2011
AA - General Studies -
Northeastern Junior College
Sterling, CO05.2009
Skills
- Work Ethic
- Problem Solving
- Organization
- Leadership
- Optimizing Workflows
- Time Management
- Improvement Initiatives
- Attention to Detail
- Conflict Resolution
- Collaboration
- Teamwork
- Training
- Creativity
- Warehouse Management
- Conflict Resolution
- Communication
- Logistics
- Customer Service
- Customer relationships
- Catering
- Event planning
- Health and safety standards
- Cooking
- Kitchen management
References
- Margaret Greenberg, Veho SW/MW General Manager, 303-319-1693
- Ashley Wagner, Three Chicks Kitchen Owner, 702-308-8342
- Jasen Wellington, Veho Operations Manager, 602-677-8191
Timeline
Warehouse Manager
Veho Tech.
02.2021 - 04.2024
Co-Owner/Operator
Layla's Hookah Lounge
04.2015 - 12.2020
Assistant Catering Manager
Presbyterian St. Luke's Medical Center
11.2011 - 10.2013
Catering Manager/Server
Three Chicks Kitchen
08.2010 - 11.2015
Culinary Arts Certificate - Pastries & Baking -
Le Cordon Bleu
BA - Criminal Justice -
Metro State University
AA - General Studies -
Northeastern Junior College